Used Jeep Grand Cherokee for sale in Hilliard, OH

By far best dealer experience I've ever had with car dealership. Never pushy and was as friendly as you could ever ask for. Two thumbs up!!!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

With virtually no new cars on dealer lots we had to order our new HR-V with the dealer. They kept us up-to-date with the process: when it was scheduled to go on the assembly line, when it was finished, when it was in transport, and what day it would arrive.

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

GREAT SERVICE AND JOSE IS TOP KNOTCH SALESMAN VERY UPFRONT Honest and works very hard to meet the customers needs !! Thank you Jose for Quality customer service!! We will defiantly recommend others !! And return ourselves if ever in need of a car !!

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

I already owned this vehicle when I took it in for service. But. I love the vehicle. I haven't had any major problems with my Jeep Summit

I was helped out by Missy and she was super friendly and professional. I was set up with a car in my price range in no time at all. She took a wonderful picture of my mother and I in front of my new car with a huge bow on it. I would definitely come back for my next purchase!

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

I bought my 2011 Overland used in 2018 with 136K. I've owned a '90 Comanche, 92 Cherokee, and 98 Grand Cherokee along with several other vehicles since the 80s. The only 'regret' is that my Jeep has the V6, not the V8. My next Jeep will have a V8, though I doubt I will upgrade to the Trackhawk, maybe an SRT. I did have to replace the oil cooler housing as it cracked and started leaking antifreeze, and the oil pressure sensor failed twice. I have almost 200K on it now. I've taken a few ~4500 mile road trips and at speeds up to 110mph, mileage averaged 22 mpg on each of those road trips. I get about 14 on average due to driving in town with a lead foot. I don't baby any vehicle I own when it comes to getting from point A to point B. Light turns green, I go. I've already been scanning traffic, so I don't have to scan AFTER the light turns green as many drivers evidently do, I'm already situationally aware. Translation: jack rabbit starts are the norm, not the exception. I was a bit wary of the 3.6l, having owned 4.0l Jeeps up until this one. I 'wasted' money on an extended warranty as I wasn't sure how well this Jeep would hold up, what with the quadra-lift and all the other bells and whistles, especially with 136K already on it.

I had a wonderful experience with the purchase of my 2017 Mazda CX-5. My gratitude with the Sales Associate Louis for the two days I worked with him were his off days and I couldn't thank him enough. Following up with Tony & Jeff from Finance made it very comfortable as it seemed I was purchasing a vehicle and they were not selling me a vehicle. Overall I highly recommend this dealership to anyone on their next vehicle purchase. Roger L.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

I got my Jeep with 140K miles on it , the Motor was Rebuilt at 110K miles , lately , I have to put it in Neutral when coming to a Stop Light and it shook violently ,,, what does this mean ?? / Transmission ?

I brought my vehicle in for service. Joe the service manager was very responsive, kind and great to work with. As I was waiting overnight for parts I decided I didn't want to put the money into it. I began shopping their cars online. I found a 2013 Chevy Equinox. I sent a message to see if it was still available and immediately received a phone call. The communication was top notch. Dino walked me completely through the process, making it a seamless, smoothe transition. Every person that worked there greeted me in passing. Not only was it a friendly experience but it was super easy. The finance guy worked with me making it a fair transaction for both of us. I'm sorry I don't remember his name but he was really great to work with. So many people congratulated me but more importantly thanked me for my business. If I'm still in the area I will definitely visit Bob Caldwell for future service and purchases! This is coming from someone who hates buying cars because it always seems shady, like you're being taken advantage of. This was the best car buying experience I've had in my 40 years of buying cars!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Bought a Kia Soul in there, the seller was pretty friendly, the car was in good shape and value. Nice experience overall. I will recommend this seller.

Metro Ford in Miami has great service advisors, Service Department was outstanding with my vehicle especially Josh great service. I would definitely come back. Thank you Metro Ford

Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

I got preapproved foubs the vehicle I wanted online and had it shipped to the Morse Road location. I have had absolutely no priblem qith my car since I bought it last year. It was clean inside and out and the service was awesome. When i go to buy another vehicle I will return. I will recommend them also. GREAR JOB!!!

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Robert is wonderful salesman. He was patient and listened to our needs. He put us in the car that was perfect for our needs. I could not have asked for a better experience

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

Great service advisors and plenty of space to work while waiting for repairs to be completed. Never a concern about overcharging. Have been there before and they spent 2 hrs diagnosing but no charge.

We are thrilled to be driving our brand new Jeep Grand Cherokee. It has all of the amenities that we were looking for. It is a perfect combination of safe and comfortable, and fun.

On the evening of Monday, July 18, while driving from Illinois to Rhode Island, my husband and I realized something was wrong with our Chevy Traverse.   We made it to our hotel safely but were concerned about continuing our trip.  The following morning, we called Dave Gill Chevy and spoke with the service consultant, Jim Shriver.  Based on our description of the problem, Mr. Shriver assured us the car would be safe to drive to your dealership and provided us with directions.  Upon arrival, he advised he would do his best to work us in.  We knew he was busy which is why we were so surprised when we returned to the service department after our lunch and learned that our car was ready and we could continue our journey.    Having car trouble is never pleasant.  Having car trouble when you are far from home and do not know anyone local is very stressful.  Mr. Shriver’s professionalism, service and kindness made a difficult situation easy to manage.  He even asked us to let him know when we arrived home safely.    Dave Gill Chevy is fortunate to have an employee who provides such excellent service.  

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

The people are very friendly they let us know exactly what they did and they call and let us know exactly how much it's going to cost us and what are warranty covers and what it doesn't

This vehicle met all of my needs. Excellent handling in the snow with the Snow setting. It’s a great car to drive in the summer as well. Dual sunroof and cooled seats.

Bought a used Camaro, the car was as advertised, and my sales person Cristiano Dos Santos was helpful and courteous. The drivers who brought me the car were careful and friendly.

The turning radius is the best for the size of this suv. The brakes are quick to respond. The 4x4 is a must. The only downside is that they aren't all standard with a trailer hitch. Love the sunroof, the all leather interior.

Tony and was quick and awesome! Bobby and I had a great time with paperwork, weird huh?! And Tom was great being that he understands my genius. I love this place!

I love my jeep! I have reached the 110k mark and there have been no issues with my jeep. I ensure to do the regular maintenance and keep it running like new. There's a reason why the resale value on jeeps is high :) The interior is comfortable and gives you a feeling of luxury without the crazy high price tag. Honestly the only downside to having a jeep is the mpg, but that is what you get with a jeep:)

Tristan is the best! She takes such good care of us and our vehicles. Thank you and the staff!

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.