I wrote this email to Jerard Sweetwine today:
Hi Jerard -
You are awesome!
Thank you for all the attention to me and my Honda Accord these past couple of weeks! Your dedication, trust, commitment and service is well noted and admired!
Gratefully, Paul Binko
I love my Pilot.
by Lindadallover from Los Gatos CA
December 10, 2018
My Pilot has been a very reliable car. It is the first Honda I have ever owned. It handles well and I get good gas mileage. Honda cars are a good value because they hold their resale value. I purchased Car Docs and have all of my maintenance done at the dealership.
I was very happy with my purchase. James Weldon and Eric D were knowledgeable about the car and it’s hisory. Purchase was smooth and easy. Very happy with my certified Honda CRV. I Recommend Anderson very highly.
Comfortable, good fuel economy, spacious, quiet
by Mac from Freeport, Maine
January 6, 2019
This car is extremely well made. I drive it back and forth to Florida with a full load. This last winter, I averaged 31 MPG for the entire trip down, back, and 5 weeks in the city. With a 3.5 Liter V6, this mileage is awesome. The car has a great ride, with options to make a long drive comfortable. The Honda Pilot is very reliable, and can take 8 people comfortably when needed.
I had the pleasure of working with Ibrahim when purchasing my 2019 Tucson. Ibrahim was extremely personable and thorough throughout the entire process. This was my first time buying a car of my own and Ibrahim made the process as stress free as possible. My father and I never felt rushed or pressured, not to mention we were able to get a great deal compared to other dealers in the area. I would highly recommend Ibrahim and Heritage Hyundai Towson to anyone in the market for a Hyundai vehicle.
Very reliable car and good in gas
by Sulena from Downey, CA
December 3, 2018
I love the gas mileage for an SUV
Very comfortable to drive
Very spacious and lots of leg room.
3rd row is a plus
I love it!!!
Anthony Witherspoon was a phenomenal salesman. I met him two years ago and he advised me that it wasn???t the best time for me to buy a vehicle. Most salesmen would push you to purchase a vehicle by any means necessary. I appreciated his honesty and I knew when I was ready to buy my next Honda, I would give him the sale. He did not disappoint! I drove off in my 2018 Honda Accord with a payment that was well within my means!
Comfortable and extremely reliable!
by TexasFan from Belton, TX
December 23, 2018
I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!
I worked with Terri and she was wonderful with helping me purchase a new car. She answered all of my and my boyfriend's questions and was very professional, courteous, informative and patient. We dealt with other staff members as well and everyone was equally great to work with. Although I don't remember everyone's names, thank you to all who helped us. Terri has also been helpful in answering my questions after I purchased the vehicle. I would definitely recommend Terri and this dealership!
Most problematic Honda car I have.
by Honda Fort worth Tx from Fort worth Tx
December 6, 2018
I had 42,000 miles in my Honda Pilot 2016. Since then , I only travelled 2x for out of state and most if the time just in the place. But now I heard some cracking sound when you turned and brought to to dealer to fix it since I still have warranty on it. I brought like 10 times like every after repair , still the problem occurs. The radio fm are very poor sound balance system, start up are poor too, sticking break pedal so I have to used remote start engine. , 1st year of owning it, the battery’s was dead. Now I brought all this attention to the AH M but they regret and denying the problem so they have to protect from damaging their reputation. Thats what all the business is. We are silent but being consumer we should do something about it. We have the right to question since we are paying and buying this brand or product. We are your reasons why your business exist.
Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
by Darcie from The woodlands, tx
January 13, 2019
I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.
I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
Most reliable SUV
by Kim Nguyen from Lebanon, PA 17042
December 12, 2018
This SUV Honda Pilot EX-L, met all of my needs for family of 8 peoples. Roomy, in the front, and back, with all top of the line equipment. The ride is very smooth, and safe, comparing to other SUV.
I recently purchased an SUV from Manchester Motors and could not be more happy with the process. From the initial phone inquiry about the vehicle until I finalized the sale, I was treated professionally. Randy Olinger is an experienced expert. Glad I could do business with a smaller dealership and get treated so well.
One of the best cars I have ever driven
by Jithom from Atlanta, GA
December 18, 2018
The car is one if the best SUVs I have driven. The seats are designed for long tuns and I never had any issues. I would buy it again if I get a great deal
Great customer service and experience. Everyone was so friendly and made the car buying process enjoyable. They were patient and walked us through the process. We also got a much better rate through their finance manger than I could find on my own. I am so happy with our purchase!
Great family car
by Jn from Visalia, CA
January 13, 2019
This car served our family if four well. 3rd row have additional seating when needed. Cargo space is great. Kids loved the DVD player... And so did we!
Heritage Honda in Westminster gave me hands down the best car buying experience I could???ve asked for! They made the process so easy and worked with me every step of the way. They were willing to work with me and make it less stressful. I will definitely recommend them to everyone and will use them in my next purchase!!
by Pilot Mike from Macomb, MI
December 30, 2018
What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!
Ryan is one of the best salespeople this dealership has. He is a very technical person and he definitely knows his cars. He explained to us almost every question we asked in a technical perspective. We were to 4 other dealers before this dealer and thought this dealership would also push us towards buying their car but these people are really nice. They didn't try to force us in taking their car but rather helped us understand exactly what we were looking for. Starting from the Email from Lori till the purchase from Ryan and Robert, my experience was very smooth. Robert is definitely a nice manager as well. We ended up buying our favorite Honda Clarity from this dealership...:)
by Love my piloo from Albany ny
January 3, 2019
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
I cannot say enough about how wonderful the staff is at Heritage Honda Westminster! Ernie was very patient and provided outstanding service. I did not feel pressured, and he was extremely courteous and professional. It was a great experience, and I absolutely love my new Honda CR-V EX-L!! I highly recommended this dealership and Ernie Kosmakos! It was also a pleasure working with Stephanie Proukou in Finance and Bill Spradbrow!! Thanks!!
Honda’s have earned my business
by Sandy from Washington
January 1, 2019
I Love my Honda Pilot! I had a CRV for years, which was a great car, I upgraded to a Pilot for increased towing capacity. This is my second Pilot and I love it’!!! The Pilot Is a Comfortable, reliable and secure ride!
Over the years, we have bought three cars from Heritage Honda in Westminster, MD. Our salesperson each time was Robert Mason. Dealing with Rob was an absolute pleasure. He listened to what we wanted and didn't want in our next car, showed and different options, answered all of our questions and never pressured us into making a decision. We chose a new Honda Pilot and are very happy with our decision. We love Honda for their reliable, well-made cars, and we love Rob Mason for his professionalism, knowledge and assistance in making our most recent car-buying experience a pleasure!
by Nancy from Leesburg, VA
December 18, 2018
Very comfortable spacious SUV. Hope it lasts 14 years like our last Pilot. Lots of new safety features on the 2016 like side and rear cameras.
The facility is going through a remodel but its not too bad. Im sure the finished product will look really nice!
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
Great family car
by BR1448 from Baton Rouge
January 1, 2019
We just purchased a second Honda Pilot for our family. It’s great for everyday running around as well as road trips. Lots of room for passengers as well as any gear they bring. We enjoy the features of a luxury vehicle without the large price tag! Great driving performance. It’s a smooth drive.
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