I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I really, really liked the no-haggle car shopping experience at Planet Honda. I've gone through the high-pressure sales pitch thing before at other places, and it is not for me. Instead, at Planet Honda we had a very helpful and knowledgeable representative (thanks, Brian D.!) who was extremely patient with us as we tried to decide between used and new, different models, and so on. Brian went out of his way to help us find the right car that fit our needs and budget. This was the best car-shopping experience I've had - no pressure, just helpful, excellent customer service.
The people were knowledgeable, helpful, friendly and patient. Every person was professional and fun to deal with. Test drive 2 cars x 2 people. Spent the whole day there! Sarah was fantastic and was training a new team member—she was perfect all around.
We bought a new Pilot from Planet Honda last night. I want to say that Sarah T from the sales department, Arthur M from finance, and Matt H from service were all an absolute delight to do business with. They were all extremely friendly and professional during our visit, and made us feel at ease. Our experience was by far the most pleasant car-buying experience we've ever had. Planet Honda and their exceptional staff have restored my faith in the car-buying process! I will return next time I'm in the market and will absolutely recommend to others.
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
Ron is extremely service oriented and Knowledgeable. He took the extra time to stay in touch and keep me posted on any new specials coming up. I enjoyed the whole experience. Ron is great! Thank you for everything.
I had been looking for a Highlander for over a month and saw a nice one at Greenwood. I have talked to a number of sales people and by far Tom was the most down to earth. There was no pressure and he did what he said he would do. He helped me get a great rate for my loan and the experience was sooth and relatively easy. I would recommend buying from Greenwood Automotive.
Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
Rick Colver at Fisher Accura was extremely attentive, patient, and easy going. Gave us the keys to test drive the car and didn't talk to us till we were ready. Purchased and MDX from him that day and will buy from again!
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