Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
Sam(i) is not just a salesman who talks non stop, he is a good listener. He paid attention to my concerns and then acted to correct them in the car that I bought. I have had the car for two months now and it is running flawlessly. Thank you Sam.
I drove down from Vermont to purchase a 2015 VW Beetle. The car was in showroom condition, Jonathan was knowledgeable, professional, and a pleasure to work with. The sales process was handled quickly and I was soon headed back to Vermont. Great price!
No comparison to going into a new car dealership. I will return for my next car.
Great service and salemen! Best place to buy a car
by Regina S from Amesbury, Ma
August 31, 2016
I spent weeks trying to find a newer car with a great price. I found this place and they had just what I was looking for. My fiancé and I showed up and looked around the lot. The salesmen Arthur and Jonathan were patient and answered every question we had. It felt like we were friends for years. The buying process was a breeze and we are completely satisfied. Definitely will be going here again and telling everyone we know about Hertz Car Sales in Lynn!
I purchased a Kia Sedona which was priced well below the dealers I looked at for similar miles and exact same features and color.
Barry was my sales rep and was very helpful, knowledgeable and seemed to just want to make me happy and not sell me like some of the dealerships do.
I was happy to not get the runaround on financing. I went in with pre-approval from my credit union and Hertz did better on the interest rate than my credit union which is excellent. None of the typical "what do you want to pay per month" then you end up with a higher interest rate and longer term. None of that.
I looked at the Kia on a Thursday night, did the paperwork (they stayed after closing to get it done - most dealers will use the closing deadline to pressure you into a deal that is not right for you) and then picked up the just cleaned and gassed up van on Friday afternoon.
I will go back to them for future purchases without hesitation. The prices are right and they don't use high pressure sales tactics.
I purchased a car in cash from this dealership on a Thursday. Buying process was quick and painless and the car was a good deal. Sales rep Jonathan was helpful. My only issues with the transaction was the time it took to receive the car. There was a scratch on the hood they were paying to fix. I was told the car would be ready in 3-5 days. On Monday I called the insurance company to let them know the dealership will be handling the new plates, and ended the day with two cars on my insurance (old and new one I didn't have yet). Every day that week after Monday I was told the car would be ready the next day. I work an overnight shift and it's tough to schedule times for these sorts of things. I need to plan my days for errands during normal daylight hours. I also needed to make sure a family member or a friend is available to drive me 45 minutes to the dealership each day they said it was going to be ready. Eventually Friday hits and the body shop is closed, they still have the finished car, and they will be closed both days over the weekend. So now I have payed a week of insurance for a Car I don't have, I have cleared my schedule and inconvenienced family/friends for nearly a week of wait it may be done tomorrow.
We may have worked out a way to get the car over the weekend with a new key needing to be made. It's unfortunate that it had to come to this though. I only took a star off the overall rating for this miscommunication but if it takes any longer to receive the car I will being taking more stars off. I would also recommend anyone in a hurry to get their new car be very upfront about that need when buying the car.
This was a great experience for me. James was my salesman, he went above and beyond his job title. the dealership has great cars and doesn't try to take advantage of you. I recommend any one looking for a car to buy here.
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Richard Johnson greeted us when my husband and I walked into Lovering Volvo. He was perceptive and clearly understood our interests. From the test drive through the negotiations, Richard was helpful, professional, kind and respectful! We were impressed with the dealership and availability of the cars that interested us. This was a good choice for us!
We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
From the minute My wife and I walked in, there was no pressure put on us. Our sales person, Olajide and Tom, the finance director, were excellent! No pressure at all, respecting our decisions. Stress free experience, a rare ocassion in the car business but they were both wonderful.
The service tech Mike is always friendly polite and attentive, all of the mechanics and other customer service team members are very upfront and willing to talk to you face-to-face about any of the issues that you have with your vehicle. Their way of doing business is extremely honest and quality. Thanks again to the Prime Hyundai South team!! Keep up the outstanding work!!
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
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