Thank you for my recent transaction at Rockland Nissan!
by JudithD from DealerRater.com
December 3, 2018
Thank you for the Nissan Sentra SV 2019 I leased 10 days ago! Also I highly appreciate the assistance with turning in my previous leased car and all help with transportation. I am highly satisfied with the service of Dan Labodin and Omar Borja ??? very professional, honest, attentive to our needs. All my family is very thankful to you! Very good job Team! I am satisfied with the service on the sale side. A lot of communication with Omar Borja demonstrated his willing to assist. It was truly positive experience! Also fast and efficient was account Debbie. Again I am expressing my thankful attitude toward Omar Borja and Dan Labodin. Best regards, Judith
Recently leased a 2019 RDX with Artie Nevruzian. He was a great salesperson. I would definitely recommended him as well as this dealership. Artie is very accommodating and efficient. He was able to get us a good deal even though our original plan was to shop around and see what other car dealers were offering. Thanks to Artie we stayed with Ramsey Acura. We would like to also mention that David Schnapper in Finance was efficient and understanding as well. He was helpful in understanding the problems I encountered with returning my previous Acura lease.
This was my second time visiting Nissan of Hawthorne. The first experience was subpar- but this second visit is what prompted me to write this review.
Many months ago I expressed my interest in purchasing a new car. The reasoning was because I had a bad taste of my previous car-buying experience and wanted to start fresh. I didn't know why I was paying the amount I was paying and I just felt uncomfortable the whole time. I was referred back to the sales department to Bader.
Not only was Bader welcoming and knowledgeable, but he made me feel like I wasn't just another sale. I was a person with an experience he wanted to improve. I gave him my background of my car-buying experience and he ensured me he would do everything he could to get me the best deal.
He was very transparent about the price of the vehicle I was interested in purchasing. He gave me the breakdown of everything. He didn't do anything without me giving him the OK first. This was a huge aspect for me. Before, I felt like I didn't matter. But this time, I was in total control.
Working with Bader was Ahmed. He told me all the specs about the car, answered any and all of my questions, and was super personable from the moment I walked through the door. He listened to all of my awkward rants with a smile on his face. He personalized my experience so much that I felt like I left with a new friend! I could have not asked for a better sales experience with these two individuals. Please-- asked for Ahmed and Bader when you walk through the door. You will NOT regret it!
After that process, I was sent to see the finance guy. Previously, I felt like I was signing my name for hours on end. This time, Enrique made the process SIMPLE and TRANSPARENT. I was in there no longer than 5 minutes.
Overall--the new management at Nissan of Hawthorne blew me away with its kindness, patience, and knowledge. I am so pleased with my purchase that I will continue to go to this dealership for life!
Let me first say, I???ve purchased many vehicles in my time on earth so hear me... sales, finance and the owners made me feel like royalty! They worked within my budget and threw in wonderful perks to sweeten the deal! It felt as if I was visiting good friends! Do visit them when you are ready to purchase your vehicle and get treated with exceptional customer service! This is a genuine review because I just drove home my new vehicle!! Yay!
I highly recommend Honda of Tenafly. As a lifelong Honda owner (Civic, Accord, CR-V, Pilot & Odyssey), I have interacted with many Honda dealerships over the past two decades. This was my first interaction with Honda of Tenafly and I was extremely impressed by the level of professionalism conducted by my Sales and Leasing Consultant, Anna Marie Kuhn. Not only was she able to answer all my questions and provide me with a new 2019 Honda Pilot EX to replace my 2016 version, she was very patient with regard to ensuring I was able to understand all the functionality and customization of my new Pilot to ensure my driving experience was as turn-key as possible. Not once did I ever feel pressured to make a purchase and every question I asked was addressed with a direct answer. For these reasons I knew my business was not just desired but VALUED. Ultimately I look forward to being a Honda of Tenafly customer for many years to come!
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
I purchased my first used vehicle at Otocity in Totowa NJ.
I have to say what an experience.
Great place wonderful and out going sales team and a wonderful staff. I felt like I never left home it was a very worm and cozy place. The guys at Otocity made the whole buying process fun and easy. The guys gave me my first fill up my first free gas lol they filled up my gas tank and said this is on us before leaving. I highly recommend buying your car from Otocity. Thank you so so much Otocity
you guys are Awsome !
Greenwich Honda has always been great to work with. They are consistently super friendly and knowledgeable, and make it a pleasure to visit for sales or service.
Last week, however, they completely outdid themselves.
I stopped by after work because my key was not working correctly. Even though they were on their way out they made me feel totally welcome. They stayed made sure that my small but time-consuming issue was fixed correctly and that I was safe before leaving for the day. I can't thank them enough!!!
Went to Greenwich Honda interested in trading in my 2014 CRV for either a 2017 Civic or new CRV and was immediately greeted by PJ Singh and we couldn't have been happier with the experience.
We came in on a Sunday and after talking to PJ we test drove both cars and decided we liked the Civic best but still wanted to do some comparison shopping. We were not at all pressured to stay and buy right then.
During the following week we also emailed and talked to Deaisha who was super helpful and responsive to my endless questions. We returned to Greenwich Honda a week later and after one more test drive the decision was made and PJ took care of everything from there.
Went back to get the antenna replaced after I purchased the antenna from eBay. My car is old 94 accord. In addition they determined that my battery is low and need fuel efficiency. All done. Just wish they gave me discount as long time customer. Good job though.
Everyone at the dealer was extremely helpful and knowledgeable. We had a great experience and even went back a week later to purchase a second car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.