We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
I' e had several dealing with Stephen Palko and the Richebach Infinti service department over the last few months. I have to say that the service has been exceptional. Stephen goes above and beyond with me and others I've seen and talked to in the waiting room. He is a true asset to the organization and a good reason to do business with Richenbach Infiniti.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Steven Palko of the Richenbach Infiniti service department is excellent at providing a the best possible service he can. Steven is knowledgeable, experienced and very personable. I have had several experiences at Richenbach service department that have totally exceeded my expectations. Good job Steven!
Tramica made our car buying experience a wonderful one. She listens to your wants and takes your budget into consideration to find the perfect car, even if it takes a couple attempts she made sure we left 100% satisfied. I would definitely recommend them and rest assured, there is never any pressure or rushing you into a decision. Thanks again!
Chris Madigan has been my service pro for years. I can always count on him & the exceptional mechanics to take care of my whips. The shop mechanics are the unheralded heroes, they fix everything & get little recognition from customers. Please let them know how great they are & how much I appreciate their work!!
Its also really convenient that they give a loaner, very nice.
Thanks to everyone that worked on or around my QX!!
I purchased a 2015 Hyundai Sonata and not only is it a wonderful car but the entire experience from when I started looking on line until I drove off the load was the smoothest car buying experience ever. I will definitely refer everyone I know to this dealership!
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
I bought my dream car from Bob Marnick with Mike Ward Infiniti and it was the best buying experience i have ever had. I inquired via internet, received a very nice and highly informative email just like I asked for. When I had additional questions, Bob called me on his day off and gladly answered my questions and arranged a test drive. Final trade-in/purchase was a piece of cake with only a brief discussion to find a very fair agreement. I have never had a buying experience this good. Thanks!
I had an exceptional experience on the easiest auto purchase I have ever had. Bought my dream car totally via internet sales with Bob Marnick. Bob Marnick was absolutely great throughout ensuring all my questions were asked and agreed on a very fair price for car and my trade in one conversation. Every aspect was 5-Star
Our salesman Jeffrey was great, low key. We knew what we wanted and he knew that but still gave us a couple of other options. We ended up with one of the options! The paperwork part was also very organized and relatively painless.
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