Used INFINITI cars for sale near Harvey, IL

The work was done well and quicker than I thought. I've come rely on their service department and have been their customer for many years

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Infinite of Orland Park. Mike as always provides friendly care and above beyond care and service .

I just bought this Suv this week. wow what a beautiful vehicle, it feels soo Good to be driving in Luxury .IM so very Excited know the I upgraded from my dodge suv.

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.

Everyone was absolutely Fantastic In and Out and Kept up in the Loop the Whole Time

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

This car is perfect for my family enough space and my husband has plenty of leg room.. plus we have a entertainment system in the car perfect for the grand kids for our trips!, absolutely love it

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat

Very helpful, easy to work k with and prices are just right. I will be buying again.

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

Robert was fantastic and answered all my questions regarding my vehicle. Everyone was very helpful and pleasant. Great experience at this dealership and would definitely recommend them to anyone looking to buy a vehicle.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

Awesome Is the experience that I have had throughout all of my carbon experiences at car max We've bought 2 cars from them and sold them one car miss Sherman is an awesome sales rep very thorough very honest very respectful

We’ve been a Custoner of Star Nissan since 2008 because we like their service. They give us a consideration every time we need a favor so we earned our loyalty to them and we are very proud to recommend their service to our families, friends and to all who needed a service

Great service and easy financing!!! Got my first car from here with extended warranty. Thanks for your service

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.

I just bought a one year old GLE 53 Coupe from michael Moran and had a great experience. He was a real professional, none of the typical car dealer nonsense. Everything was very easy and they delivered the car to me one day later. Very good experience

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

This is my second purchase from Rides Unlimited great service as always. Jason Briick went above and beyond to help me get my 2009 Toyota Camry. Took it to my mechanic car is in great condition only needs new back brakes and rotors soon. Would recommend them to anyone looking for a trusted used dealer

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

I was given plenty of time to find without any hassle or hard selling. It made the whole experience feel relaxed and enjoyable rather than rushed. Any questions I did have were answered clearly and honestly, and I never felt like I was being pushed toward something that wasn’t right for me. Arranging the test drive was quick and simple, and the test drive itself was smooth. Everything was explained clearly, and I was given the time I needed to properly get a feel for the car.

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

Took my mom to buy a pre-driven Camry. Car was there, clean, and ready to go. Test Drove, no issues. In and out fast, no games. No pressure. Good Sales Price. Worked with Mike Rubino, good experience! Would Highly Recommend Him!

I just bought the QX80 and only having it 3 days, i really like it. It is quite, runs smooth, still trying to figure out all of the options, (i.e.) radio, navigation and hands free cell phone, but I will get there soon. I know the gas mileage is not great, but that's ok for now. I have no major complaints as of now