Used 2020 Jeep Grand Cherokee for Sale in Mesa, AZ

Bar none-the best car buying experience I???ve ever had. I???ve been burned by the process in the past and, naturally, I have my ???shields up??? when entering a dealership. Those shields lasted about 10 seconds. I was greeted with genuine smiles and handshakes and Jeremy had prepared his best team in anticipation of my arrival: Andrew & Drew. Rapport was established immediately, never forced. Jeremy was organized, efficient, and completely transparent; asking for my input on every detail to my specifications: price range, desired monthly payments, warranties, etc. Within minutes, he pulled up the make and models I was looking for, trade in value for my current vehicle, and my credit report. Andrew Caron took me to the lot where he answered any and all questions I had about several cars of interest. I felt like a kid in a toy store; encouraged to take as much time as I needed to look at, ask about, and drive anything I wanted. Andrew established his credibility right away. A credit to customer service and person to person customer relations, I felt like I was chatting with an old buddy who, as an added bonus, was also a virtual Rolodex of car/industry related information. Andrew was funny, helpful, endearing and- above all- patient. Never once did I feel the slightest pressure or push to make a decision or move towards something that just wasn???t right for me. I test drove two vehicles and that???s all it took. Before I knew it, I was back in Jeremy???s office where he had gotten me monthly payments, exceptionally lower than I???d expected, as well as a low-interest rate. I even asked if he could go lower and, you know what? He made it work. From sit down to drive off, I was there for about 2&1/2 ??? 3 hours; couldn???t believe how quickly everything was handled. Drew Luis handled my paperwork and walked me through every step with ease. Overall, I could not be happier. I will continue to do my business with Courtesy Volvo and will recommend them to anyone without hesitation. Remember the names: Jeremy Sarnataro, Andrew Caron, Drew Luis. I have never had a more pleasant and, dare I say, fun experience buying a car as I did with these gentlemen at Courtesy Volvo of Scottsdale.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

A BIG shoutout to Jerry Alvarez! Jerry was well willing to work with my budget. The pricing was extremely competitive & they were very flexible. The whole team, including the (Finance) department at Chrysler Jeep Dodge Kia, made the experience pleasant & quick. I definitely recommend them for your Jeep purchase. ��. BTW: Love the Velvet Red Pearl-Coat Exterior Paint!! ����

Was my first time to this dealer and the staff was very friendly and helpful. Hope to buy a car from them soon.

My wife and I had a great experience at this dealership. The process of buying her 2019 Cherokee was simple. We worked with Traivon and could not have asked for a better salesman. If we are ever in the market for another vehicle, we will be returning to this dealership!

Let me start out by saying my family and I have not purchased a brand new vehicle from a dealership since 2002. However my parents car was getting very old (1998 Honda Accord) and unsafe to drive so we looked into a Toyota as they are one of the most (if not most) reliable and dependable brands among car manufacturers. My father wanted a Corolla so I started doing my research on pricing and submitted my offer to 6-8 dealerships in the valley. I got many calls from different salesman, some were rude and aggressive, others offered me terrible pricing on the vehicle which I knew was overpriced. That was until Ron Munday had contacted me that same day, he was not the first salesman I spoke with over the phone however he was the only salesman that left a great impression (calm and patient) on me that day. He claimed Big Two Toyota would beat anyone's pricing as long as I brought him a certified quote from a competing dealership. I took up his offer and drove to the dealership to very next day to negotiate further on pricing and he did not lie at all when he said he could beat any competitors' pricing. I did not the purchase the vehicle that same day as my father wanted it to discuss pricing with my mother however the very next morning I had contacted competing dealerships to ensure my pricing was the lowest and indeed no one in the valley wanted to sell me a brand new 2017 Corolla SE for what Big Two Toyota was selling it to me for. Knowing that, I closed the deal with Mr. Munday that same morning (8/12/2017) and I can honestly say even though it is my first time purchasing a car through a dealership, I can speak volumes of how professional Ron Munday and Big Two treated my family and I. We felt welcomed and apart of the family the second we stepped foot into the dealership. Honestly, even if other dealerships were quoting a cheaper price I would have gladly given the sale to Mr. Munday for his professionalism and enthusiasm throughout the entire process and having to put up with me. He even gone as far as feeding my whole family to lunch while our new car was getting washed and ready to drive off the lot. Overall I am 110% satisfied and would recommend ANYONE to shop at Big Two Toyota as they demonstrate and deliver an excellent car buying experience. I can say I am a life-long customer at Big Two Toyota and our next future purchase will definitely be through this dealership again. Ask for Ron Munday, you will not be disappointed!

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

When beginning my car buying process, I was dealing with a salesman named Chris, who turned out to be extremely unprofessional and rude. He hung up on me when I told him that I would not be financing through the dealership. But once I arrived I met Dennis, another salesman, who was EXTREMELY PROFESSIONAL AND HELPFUL. If it wasn't for him, I would not have given the dealership another thought, and would have taken my business elsewhere. Dennis was great and straightforward. Then once I picked a car and began signing all the paperwork with Rick, the finance guy, I was even more impressed. He was very personable and professional. I will be driving back to the dealership (from California to Arizona....5 1/2hrs) when I purchase my next Jeep!

I had the unique opportunity to lease a new Pacifica two weeks ago. My wife has been wanting it for quite a while but we were still stuck in another lease for another 3 months. She absolutely hates negotiating, especially for cars. This is where Ronald comes in. I met him on a Wednesday and told him that I wanted to work a deal and get a final number to tell my wife, so she could give her approval and then just come down and test drive it. I got a lot of information from him on Wednesday and on Friday, I was back in the morning with our leased GMC Acadia, to hopefully get the numbers where we needed them to be. The discussions went through lunch time, since it was a unique deal, with us still having 3 months on a lease and a special they were running. Since it was lunch time, Ron split his lunch with me without even asking. He listened to each and every concern, question and request. Then he put my mind and my wife's mind at ease. We were able to get to a number for a lease for the exact model we wanted as well. It was a little time consuming, but what car buying experience isn't? I still needed my wife to come down and drive it for final approval, but I had to leave for 2 hours and come back due to a work related issue. They held the vehicle and the deal in place. My wife came with our kids and drove it with Ronald. She told me that he was very kind and considerate. She gave the approval and took the kids home. The financing part was the fastest I have ever done. At the end, I still needed to drop off my wife's Acadia to the GMC dealership. Ronald was there again. He followed me in our new Acadia to the dealership and waited 20 minutes for me to finish the paperwork and then we drove back to Airpark. It was a terrific experience and I would highly recommend not only the dealership, but Ronald in particular.

While trying to make the right choice in buying a car for my daughter the people at Scottsdale BMW were very attentive and helpful with their information allowing me to make the right decision.

I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willing to help. I will never buy any vehicle from another salesperson... Brian Kelsven, was extremely well knowledgeable of all the electronics, all kinds of "bells and whistles", and did a phenomenal delivery of the truck to me. My Entire Experience was Awesome!!!, From my salesman "Sam DelBrocco" to the sales manager Rick Lipowski, to my Finance Officer "Steven" to Brian Kelsven - who explained me all the functions of the truck, to Pam the receptionist, all the way to the Owner - Don Luke -, whom I met in person and we chat for a while.... They all were an amazing team... Congrats to them.. Thank you all, _Milty M

We traded our 2015 GMC Sierra 2500 HD SLT in for a 2018 Dodge Charger 392 Hemi Scat Pack. This vehicle will rock your world and then some!! I highly recommend William (Bill Marority) as the one and only guy to buy a car from! Dedicated, Good Listener, Hard working and Honest. Chuck the Sales Concierge is also a great guy! Greg & Trudy

Excellent customer service from tony😎👍..no pressure sales and knowledgeable. Tony made sure I had minimal exposure to the heat and was very kind Thanks!!!

I had the most amazing experience at Bill Luke from start to finish! I came to this dealership for a specific car on their lot and I was taken straight to it in a golf cart. The salesman Jerry Adair was super fun and helpful. He made me feel like I was the only person there, giving me undoubtedly the best one on one treatment that I have ever received at any dealership before. The process was smooth and seamless. The price that was advertised was the price of the vehicle, no gimmicks, no "special offers" that few can qualify for, just plain - easy - honest pricing. Next my finance specialist Tyler was fantastic!!! He listened to what I wanted and what I didn't want. He never made me feel pressured to purchase anything extra, which was a new and refreshing experience that I have never had with a finance clerk. Thank you Tyler :-) My car wasn't ready that day so the following day Jerry texted me several times throughout the process to inform me of the progress. When I arrived at the dealership Jerry had my car BEAUTIFUL & Ready to go. Jerry and Billy Geffre the delivery coordinator were there waiting for me. Billy was so calm and patient while he informed me of every option and exactly how to use it. They made me feel like a rockstar! Thank you again to Jerry, Tyler, and Billy!!!!

In the couple years I've owned my Dodge Charger, I've had it serviced at two different dealers., AutoNation Dodge and the Hyundai dealer where I bought it as a used car. Having to get some recall work done on it required that I take it to the Dodge dealer instead of the Hyundai dealer. It was also due for some scheduled maintenance, which I decided to have taken care of. When the service rep., Jake T. drew up the service order, I knew that there were some items on it that I had taken care of at the other dealer. I just wasn't sure which ones they were. Jake was kind enough to call the other dealer's service department and update the record, saving me almost $800 in redundant services. Thanks Jake!

I have contacted the dealer to obtain more information about the car since I live over 1200 miles away. They were very responsive and quickly answered all of my questions. I would work with them again and highly recommend the dealership.

Mahalo, Mahalo, Mahalo Amy Lorraine and everyone else involved in helping us with a beautiful GMC Acadia Denali! I have to say that this location was our first choice for a few weeks. A few months ago I had accidentally filled out one of those apps to do a comparison from Hawaii dealerships and Arizona dealership pricing I hit the submit button and biggest mistake ever.... My phone started blowing up with texts/voicemessages and emails, some even tried calling my number with a different area code number it was beyond irritation and then one day I saw a email from this business manager her name was Natalia Likhatcheva and her email just stood out from everyone else's, wasn't there to put pressure or sell me anything, it was just simple email letting me know when I'm ready she'll be there to help in whatever my needs we're at that time. Today, we decided to go car shopping and our first stop was here to see if Natalia was there but, ended up meeting Ms. Amy! She's a very young, vibrant, lots of energy, super nice, funny, and awesome! We were first looking at the Yukons but, gosh those were too expensive and too big but, super nice car! We ended up getting a fully loaded GMC Denali SUV and for a good price, of course I would of liked it lower but, that's ok!! Asking for more than what I wanted it's super nice! We love it and like I mentioned before everyone that we met there are fabulous and I'm so happy it all just started from an email and glad we took the drive to Peoria and met Amy/everyone else. Mahalo for making our day trip fun, exciting, happy, and exhausting... You guys sooo great and to the peeps that cleaned up the car, washed it, and even dressed the tires for me to take the car home Much Aloha to all your hard work and filling up my gas tank, you guys rock!!! Can't wait to continue to work with you all in the future