Best car buying experience ever!
April 15, 2018
I've bought a lot of cars over the years, but I've never been treated as well as I was at Sullivan Auto Trading. From the moment I was greeted on the lot and told "we are a different kind of dealer" I was skeptical. However, it held true. I had picked out 4 vehicles I wanted to see online. The salesman (Josh) showed me where the where and asked if I had any questions. He then proceeded to tell me to feel free to browse the lot and look as all the cars were unlocked. If I found something I wanted to drive, just to let him know and he would get me the keys. And, we did exactly that. We asked for keys for multiple vehicles and were given the keys each time. After driving multiple vehicles, we found the 1 we wanted. From that point, it was off to "finance" which in this case ended up being Mr. Sullivan because they were really busy. Walking in his office, he stated that their goal was to get us out in 15 minutes. Wait, really? That's usually where you get hit with more pressure to upsell... None of that occurred. If we hadn't had such a pleasant conversation, I think he might have actually had us out in 5 minutes. Based on this experience, next time I'm looking, they will be my first stop! Thanks for being different!