White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Most reliable car that I have ever owned
by Jlrussell1982 from Columbus
December 19, 2018
I love my Jeep. It is a perfect fit for me and my family. There are alot of hidden features that I have found since driving it off the lot as well.
We had a great experience with our salesperson, Marty Swank, at Carmax, White Marsh. He was very professional, knowledgeable and not high pressure. We went in for just an appraisal of our car. He ended up changing our mind from a new car to buying a car from Carmax. We bought a 2016 Subaru Forester. It had everything I wanted and more affordable. It also had very low mileage. We are very satisfied with our purchase.
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
Excellent Service and clean and nice dealership and Quality cars and nice sales man and women also A great car #Warranty and Volkswagen has good car ratings
by shellz from Wakarusa, IN
November 16, 2018
I overall like my Jeep Compass. I went from a car to this vehicle. I am a bit disappointed in the layout of storage areas and tightness of cup holders. Only one place to plug in charging devices. I went from 2011 Sonata and feel like I lost some of the space, digital technology was better. I would think that in 2016 I would have better technology.
I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
Everything I’ve needed!
by Lbl1489 from Columbia,Mo
December 18, 2018
This vehicle is something I’ve wanted for quite along time.. it has enough room to haul things, my friends & family can ride comfortably. I wouldn’t only change gas mileage to make it a bit better!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Greg from Hagerstown, Maryland
October 30, 2018
Amazing car very comfortable. Love the leather interior and the color and look of it. SUV has everything I was looking for heated seats sun roof fog lights Bluetooth setup.
They have taken my jeep and performed crucial needed repairs and have cared for it so well that it???s almost like a brand new Jeep and it???s incredible!
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
Great purchase for a first car for my daughter.
by MartyR from College Grove, TN
November 10, 2018
This car meets our requirements and needs for our daughter. Roomy enough for her gear. Just right on the power and speed. Efficient gas mileage. Easy to drive. Minimal blind spots.
This was an easy, straightforward buying experience. Billy Wilson, the Sales Consultant, was low pressure, and handled the negotiation and transaction very well — I recommend him. Dave also made the purchase and finance paperwork painless. Most important, I got a great deal on the car I purchased, and a very fair offer on the trade. Give these guys a try.
A nice car overall. Comfortable on trips.
by MikeB from Spencer, NC
November 3, 2018
This car is an excellent value compared to others the same size and features. Does not have all the fancy gadgets and touchscreens, but those are more things to go wrong. Gas mileage is fair. CVT automatic takes some time to get used to, but likeable.
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
I LOVE my jeep
by JenJen from Depew, NY
January 12, 2019
My jeep is wonderful. It is not a small tiny car but it is not a large SUV either. It is just the right size. Small enough to be easily driven everywhere and big enough to cart all kinds of stuff everywhere. The only thing I dont like is that it is black. When I bought it I did not realize every flaw shows up on a black car. My fault and not the fault of my jeep.
Steve Sherman rocks! I am so glad I chose Heritage Catonsville Subaru and that I pre-selected Steve to be my salesperson. Best car-buying experience of my life.
Very comfortable to drive
by Rich's Compass from Bel Air, Md.
December 22, 2018
I've owned this vehicle since I purchased it new in April 2013 and it has exceeded my expectations. Comfortable to drive, great gas mileage. looks nice inside and out and I have had minimal problems. Highly recommend.
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
by Jeep from California
October 17, 2018
tiene velocidad y fuerza Me parece un veh�culo que cuesta mucho dinero xq no es confortable es sencillo y consume gasolina Y es l dise�o necesita ser remodelado
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
Not a good buy
by Heyjude from Washington DC
October 6, 2018
I had several problems early on with my new Jeep Compass 2016. The reason I’m writing this is because I had, what should have been a minor accident and turned out the car was a total loss. I was bruised several places and very surprised the air bag didn’t go off. I did not feel safe in this car after my accident. Look at consumer reports before you by your next car. Jeeps are not rated well. I recommend buying a car with higher ratings.
The people at National Motors made you feel welcome. Worked with my budget to get me exactly what i wanted! Excellent Service! Ask for Jorge!
One of the most reliable cars I've ever owned
by dliebers from Hoboken, NJ
November 14, 2018
This car met all of my needs, from long road trips to tailgates in the parking lot to regular drives to work. Not only has this car met my needs on a daily basis, but has an added level of reliability during poor weather conditions. Its not too small, but not oversized. Can easily be parked in any urban/suburban area.
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
Very comfortable and serves my needs
by Gramma Dottie from Delaware OH
December 22, 2018
The vehicle is very comfortable and has what we were looking for at an affordable price. It’s “cool” looking also for a gramma! Working with Kurt. Great experience.
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Nice looking. I regularly receive compliments.
by Loves the Compass Jeep from Rowlett, TX
January 2, 2019
The Jeep Compass is a nice looking vehicle. It is a Smooth ride with Comfortable seating. It has a Wisely planned interior. The Perfect size for single or small family. Great mileage.
Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all
Easy to drive !
by Cole from Fullerton, CA
October 7, 2018
I think the Jeep Compass is a great buy. Perfect size for a small SUV and overall great style. It picks up fast and drives and handles well. Nice interior and for the price is unbeatable.
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