The guys in the service department are WONDERFUL and very knowledgeable. They put my mind at ease. They were able to meet my needs and put my mind to ease about body work that was just completed. Great Team!
I found honest, ethical, professional and courteous people at every position at the Joseph Dealership. If you need your faith in car dealerships restored go to Joseph Volkswagen of Cincinnati. I purchased a used vehicle at Joseph and it was the best car purchasing experience I can remember. I got a great deal and a great warranty at no cost with the purchase.
Chris is a very kind, informative and helpful person! He helped us to choose and buy the right car for my parents. He did a great job explaining the car functions to my parents. We are happy that Chris could serve us because he is just a gerate and easy going person. THANKS CHRIS AGAIN FOR YOUR WORK!
Found a SRX on Cars.com and did a search of the dealership website and sent a request for more information. I received a response quickly about the vehicle I was inquiring about from Greg Schwalbach. I felt comfortable with what he told me that I booked a flight from Texas to go look at the SRX. I told Greg I would take a uber to the dealership from the airport, but he insisted that they could pick me up. Greg was on time to pick us up and was never pushy about the sale. Did run into a small hiccup but Greg and the manager were quick to address the issue and correct it on the spot and do the right thing. That speaks volume of the character of the dealership and the whole team that work at this dealership. I have visited many different dealerships especially Cadillac ones in the past month and this is the best one because of the people. The finance manager was quick and explained all the options. Made the drive back to Texas and the family loved the new car.
Working with Tony and Jeff was a wonderful experience. I was very comfortable and felt like I was sitting there with a friend. They treated me like a person and not just a potential sale. I have never felt so satisfied after buying a car. I would recommend them to all of my family and friends.
Our salesman was very helpful, kind and made us feel comfortable. We were able to drive a couple cars and given options to make our decision. When we ordered a car not there, it came in a day to our surprise and they were able to accommodate us.
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered all my concerns throughout the process. Would definitely recommend her to friends and family looking for a new Kia!
This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.
Although we did not purchase a new Kia, I would encourage anyone who is looking at this type of vehicle to ask for Greg Frankel. He is knowledgeable and keeps a nice relaxing tone in the sales experience. We actually drove back to the dealership to thank Greg in person and apologize for not buying from him. Even then he was gracious and friendly. The only reason we did not buy is that Kia didn't have quite the vehicle we were looking for. But if anyone is interested in any model of new Kia or used vehicle, my wife and I give a hearty recommendation that you go see Greg. Al and Jenny Sheldon
This is our fourth Kia purchase from this dealership in 3 years so obviously they are doing something right! We have a Soul, an Optima and just purchased a Sportage. The gas mileage is what keeps us coming back. My husband traded in his Soul for a new one and it is the most comfortable car for a long drive I have ever been in. It beat out the Honda minivan, the Toyota minivan, and a Dodge Durango, and they were all top of the line. His Soul is the turbo so it???s bigger than the average Soul. I am hoping my Sportage is the same! I was driving the Optima but gave it to our 20yr old son who has driven a 1996 Jeep Cherokee for the last 4 years! I think we are all happy!
Great experience. Very knowledgeable and helpful people
by email@example.com from DealerRater.com
November 28, 2018
Excellent service. Friendly staff. People tend to veer away of dealerships but my experience was great. Hats off to everyone who assisted in the purchase of my new truck. I will definitely be back and highly recommend to friends and family
I purchased a car here not too long ago and would recommend VIP auto sales to anyone looking for a good quality used car at a fair price. The salesmen are knowledgeable and easy to work with. I had a car to trade in that had a flat tire and the salesmen drove my car to me while I was at work and changed my tire on the trade in and drove it back. They are more than willing to help you in any way possible. This was an easy 5 stars
Working with Joe to get the Jeep I've always wanted was as advertised in the name of their dealership. VIP Auto Sales. He was with me every step of the way through the buying process. We hit some bumpy road along the way but Joe made it happen for me. I would highly recommend if you are looking for a great used car you stop in and see Joe. He'll take good care of you.
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
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