Used 2019 Jeep Cherokee for sale near Reminderville, OH

Staff was friendly and helpful. Dominique was very knowledgeable. Offered drinks while we waited. Cars were all cleared of snow and easy to look at., Brought cars to the door that we wanted to test drive. Had our car detailed and ready to go very quickly.

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

Had a vehicle give me so trouble a month after I bought it , had it serviced in Burton Chevy and Adam really went above and beyond for me and Brandon made it happen ! Thank you for ur help it’s much appreciated!!

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

I have a 2022 Jeep Compass that I am very happy with but was getting frustrated not knowing how to delete map locations! I stopped in and CARA was available to walk to my vehicle w/ me and show me how to delete old locations on my I-phone! She was super helpful and patient/ w/ me!! Cara needs to be recognized for her patience and caring! She is a true asset to your organization!!

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

My experience at next step was great, my salesman Matt made the experience even better took time to explain everything and broke down prices to make it understandable and vehicle I purchased was the icing on the cake!

Our salesperson, Mitch, did an outstanding job finding the car we were looking for and setting us up with our new car. Mitch was happy to answer any questions or concerns we had about our purchase.

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

Great Dealership with the best Service Department. Jake is the best in his field in the Service Department. Love Serra Acura!!

Bought a new closeout 2025 Sierra for thousands less than I had been seeing elsewhere . No tricks. No gimmicks. No add ons . Trade in price was high as well . Dealt with Travis Steyers .

Worked with Randy Browne. Great guy. Good experience. Good overall deal for the life of the vehicle. Highly recommend buying a car from this dealership.

I took my Pacifica in because the touch screen and radio/carplay were working intermittently. In the past, I did soft resets of the radio to temporarily fix CarPlay but overtime that prior fix was insufficient. The radio was replaced less than a year ago as part of recall. So THIS time. Instead of fiddling with the problem on my own, I took the Pacifica in for diagnostics on the radio and touch screen. The heated steering wheel and driver?s seat could not be activated sometimes because the touch screen was unresponsive. At the same time, CarPlay was unresponsive telling me to make sure my phone was in proximity when my good phone was right next to the touch screen control panel. I am pleased the company understood my complaint and my request for a single diagnostic charge if needed. The technician did a hard reset of the radio and checked the heating of the steering and seat by means of the touch screen, and tested CarPlay with a good working phone. The tech noted that 15 days of freezing temperatures could have affected the touch screen. Advised that if problems persist. Tech recommended replacement of touch screen/radio. I was not charged for the diagnostic and my vehicle was was for pick up at the time specifies. I also had the company shuttle driver transport me one way free of charge. Also with all the ice someone else had left a vehicle for servicing without its keys and was blocking exits from the service dept . As I prepared to leave, an employee stopped me said the normal exits were blocked and he would circumnavigate the lot to bring my car around to a different exit. I was to go inside to the warm customer lounge to wait for him. He did as he offered abs I was in my way within minutes. I was helping four service staff because I brought my Oacufuca in early and picked it up early . They are spectacular highly recommend this service dept

I bought a 2013 bmw Trenton told me to change oil i did that! Really love it.

Very simple buying process. Mostly completed online. Spent under an hour in office and was done. Car runs fabulous, accurate description of vehicle and excellent customer service. More than fair prices. Very positive buying experience and would highly recommend.

When I first did my research on Reel's Auto, I was a bit skeptical since the vast majority of reviews were 5-stars and I figured there was a possibility that this dealer could have bought fake reviews or paid to have negative reviews removed. I can confidently say that after visiting the Chardon branch yesterday, I have full faith that every single 5-star review is well-deserved and accurate. I visited Reel's Auto to purchase a 2016 Ford F-150 from Micheal Ostello. He was more than gracious to me and my wife, answering any questions I had about the truck. He allowed me to take the truck for a few hours up to a Ford dealership so I could pay for my own inspection. When I came back and made a reasonable offer, Micheal and Dan did not hesitate to accept it and start the paperwork process to get me approved for a loan. Before I left, Micheal made sure to fill up the gas tank (about $100 in value) and program a second key fob for me (another $400 in value). I could not ask for better treatment from a dealership, going above and beyond to make sure my needs were met. My favorite part of visiting this dealership is that it is owned and operated by veterans who genuinely care about and give back to the community. Everyone who works here are down-to-earth and more than willing to sit down and just have a normal conversation about anything as opposed to the stereotypical auto salesman who simply wants to buy and sell at a profit. From my experience, this organization is one of the most genuine businesses I have ever had the pleasure to work with, and will most definitely be coming back for any future vehicle needs and recommending them to anyone else.

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

Pat and Will were phenomenal to work with, they were very honest and upfront and helped me with a wonderful car to purchase for my kids first car. Excellent customer service

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

Had a tire damaged by road hazard. They got the tire, scheduled me right sway, mounted and balanced it and gave me a very fair price. This has been our experience ever since we bought our first Grand Cherokee from them

Channing was amazing to work with. He allowed us to test drive a many cars as needed till we found the right one. He never gave up and got us in to the perfect truck. Thank you thank you thank you highly recommended coming to serpentini Chevy.