Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
I had some difficulty with the online process, however when I went into the dealership and was greeted by Gary I was immediately taken care of and he made the entire process smooth and easy! I was able to test drive while Gary took care of paperwork at the dealer. Jacob was great with financing and paperwork! Gary took the time to explain every detail and gave excellent customer service through the entire process. It was smooth and painless! A great car buying experience!
We bought a beautiful new Ford Edge today. We worked with Dennis to drive and select our vehicle and Marty to complete the paperwork. Both were very accommodating, knowledgeable and extremely helpful. We were given ample opportunities to ask questions and never felt pressured.
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