I genuinely had a better car buying experience here than ANY previous purchases and I've owned over 20+ cars, new and used, dealer and private party. Granted I walked in and knew exactly what I wanted and I knew they had the car in stock. Didn't haggle on the price to waist the dealer's time and Carlton certainly didn't waste my time. Everyone worked around my time restrictions. Easiest and smoothest transaction ever in my experience. ZERO REGRETS.
I was pleased enough to ask for another car from them when they get it in stock. That says a lot. Returning customer for sure.
Carlton, YOU'RE THE MAN.
Been awesome So Far!
by jrich from Dayton, OH
November 20, 2018
is not fully loaded. its perfect for our family since it has just even to feel happy with the car. My kids love it as well since it has features they can use
Let me start with one word that Route 22 Honda are customer-centric dealership and they do their best to keep the process transparent, friendly and appreciative. The time I visited this dealership, I had almost gone through 3-4 others with considerable deals. I had pleasure working with "Jean Shim", who was absolutely amazing. I want to thank her for all her efforts she put into getting the perfect car I wanted. I never felt rushed, rather than always asked to satisfy myself before making the final decision. I must say this, She is a great asset to the company.
I would also like to thank Freddy Agosto for finalizing the deal price. Without him, it would have never done. Remila was also nice throughout the paperwork.
I will definitely be back for my future purchase from Jean. Thank You Route 22 Honda. You are a team of fantastic people.
Least reliable Honda I’ve ever owned I’ve had many
by Jay Bono from Powers Lake, Wisconsin
November 28, 2018
Bought the 2016 Pilot new to replace our 2009 that my son inherited with 180,000 miles. At 40,000 miles the Pilots reliability went from I Love this car to what the xxxx is going on! Dash light illuminated and the vehicle slowed to a crawl. My wife is a Sunday slow driver. Highway miles mostly. Kenosha Honda reset the computer,
Replaced catylatic converters vehicle spent over two weeks in shop. Got the vehicle back all the lights were back on again. Vehicle brought
Back to Kenosha Honda, got it back a week later unwashed,with it ’repaired’ again. Drove it straight to a Toyota dealer the next day and traded it for a new 4 runner. 2016 Pilots are no good. I have a 2009 Pilot with 205,000 and a Accord with 120,000.
The service at Bay Ridge Chevrolet was great. They opened early and had no wait. Burt was great because he explained everything wrong w my car in detail and proposed solutions. And when I went to pick up my car, I felt like it was brand new. A plus.
Hoy vine por un carro usado y de verdad fue muy rápido y profesional la atención que me brindó el señor Adolfo Marte se preocupó mucho porque todo me saliera bien , nunca me imagine que con mi credito tan malo ellos me pudieron ayudar con un buen carro de año avanzado muy agrecido con DCH Paramus Honda , recomiendo 100% al senor Adolfo Marte y este dealer
Alex Bernabe did a fantastic job to buy 2019 odyssey.
by yubuzz12 from DealerRater.com
December 3, 2018
Alex at DCH Paramus Honda did an excellent job to sell me 2019 odyssey elite trim. Unlike sales man in other Honda dealership, he is always gentle from the beginning to the end. I was pleasant to talk with him all the time. His manager is also nice and gentle. I guess they have more proper training. than any other dealerships. all of the dealership should learn from Alex and his manager to know how to treat the customers. Lastly but not the least, their coffee is best among Honda dealerships I visit.
I highly recommend Honda of Tenafly. As a lifelong Honda owner (Civic, Accord, CR-V, Pilot & Odyssey), I have interacted with many Honda dealerships over the past two decades. This was my first interaction with Honda of Tenafly and I was extremely impressed by the level of professionalism conducted by my Sales and Leasing Consultant, Anna Marie Kuhn. Not only was she able to answer all my questions and provide me with a new 2019 Honda Pilot EX to replace my 2016 version, she was very patient with regard to ensuring I was able to understand all the functionality and customization of my new Pilot to ensure my driving experience was as turn-key as possible. Not once did I ever feel pressured to make a purchase and every question I asked was addressed with a direct answer. For these reasons I knew my business was not just desired but VALUED. Ultimately I look forward to being a Honda of Tenafly customer for many years to come!
OUR SALES PERSON CHRISSY COULD NOT HAVE BEEN MORE ACCOMODATING,FRIENDLY AND PROFESSIONAL, WOULD DEFINITELY RECOMMEND FAMILY AND FRIENDS
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
Friendly, Ivan attend us, treated my family with the upmost respect. Went the extra mile to show us the details of the suv we were asking about. Felt very comfortable and Ivan did not pressure us like they have done in other dealerships. The experience was great.
by Lucky Luc from Athol
December 23, 2018
This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.
Ivan treated me and my family extremely good , he got us through the process giving us as much knowledge as possible in making the best decision . Very friendly and great at his job . Ben was also great ! He helped us through the process as fast as possible
Thanks to Alex for all his help from the beginning of process to driving off with the new car on th same day. This is our third family Subaru. And we all happy with the process of buying them. Thanks again. And will be back in a few years to buy new Subaru
Most problematic Honda car I have.
by Honda Fort worth Tx from Fort worth Tx
December 6, 2018
I had 42,000 miles in my Honda Pilot 2016. Since then , I only travelled 2x for out of state and most if the time just in the place. But now I heard some cracking sound when you turned and brought to to dealer to fix it since I still have warranty on it. I brought like 10 times like every after repair , still the problem occurs. The radio fm are very poor sound balance system, start up are poor too, sticking break pedal so I have to used remote start engine. , 1st year of owning it, the battery’s was dead. Now I brought all this attention to the AH M but they regret and denying the problem so they have to protect from damaging their reputation. Thats what all the business is. We are silent but being consumer we should do something about it. We have the right to question since we are paying and buying this brand or product. We are your reasons why your business exist.
Let me first say, I???ve purchased many vehicles in my time on earth so hear me... sales, finance and the owners made me feel like royalty! They worked within my budget and threw in wonderful perks to sweeten the deal! It felt as if I was visiting good friends! Do visit them when you are ready to purchase your vehicle and get treated with exceptional customer service! This is a genuine review because I just drove home my new vehicle!! Yay!
Most excellent to drive and own this car
by I Mohammadaiyob from Frisco texas
December 6, 2018
This car meet all i need for my family. My kids love this car and it easy to understand all the features and very spacious
I just want to say that academy Honda was a very straight forward dealership when it came to pricing and their service was great . I came in originally to purchase a used Honda Accord and ended up leaving with a new accord and couldn???t be happier ! Bryan was very easy to work with and went over all the features of the new car with me .
Very reliable car and good in gas
by Sulena from Downey, CA
December 3, 2018
I love the gas mileage for an SUV
Very comfortable to drive
Very spacious and lots of leg room.
3rd row is a plus
I love it!!!
I typically hate the car buying experience because of the pressure and "additional costs" that seem to appear at the end. but this was one of the best experiences ever. Frankie, Pete and Michael were all fabulous. There was no pressure and Frankie worked with me through the process. Pete went over the features of the car in great detail and Michael had all of my paperwork ready when I got there. Everyone was a pleasure work with. I plan to be a customer for a long time! I love my new car!
Overall had a good experience and am pleased with the car. Would have appreciated some willingness to negotiate price, but other than that everything was fine.
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