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Used 2020 Jeep Cherokee for Sale in Woodbridge, VA

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Used

2020 Jeep Cherokee Latitude

5,752 mi.
$24,500
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Tysons Chrysler Dodge Jeep RAM
() -
(703) 687-9844
3.3 (251 reviews)
16 mi. from 22192
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Koons Tysons Chrysler Dodge Jeep RAM Review
Koons Tysons Best customer service
by ShanaM from Philadelphia, PA
December 3, 2018
5 5 5 5 5 3.3 (251 reviews)
Working with Jason Gingras at Tysons Chrysler Dodge Jeep Ram was the BEST car experience my husband and I ever had! Not only did Jason make this purchase extremely easy, he worked within our budget, provided us with our options, educated us on the package AND to top it off had the vehicle delivered to us in Pennsylvania! I would recommend this dealership to anyone looking for a new or used car no matter where you live and ask for Jason Gingras. He will take great care of you!
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Used

2020 Jeep Cherokee Limited

35,058 mi.
$24,590
GREAT DEAL $1,793 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
() -
(202) 360-4093
4.2 (5773 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5773 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
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Used

2020 Jeep Cherokee Trailhawk

33,011 mi.
$28,590
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carvana-Touchless Delivery To Your Home
() -
(202) 360-4093
4.2 (5773 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5773 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
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Used

2020 Jeep Cherokee Limited

25,458 mi.
$28,590
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carvana-Touchless Delivery To Your Home
() -
(202) 360-4093
4.2 (5773 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Where Do I Start . . .
by TheMartins1998 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5773 reviews)
Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.
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Jeep Certified

2020 Jeep Cherokee Latitude Plus

9,471 mi.
$24,000
GREAT DEAL $1,195 Under
HOT CAR
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lindsay Chrysler Dodge Jeep Ram
() -
(888) 355-7119
4 (168 reviews)
10 mi. from 22192
Authorized Jeep Dealer
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Lindsay Chrysler Dodge Jeep Ram Review
Bought my First Jeep
by NewJeepFan from Manassas, VA
November 5, 2018
5 5 5 5 5 4 (168 reviews)
I went in just to look for a car, i had no intention of buying at that time. But something told me to go look. I wasn't disappointed. Terry was very knowledgeable about Jeeps and helped me reach a decision that day. I had never bought a car before. I'm very happy to say that you all were the first dealer that I bought my car from. I'm so happy with my Wrangler. My father plans to come to you guys to buy his Jeep Unlimited! The customer service was amazing! I was expecting an outrageous payment plan, with little to no maintenance packages, but everything was within my price range and I left within a few hours with a a brand new car. Thank you so much Terry!
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Used

2020 Jeep Cherokee Latitude Plus

20,703 mi.
$22,995
GOOD DEAL $152 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Kia
() -
(703) 436-2991
3.5 (178 reviews)
2 mi. from 22192
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Koons Kia Review
WOW price? Read the fine print
by Jd&Bd from Stafford, va
November 6, 2018
4 4 4 4 4 3.5 (178 reviews)
WOW price includes all possible rebates and cash back offers. After you get over the fact that you don't qualify for those deals, the staff will negotiate and you can get it fairly close to WOW price. This took some time but the staff worked with me and allowed my wife and I to decide on which vehicle was right for us. Ramon was very helpful and had vehicles ready too test drive before we arrived. Overall employees were helpful and friendly.
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Used

2020 Jeep Cherokee Latitude Plus

23,872 mi.
$24,400
GOOD DEAL
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lucky Line Motors
() -
(540) 412-3621
3.8 (81 reviews)
29 mi. from 22192
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Lucky Line Motors Review
F 350
by Keith from King George, VA
December 3, 2018
5 5 5 5 5 3.8 (81 reviews)
Came in to pick up a truck to haul my boat. the vehicle, price and service were excellent. i was in and out. Highly recommend!
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Used

2020 Jeep Cherokee Limited

50,814 mi.
$21,795
FAIR PRICE
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Insider's Auto Sales
() -
(703) 498-2196
4.4 (31 reviews)
10 mi. from 22192
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Insider's Auto Sales Review
Great service and auto!
by S C Scott from Germantown MD
November 6, 2018
5 5 5 5 5 4.4 (31 reviews)
I am going to buy again from them next year, when I am ready for my next car purchase. Staff was personable, professional and not pressure! Great SUV and great service! Thank you so much for my 2014 Honda CRV!
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Used

2020 Jeep Cherokee Limited

32,194 mi.
$25,999
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 618-5427
3.6 (4574 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.6 (4574 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
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Used

2020 Jeep Cherokee Limited

5,687 mi.
$26,990
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Brown
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
() -
(202) 360-4093
4.2 (5773 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
This will change the way you think about car salesmen!
by Brian Murphy from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5773 reviews)
I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.
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Jeep Certified

2020 Jeep Cherokee Latitude Plus

8,455 mi.
Not Priced
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lindsay Chrysler Dodge Jeep Ram
() -
(888) 355-7119
4 (168 reviews)
10 mi. from 22192
Authorized Jeep Dealer
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Lindsay Chrysler Dodge Jeep Ram Review
Great Service and Jeep!!!
by Heather from Herndon, VA
November 5, 2018
5 5 5 5 5 4 (168 reviews)
I am sad to see so many negative reviews. My experience was nothing but exceptional! I started my process via online and someone called me within hours to talk with me about my choices. From there I set an appointment and was in right away. They were kind, understanding, and just as excited as me for my new purchase! Gina was my sales person and she was intentional about understanding my needs, my wants, and my budget. She worked through Plan A and Plan B and we looked at all options. Once I made a choice on the Jeep Patriot, the finance crew came onto my purchase. The Sales Manager came in and met me, the Manager of the location came in and offered me some food as it was lunch time, and my finance person came in a few times to tell me she was happy with the deal, but knew I could get better and wanted a few more minutes to get something a little better for me. She was not wrong, she was able to get my payment lower, add in extended warranty, and was so excited for me as well. When I got outside to "Delivery Lane" Gina was outside with me taking selfies, took a picture of me with my new car and helped me program all the wireless functions. She made sure I knew every feature and button in my car before I left the lot! All of this to say that each person in my experience was TOP NOTCH, and each person was professional, caring, and wanted to see my goal of a new car happen in a way that worked for me. I would suggest giving them a try and ask for Gina! She was awesome!!! Good luck for those out there shopping for a new Jeep! I know I am in love my new Jeep!
Jeep Certified

2020 Jeep Cherokee

3,989 mi.
$26,742
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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DARCARS Chrysler Dodge Jeep Ram of Marlow Heights
() -
(888) 866-6022
2.6 (130 reviews)
22 mi. from 22192
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DARCARS Chrysler Dodge Jeep Ram of Marlow Heights Review
Steve Kemp is the best dealer to work with!
by cfrancesca from DealerRater.com
November 6, 2018
5 5 5 5 5 2.6 (130 reviews)
I went into Darcars to find a used car. Steve sat with me and my dad and asked what I wanted. He showed us around the lot and took notice into every car I had interest in. I ended up buying a wonderful used 2016 Honda civic. I got a great deal on it - it's my first car! Unfortunately my car broke down a couple weeks after I bought it (minor problem). It was 7 AM and I called Steve as both of my parents were at work and I was freaking out on the side of 95 north! Steve came to my rescue and waited for the tow truck with me for TWO hours. He even called Honda and got me a rental car for the weekend, as I was going on a trip. Steve made the car buying experience easy and he clearly really cares about his customers. He wants the happy and satisfied, and I definitely am!
Jeep Certified

2020 Jeep Cherokee

43,934 mi.
$17,997
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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DARCARS Chrysler Dodge Jeep Ram of New Carrollton
() -
(877) 706-7791
2.6 (23 reviews)
29 mi. from 22192
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DARCARS Chrysler Dodge Jeep Ram of New Carrollton Review
Oil change
by Bowlegs28 from DealerRater.com
December 3, 2018
5 5 5 5 5 2.6 (23 reviews)
I brought my car in for an oil change. I didn???t make an appointment and arrived at about 3:30. My car was quickly taken in and I was out of the dealership within 30-45 minutes. They were very courteous from the time I pulled up until the time I checked out. The waiting area was nice and clean with a TV to watch and free Wi-Fi (a big plus). They have plenty of magazines and coffee to keep you warm while you wait. My experience was great and that???s why I take my car to an authorized dealer for maintenance. Keep up the good work. I especially like to quick service line that allows me to get minor service on my car without having to make an appointment.
We found additional vehicles that are close to your year range.
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Jeep Certified

2019 Jeep Cherokee Limited

16,857 mi.
$26,500
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Farrish Chrysler Dodge Jeep RAM
() -
(888) 265-5286
4 (87 reviews)
12 mi. from 22192
Authorized Jeep Dealer
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Farrish Chrysler Dodge Jeep RAM Review
Great Service, car buying made easy
by Tony.B from Virginia
November 6, 2018
5 5 5 5 5 4 (87 reviews)
Came in to look at a used Landrover LR3. Left with a Landrover LR3. Should I need another vehicle in the future this is definitely one of the first places I'll be going.
2019 Jeep Cherokee Limited Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
5
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
PRICE DROP
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Jeep Certified

2019 Jeep Cherokee Limited

15,013 mi.
$25,000 $1,500 price drop!
GOOD DEAL $821 Under
HOT CAR
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lindsay Chrysler Dodge Jeep Ram
() -
(888) 355-7119
4 (168 reviews)
10 mi. from 22192
Authorized Jeep Dealer
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Lindsay Chrysler Dodge Jeep Ram Review
Bought my First Jeep
by NewJeepFan from Manassas, VA
November 5, 2018
5 5 5 5 5 4 (168 reviews)
I went in just to look for a car, i had no intention of buying at that time. But something told me to go look. I wasn't disappointed. Terry was very knowledgeable about Jeeps and helped me reach a decision that day. I had never bought a car before. I'm very happy to say that you all were the first dealer that I bought my car from. I'm so happy with my Wrangler. My father plans to come to you guys to buy his Jeep Unlimited! The customer service was amazing! I was expecting an outrageous payment plan, with little to no maintenance packages, but everything was within my price range and I left within a few hours with a a brand new car. Thank you so much Terry!
2019 Jeep Cherokee Limited Review
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
5
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
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Used

2018 Jeep Cherokee Limited

16,499 mi.
$22,500
GREAT DEAL $857 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Battlefield Ford of Manassas
() -
(703) 794-4634
4 (125 reviews)
10 mi. from 22192
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Battlefield Ford of Manassas Review
VERY IMPRESSED...Ask for Amy Cooke
by Wizgoober from Gainesville, VA
December 3, 2018
5 5 5 5 5 4 (125 reviews)
Visited Ford's website for a year off and on "building" my dream Explorer Sport. On a whim I searched available inventory and found my exact vehicle at Battlefield. Amy Cooke responded to my email inquiry within an hour and helped me through the entire sales process. She was friendly, patient, knowledgable, and made the whole experience fun. I was dreading the car buying process, but Amy really made me feel like a valued customer! Honestly, if you're in the market for a new Ford call and ask for Amy Cooke - you won't be disappointed !!
2018 Jeep Cherokee Limited Review
So far so good no complaints
by Lenny(9ERFAN) from Reseda,C.A.
April 19, 2019
5
Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car
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Used

2019 Jeep Cherokee Limited

38,521 mi.
$27,225
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
Save
  • Free CARFAX 1-Owner Report
Easterns Automotive Group of Hyattsville- Curbside and Home Delivery Available
() -
(703) 763-0240
4.9 (3187 reviews)
29 mi. from 22192
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Easterns Automotive Group of Hyattsville- Curbside and Home Delivery Available Review
Horrible Dealership!!!
by lhendrick63 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (3187 reviews)
Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!
2019 Jeep Cherokee Limited Review
Only has 200 miles so check with me in a few month
by Johnson J from Auburndale MA
May 8, 2019
5
The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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