Last week I called and talk to a girl named Bianca she was so nice, and friendly to me I wanted to bring my car in for a oil change that day at 3:30 after i got out of work well everything was booked for that day so Bianca told me if I could be there for 3:30 then she would squeeze me in for that day. she was so helpful, and accommodating that this made my night even better.
thank you Bianca for helping me .
Really nice car compared to comparable foreign SUV
by mzatezalo73 from San Diego
December 9, 2018
Grand Cherokee’s are classic SUVs with comfort and luxury. The options these cars have are endless. Expect to be comfortable driving this car. They look great too.
I've been driving Chargers/300s since 2005. For 7 years I've wanted a 300 AWD and found it here. Knew what I wanted and walked in. The sales rep, Derreck, was helpful, low pressure and most of all, attentive to my concerns, requests and most importantly, my timeline and availability. Having a sales rep who respects your time and choices on where to shop cannot be understated. Bald Hill won me over to Chrysler/Dodge in 2005 and won me over again in 2018. Over the years, this dealership has never disappointed. As for financing, they found an incredibly good rate by shopping local banks!
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
Spent a Sunday getting my new truck. Very happy with the truck. Everyone was very helpful and it was very low pressure. as it was a sunday it was busy and some of the financial providers were not available, but we made it work
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
I purchased my 2014 Town & Country new from Bald Hill Dodge. I get all my oil changes there and love the packages that they offer. The service is fast but even if it wasn't, the facilities offer comfy furniture, coffee, snacks, tv, newspaper, a clean bathroom etc. I enjoy having the time to sit and relax. The staff is very professional and friendly. At my last oil change, I was advised that my front brake pads were starting to wear and would probably need service in the near future. Several months later, I needed to have my car inspected and decided to schedule the brake pads for both axles at that time. When I was approaching my service date, I was given an adviser. Patricia texted me to let me know that I could contact her via phone or text for the duration of my service. I contacted her to explain about the brakes. She was very helpful. She told me to let them inspect the brakes first before scheduling the brake pad replacement. It was great advice. She contacted me later to advise of that my front pads passed inspection but were a little over 3mm and my back pads were over 4mm. After discussing with her, I decided to change the front rotors and pads as we will be going into winter soon. She assured me that I could wait until after the holidays to address my back brakes. I told her that I saw an online coupon for brake pad replacement. This wasn't exactly my scenario since it was a price for brake pad replacement not a coupon for money off. She told me that they would give me a $50 discount and she had already printed out the coupon for me. I can't say enough about how much I appreciated her constant contact and updates to me. I have always felt that I am a valued customer every time I call or walk through the door at Bald Hill Dodge.
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
I found the staff to be professional, well organized and courteous. I came in from out of state to test drive a vehicle. It was ready and available when I arrived as was Louie Ruggieri who was waiting for me prepared to start the buying process. The entire team was accommodating and I was able to complete the purchase and drive away with the vehicle on a Sunday. Very good experience.
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
Great time in dealership. Very pleasant people. Huge inventory. Was surprised that I was able to take truck home that day! Clean facility and a great location
by ShanePenn from Perkasie, PA
January 10, 2019
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
I am very disappointed with this location because online and on the entenace door it clearly states that they are open until 5pm. So, I left work early to get an oil change and arrived at 4:39 pm, I was told by the gentleman that they are cleaning up to go home! And that they start cleaning up at 4:30pm and can't change my oil. If your not open until 5pm why advertise that you are? And I came in 9 mins "too late". It would've been nice if he had some common courtesy and serviced my car since there were no cars being worked on. Honestly, worst experienece.
Love my Jeep
by Travey from Shinnston, WV
January 4, 2019
I love my 2018 Jeep! Its loaded with all the bells ans whistles! I love the heated seats and steering wheel! It has tons of room! Fits our needs perfectly!
Everyone who helped me today was fabulous! I walked in with many questions running around in my head, and no expectations, then walked out with a GREAT trade in value and a brand new vehicle! The sales reps were phenomenal! And guided me through the whole process. For the small amour I had to finance, I feel I got a good deal and again, the finance manager stepped me through all of that. I left confident I had made the right decisions for ME.
Thank you Bald Hill!!!
Beast of a car
by Alinaredsox1 from Norwalk ct
December 17, 2018
Great car. Sturdy and luxurious . I love it. So nice very easy to drive I would never go back to driving a sedan. Soundsystem is wonderful
I recently purchased 2 cars, one new and one used from Joe Grant at Bald Hill Dodge. He was able to assist with a trade in and a multi car purchase with ease. I would highly recommend working with Joe!
Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
Best Buy I’ve got
by Sean from Syracuse
January 12, 2019
Roomy and many options. Good power for a six cylinder. Great sound system and I like the styling. Not bad on gas considering it is large SUV.
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
Stylish and functional
by Vette2015 from Naperville, IL
December 20, 2018
I absolutely love my Jeep! It is beyond luxurious and very reliable. It is very comfortable for long trips and has plenty of leg room. The sound system is amazing too!
Best dealership I've ever dealt with. The place is clean, clean, clean! TV, magazines, coffee, snacks. If you have to wait at all, it's of a very short duration. They know their stuff and treat you well.
I got the new guy,John Alexander.He was calm ,cool, and collected.I had a small issue with a wheel sensor and the guys "in the back" could not be more attentive.Really a great group of people down there.
No problems what so ever!
by JeepMAX from Calgary, AB
December 20, 2018
smooth ride, Air ride is perfect for towing and helps keep control also. Great fuel economy. No problems like other owners. I have had the check engine light come on, only when I use some def that has been sitting on the shelf or Diesel from a non major brand. Otherwise so reliable. 60000 miles and only had to change tires and the headlight bulbs.
Warranty service performed quickly, great service personnel. Arrived without appt,bcar taken right in, provided shuttle service to work, car ready as promised, repair completed. Good follow up
love my jeep
by jeep lover from idaho
December 30, 2018
Love my jeep, great mileage, lots of cargo space and comfy unless we go on a long trip but we purchased a couple of memory foam cushions and alleviated that.
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