Amazing Experience from a Skeptic
September 7, 2018
I don't feel compelled to write review often, but the guys at Albany CDJR deserve every one of those 5 stars. Major shout out to our salesperson, David. Also to Dustan, Brett & Nick. We appreciated you all staying late last night so that my husband could get his pickup. They all played a major roll in earning our business and boy did those poor guys have to earn it. Between my family and I, we only do business with 2 dealerships and for good reason. When we found out that these guys had the exact pick-up my husband wanted, I was not thrilled. Yeah, they had changed ownership since MTM, but were they really that much better? I really did not think it was worth our time or money to figure it out. But, alas, they truly were the only ones that had the exact pick-up on hand that my husband has been looking for for months and neither of our regular trusted dealers were much help. I decided to go test the waters before I let my husband loose to shop, so I went in by myself to get the info on this pick-up. David was so incredibly helpful and not only got me all the information I needed to crunch numbers at home and prepare to come back, but he also found us an even better pick-up that fit my husbands needs way better than the first one. So, after being impressed with the initial help, my husband and I came back later that evening. The whole process went so smoothly from start to finish. The pick-up was perfect, between the deals and rebates they got for us it was in my perfectly affordable range I had previously determined, they gave us a great value for our trade-in and explained all of the numbers thoroughly to me. We were happy to trade it in because we do not enjoy selling things on our own and they made this process so easy. They also stayed over an hour and a half past closing to get the pick-up ready and for us to go home with it that night. They also did not sell us anything we didn't need or want. Ultimately, I was incredibly impressed and blown away at how truly helpful everyone was that we worked with. DEFINITELY NOTHING LIKE THE OLD MTM & COMPLETELY WORTH YOUR TIME TO CHECK OUT!