I came to this dealer To lease a Honda SI and my man here dealt with everything perfectly!! He???s fast at what he does. I was having trouble with my insurance sending some paperwork and he made sure the insurance sent it on time so that I can get the car the day I wanted!! He goes above and beyond when it comes to helping the customer!! Give my man a raise. He deserves it!
Purchased a new CR-V today and had the pleasure of dealing with John Fitz the senior sales rep. The entire time spent there I never once felt like I was dealing with a salesman. It was first time in almost 50 years I felt comfortable buying a new car as if from a family member or friend. Never pressured me and pretty gave what I asked for in reguards to my trade. Rich Sr. Was a pleasure to deal with and made the process so simple. These guys are a class act and I would highly recommend them.
Made car buying process easy. Answered all my questions and even gave my daughter a carfax stuffed animal. Two weeks after buying promptly fixed an "issue" with the car ( car had an alarm system we didnt know about, pretty sweet). Great customer service! I love the car!
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Justin was very helpful when I took the car in with a problem I thought should possibly have been solved in an earlier recent visit. He was willing to work with me and remained professional, understanding of my financial situation, and understanding of the reason I was a bit upset having to bring the car back so soon. In the end, I can say I do recommend the service, because of staff like this who are accommodating to someone in a tight spot like I was.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
I dealt with Michael at Route 110 Auto. The transaction was very easy. He had a nice 2009 Honda Accord I was interested in purchasing for my son. He has a great selection of affordable Honda and Toyotas. when I arrived he let me test drive multiple cars. They went to registry for me the following day and mail me my registration (I lived over an hour away) thank you Michael!
Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.
First time experience with Medway Auto was such a great encounter especially with Robert Hurley the Sales Rep. Overall experience with them is exceptional. The Service Department also did very good job on my car. A big thank you to you all.
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
Jane Moran helped very much to make an experience that can be so overwhelming to be much less overwhelming. She is very patient and knowledgeable. She made all of this a positive experience. I had not purchased a car in 12 years and so much has changed. Jane was very organized and responded very quickly to phone calls and emails. I never felt pressured. Braham was also very patient and professional.
This is now my 4th vehicle that I purchase from here and they have all been wonderful! They make the buying experience very easy and are very quick about it. Charlie really knows what he is doing and is always willing to go above and beyond for his customers. Also, their repair shop is conveniently located in the same building and always offer the best prices ! I would recommend this dealer and service to everyone without a doubt!
Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 5, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
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