Oh my. What a wonderful experience! Shane B. and Abby F. were nothing short of amazing. I had no idea what a wonderful dealership Willet Honda in Morrow is. I literally was financed and my new CRV was detailed in about an hour and a half . Even the gentleman in charge of the detail shop was high fiving me. Trust me folks, look no further. I'm a Willet Honda customer for life.
Mike went above and beyond to give me a great price for my car to match my budget. Hands down one of the nicest and most professional car salesman I???ve talked to. He made the car buying process smooth and easy. i would definitely recommend him.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
I was looking for a car and I met him. He was too kind for me and explained about cars very nicely. I don't know about cars stuff but he recommend me a nice car that is very comfortable and safety. I really like his good attitude and his zeal. He is the best dealer I've ever met. No regret and I'm really thankful to him.
One of the best experiences I have had buying a car. Nate Williams gave excellent customer service and made sure I had everything that I wanted. Mark also help alot. Because of the great service from these two, I will be a Hyundai customer for life!
Mr Nathaniel Williams and the crew really was helpful in being straight forward with tge pricing, overview of the vehicle and the extra perks that comes with buying from their dealership every question was answered clearly. I appreciate and enjoyed the process
Having done my homework via Genesisowners.com for potential problems on the 2015 Hyundai Genesis (I am obsessive with my cars), I realized that my recently purchased 3.8 model was having some fluttering issues at 25-27mph. It was very hard to diagnose as the car is extremely well insulated and the fluttering only occurs in cold startups (rare in Atlanta) and under light accel/deceleration. I came to the conclusion that the driveshaft was imbalanced and/or wearing abnormally fast. I saved a few service transcripts from other owners via forums, recorded a short video, and sent it over to Billy Jung (my salesman) as well as the service department. Billy apologized profusely for selling me a "dud." Not the case (I love this car)! The car is immaculate (it was a CPO model). What kind of salesman apologizes for selling a car?! One with integrity that is for xxxx sure. Let's just say the whole thing was diagnosed, approved, replaced, in about 2-3 days. It was done so quick I couldn't believe I was visiting a Hyundai dealership... they are the best, bar none. Who needs Lexus when you have people like Billy/Bruce treating you the way they do? Billy went so far as to walk me out to the loaner car (while clearly busy). They do things right. If only other Hyundai dealerships learned from them the stigma of "Hyundai service is garbage" wouldn't be a thing in 2018. I don't really leave many reviews (I signed up just to leave a positive review post-purchase) and I'm here again leaving my service review. To potential buyers, Jim Ellis is the only way to go as far as I'm concerned in the Atlanta area. Makes me want to buy another Hyundai from them... but we already have enough cars! I guess I need to work harder... :D The company I work for recently purchased multiple Toyota Corollas as work vehicles for managers. Unfortunate as we could have taken our business to Jim Ellis... but this was before I experienced what I did while buying the Genesis. Next time... Jim Ellis all the way. Thank you everyone as always!
Shannon Smith was absolutely amazing ! In at 10, out with a brand new fully loaded car by 1. Quickest process I???ve ever seen. The finance manager hau B was also super fast and amazing. Great personalities in the Atlanta, GA location. The employees here are actually genuine, and that???s hard to find at a car dealership.. Will be recommending to friends and family!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Debbie, was the best sales representative. She answered all questions that we had and handled several of our immediate concerns with our car. We needed a minor engine repair and she immediately arranged to have the car looked at by a mechanic and gave us a loaner vehicle without us having to ask. I have been so pleased with this purchase and would definitely use 1st Choice Autos again.
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