Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!
Recently, we had the pleasure of doing business with Next Step Auto Sales. We walked in on a busy Saturday morning and were greeted pleasantly by Todd B. From that moment, he worked diligently to find us the right car. Thanks to his patience in allowing us to drive a variety of different cars, and advising us during the whole process; we were able to make an informed decision, in selecting the best car that suited our needs. His courteous and dedicated attitude made us want to do business with this Company.
In financing, we met Shaq A. who was friendly, helpful and knowledgeable. He was professional and ensured that we got the best terms that were available for us.
With this experience at Next Step, we would gladly recommend this Company to anyone who is in the market for a car.
My experience here was amazing! I was initially going to buy a Nissan Rogue on Mayfield Rd but when I came to New Line to compare I was blown away. From the second I walked in everybody was incredible! Dave, the salesman I worked with, was AMAZING. He was friendly, passionate, and worked with me to give me the best deal possible on a new car. I honestly could not have asked for a better experience. Ask for Dave if you come here! You won’t regret it. The other finance manager I worked with, Brian was equally as amazing and was very helpful!.
JoshLauderback was courteous and highly professional. He's very knowledgeable and explained everything well. He handled the paperwork quickly and got me on the road the same day. I heartily recommend him!
Found a 2010 Accord in almost perfect condition - Bruce Elliott made sure the car was safe for our new college student and put an extra polish on the outside - that car still sparkles. Marla Franklin showed us several cars until we found the one we wanted - she was a pleasure to work with. This was a great experience!
Nice people and they not out to scam you and thats rare very rare. They are very up front and gimmicks or game running and they let you decide what you want to do instead of just trying to get paid if they sell you a car.
I purchased a 2017 Honda Accord one week ago and would like to comment on how good the experience was. I worked with Chester, he was very professional, knowledgeable and pleasant to work with. Thank you Chester and Rick Roush Honda for making my purchase an easy one.
Our son bought a used car from Rick Roush. He just graduated from high school. He needed a newer car to commute to college in the fall. Worked with Pat. He was a tremendous help. Really tried to help our son get into a good used car. Our son's car was pretty old and he helped get a decent trade in for his car. Kelly the finance manager also helped us get the right loan that worked for our situation. Together Pat and Kelly are an awesome team. They were so good we are already working toward the next car purchase in our family.
Frank, the salesman, was very knowledgeable friendly and helpful. Brett the finance guy was great at explaining everything and even Brian the manager was very friendly and kept checking on us. The whole experience was very easy. I would recommend the dealership to anyone seeking a good quality car from knowledgeable friendly people.
Had a wonderful salesman Tony V was very helpful and professional. I Love my new CRV. I went to pick it up and he spent time showing me how everything works so I wasn’t afraid to leave. I will recommend him to my friends.
The staff was extremely helpful and knowledgeable! Also they were no pushy about anything. They were all about what I was interested in shopping for! The website was a great tool for shopping ahead of time and Dan the internet sales rep had my car ready for a test drive when I got there! I would recommend this dealership to anyone!
The dealership is clean and inviting!! Nice very friendly staff!! My salesman, Anthony Jones, was knowledgeable and very helpful, throughout the entire process. I would recommend asking for him.
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