Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
Excellent experience.... originally went in to look at a CRV with no intent to buy and ended up walking out with a great deal. Would definitely recommend this dealership! Eric was absolutely awesome and so knowledgeable.
Enjoying it so far
by KL from Tennessee
January 23, 2019
Good inside space, quiet, handles nicely, good power, many standard safety features. I have the weather package and like the floor mats. Plenty of places to connect electronic devices. Could use more cup holders and more efficient console.
I have been dealing with Bianchi Honda for over 40 years. I have just purchased my 6th Honda and it was like all of the other times. Effortless and no drama. I have bought my second Odessey from Daniel Milhisler and it is always a pleasure to do business with hihm. Always professional and he knows his product. Dan is always available to answer any questions I might have about how to use some of the gadgets on the vehicle. He is available for this anytime in the life cycle of the van. Over the many years of dealing with Bianchi I have dealt with most of the different departments. From Sales to Service you can tell that Jason has instilled his customer care attitude throughout his organization. I have had many dealings with the service department over the years and Phil Pinyok has done a great job taking care of Bianchi customers service needs. I have never left Bianchi's not feeling satisfied that my needs were met. The quality of the Honda vehicles matched with the honest customer appreciation shown by the entire staff make it the reason that I don't go elsewhere for my transportation needs. To Jason and the entire Bianchi staff: "Keep up the good work and thank you".
meets our needs
by Henry from San Tan Valley
January 17, 2019
provides the features we wanted so far so good like the room provided in a md size suv to soon to comment on reliability good 2nd row leg room
Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
Great safety features
by Snowbird from Parma, Ohio
January 11, 2019
Bought this car after my Accura was in a bad accident. Did not want to spend the money again on a new Accura instead opted for a comparable car without the luxury tag. The Pilot has met those requirements. Large and roomy interior, wonderful updated safety features like the lane departure stutter in the steering wheel, the improved back up camera, the freeway pacing while on cruise control, the four cameras sensing approaching objects, and more. I would highly recommend this vehicle. My only complaint would be that captains chairs be available for second row seating without an upgrade to the touring model. It makes access to the third row more easily.
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
Nicest vehicle we have ever owned
by Kirt from Kansas City
January 26, 2019
This car rides so very smooth but still has very nice performance. The vehicle rides high like a truck but like I said it doesn't ride like one. The interior and the technology that it has is simply amazing. We have never seen a vehicle as technically advanced as this one.
It???s beginning to look a lot like Christmas around here!
by MBMyers from DealerRater.com
December 4, 2018
I didn???t expect to get to trade in a car I just bought a year ago but it happened at Toyota of Cleveland. My sales rep, Matt, went above and beyond to make this happen for me. I appreciate him and his hard work. He negotiated with me until he found a price/payment I could handle. I feel blessed. Thank you Toyota of Cleveland and especially Matt. You did a great job!!! Monica B Myers Brand New 2019 Toyota Camry Owner/Lover.
by Pilot 19 from NY
January 10, 2019
The car is an excellent drive, it is very spacious in the back and front. Comfortable ride. I love all the new technology gadgets in the car
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Professional service excellent customer service made the experience stress free I have used this dealer in the past and highly recommend it. The collision department did top quality work.
2019 Honda Pilot Elite Is An Amazing Vehicle!!!
by WorkEmSillyGators from Gainesville, FL
January 26, 2019
We bought this car because of our family size and because it's got more third row leg room and overall room than any other "mid-size suv". Believe me, I test drove every single one of them. We have three boys that are 21, 18 and 14 who are all tall with long legs and we just went on a 2,600 mile (round trip) road trip and everyone was comfortable with plenty of room. The technology is great for kids, the ride is smooth and comfortable and the features are never ending.
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
My Acura Rl is 12 years old and the treat the car and me like new. My wife and I are buying or leasing a new Acura in June. They put us in a MDX for the weekend while my RL was being repaired. Top notch service from everyone. Now the problem is which car MDX or RDX?
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
The staff members with whom we worked at First Texas Honda are very knowledgeable and friendly and made every effort to ensure that we were getting the vehicle that best suited our needs.
Roomy and comfortable
by ADhonda from Brandon MB
January 8, 2019
I love the vehicle, it's perfect for my needs for my business and family. It is surprisingly good on gas for its size. My only complaint is the back up camera doesnt have a noise that is associated with it coming close to an object, which is pretty miniscule of a complaint :)
Jason Brown was an excellent Volvo sales ambassador. He was personable and extremely knowledgeable about the car. It was, by far, the smoothest and easiest deal I have ever made on a new car. The volvo xc40 is a fantastic car and loaded with tons of safety technology and pure fun features. Very roomy as well. I am very pleased.
Second pilot I've been priviledged to own.
by Boomer Sooner from Pocola, Okla.
January 10, 2019
Looks great, inside and out and runs like a dream. 3rd row seating and superior gas mileage makes it the best buy of its class.
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