I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
Extremely satisfied with my purchase today. I was able to tell Robert Gil Jr want I wanted and NEEDED and he hit right on the spot he found me me the exact car i was looking for. Thanks so much Robert Gil Jr. Jacob was very nice and had a great attitude I felt very welcomed.
I received amazing service and care at McGrath City Hyundai. Marcus Lozano helped me every step of the way, and was so kind and gracious. He was patient and answered all of my abnoxiuos questions. Marcus went above and beyond to put my worries at ease. Also, the GM, Jeremy???s involvement and attention made this the best car shopping experience. Thank you both so much! You are the best!
Lauren Gall, our sales person, was very personable and easy to talk to. She knew the 2018 Santa Fe inside and out and she understood what we needed in order to be able to afford the car. She made the process very smooth and enjoyable!
Ive bought 3 New Cars I keep coming back because they are like family they all help out when i dont understand something and i got the best deal there the car is great
the service dept. is outstanding and our sales lady Lauren is outstanding ,careing just a great person and Guy he will do what every he cane to help you D'Arcy Hyundai just plain GREAT
My nephew bought his first new car from D'Arcy Hyundai - a 2016 Hyundai Accent - and the experience was perfect. Delilah, Francisco and Guy to name a few of the people that helped us - were awesome. The car payment fit in to my nephews budget and he is loving his new car. Highly recommend this dealership and it's people.
I would highly recommend D'Arcy Hyundai to anyone, everyone is very professional, ready and eager to help you, any way that they can be of service.. The buying process isn't a lengthy procedure. The facility is clean and nice.
I purchased a 2017 Santa Fe Sport from D'Arcy Hyundai. I have used their service department previously, and it is excellent! Lauren Gall the Sales Consultant and Guy Campobasso the General Manager were a pleasure to work with and deal with when I purchased my new vehicle!
I contacted the dealership back in October of 2015 with my concerns about recall campaigns 123 and 132. I received a prompt email from John Wagner that the resolution for these recalls were not available at that time and he would contact me when he had more information. John would periodically correspond via email letting me know that he had not forgotten me and that he still was still waiting for a solution. Once he knew how to address the recalls he contacted me and got me in right away. He was running a test on my Sonata and was concerned that a third party non factory oil filter would impact the test results. He gave me a courtesy oil change and filter to make sure the test was accurate. I had my appointment at 9:00 a.m. and was back on the road before 10:30 a.m. The professionalism and service I received from John Wagner will have me coming back to D'Arcy dealership before all others.
I was told that I needed additional work done and that it would take approximately 1 1/2 to 2 hours to complete. However the work was completed within 1 hour. My car was washed and ready for me. I was notified of pending recalls and told that I would be contacted by letter and or email when remedies for those issues have been completed by Hyundia. Thank you
Tamara Hollaway was an excellent sales person! She was patient with me and very helpful. She made the whole process of getting a new vehicle a pleasure. She was very enthusiastic and had a wonderful personality shining through. I would definitely recommend her to anyone seeking a new car!
I made an appointment for an oil change. I needed some additional minor items replaced such as a windshield.wiper and light bulb. I was quickly and efficiently explained the additional charges. I appreciated the coupon applied to assist in keeping my costs down. I like the new chairs in the waiting area. Much more comfy and they made my wait a better experience. I always receive courteous, professional, and efficient service from the service department.
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
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