I have friends who are leery of taking their vehicles to a dealership because they fear that the dealership will suggest unnecessary repairs. This is NOT the case with Baierl Honda. I have taken my CRV for servicing and repair several times, and each time asked that the service department check, for example, front end alignment or to rotate the tires, etc. Each time, I was told that (a) alignment was fine and needed no adjustment; and (b) tire tread was perfect and didn't need rotation. This, to me, is the mark of a solid dealership that understands the value of ethics and customer appreciation. I have never had a bad service experience at Baierl.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
I was extremely pleased with the efficiency of my service at Moon Hyundai. One the service center was easy to make an appointment with. Two, they were kind enough to send a reminder. Three, they were prompt with greeting me and making me feel comfortable during my wait. Four, the waiting area was comfortable. Five, the wait time was short and exactly as promised. Finally everyone was nice and accommodating and so efficient. Everything was explained and my car was waiting steps away. It was a very pleasant experience as car appointments can sometimes be less than. Thanks Moon Hyundai, Another reason I love my car!
Jeff Krivickas did an outstanding job of guiding my husband and me through the buying process. He was kind and so patient as he educated us on the tech features of our new car and we left the dealership feeling very comfortable with our Corolla hatchback.
I bought my x6 here. I'm from texas and I couldn't find any better deal nationwide. Everything went great!! The x6 arrived here in 2 days to texas ..plus they gave me a really good interest rate. I loooveeee my new x6. Stephen help me in all the process and he answered all my questions.. they also got me my Texas plates!!! Work with Stephen and buy your Bmw here! You won't regret it!! :)))
all associates were very attentive to my presence on a busy day. they are professional under duress,[the place was packed] spent some time, met new people, and drove out with a 2014 outlander, discovered on there web site Brian Sten led me through the process like i'm family as did Tracy Goodwin, thanks guy's ! ps thanks to the boss for the new cap.
I was having issues with my van and Ben Stewart didn't hesitate to help me out! He went above and beyond the call of duty for me.
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