Used 2021 Jeep Renegade Trailhawk for sale near me

Service Technician greeted me with enthusiasm. Explained the timing and kept me informed. Service was as expected. Checklist was reviewed. I would recommend this dealer for service!

ISSUE WITH SUNROOF CLOSING, NEW ONE PUT IN SAME PROBLEM. IN COLD WEATHER SEVERAL DOORS WOULD NOT LOCK AT ALL. AT FIRST I THOUGHT THEY WERE FROZEN THE DEALERSHIP IS STILL NOT SURE WHY THIS HAPPENED. I WAS UNABLE TO DRIVE IT WHEN THIS OCCURRED. JUST HAD THE IGNITION REPLACED - CAR WOULD NOT SHUT OFF. I REALLY LOVED THIS CAR THE SUNROOF IS HUGE, MY FIRST NEW CAR, IT IS A LITTLE SMALL IN THE BACK SEAT FOR PASSENGERS BUT NICE, I LOVE HAVING A HATCH AND NO TRUNK TO MOVE THINGS IF I WANT. I HAVE ALWAYS WANTED A JEEP AND I ABSOLUTELY LOVE THE 4 WHEEL DRIVE AND OPEN FEEL OF THIS CAR. IT DOES VERY WELL ON THE HIGHWAY. THE REAL ISSUE I AM HAVING IS WITH CASTLE JEEP/ RAM IN NAPERVILLE,ILLINOIS COVRING THESE ISSUES WITH MY 100,000 MI WARRANTY.

In these modern days of divisiveness, it’s hard to believe that a dealership with such poor loyalties would go above and beyond for a person that most would consider being the enemy. Dennis Freeman and Mike Santos made my family's 11 purchase a no-brainer. I was getting ready to take my 4-hour drive round trip to pick up a new truck for a family member. Until Mike called me and offered to deliver the truck on his day off. This type of customer service that keeps me doing business with a dealership full of Red Sox fans. They might give me a hard time for my amazing Yankees hat but it’s ok because this is what family does. I do not feel like a customer when I call or go into First Chrysler Dodge Jeep Ram, I feel like family. Thank you for making my family part of The First family.

I have a 2021 Jeep renegade that I bought in November 2023 for $24,000 and change. It had 4400 miles on it. Of course, at first, I loved it. The auto four-wheel-drive, the big screen navigation /stereo system. the fact that the back seats lay down. If you take the headrests off, they lay flat. Then I drove it for awhile and here is the lists of ‘add ons’ it should have. 1)The door pockets up front are just to small. 2) The center arm rest console could be bigger. 3) The dash is too deep. Jeeps dash should be shorter, like a truck. 4) The seats should have seat warmers (even my old Nissan Juke had seat warmers) 5) The hatchback has no interior light so in the dark, you need a flashlight to look for things, remove groceries etc. 6) There is space for a spare tire but since this edition came with ‘flat free’ tires (idk the actual name for them) that space could have been made larger for storage. 7) When the back seats are up, the storage behind them is very small and limited. I realize this is a smaller SUV but I expected a larger space back there. 8) I have almost 14,000 Miles on it now as of 7/27/2024. I do feel the transmission either slip or shift sometimes. 9) It took me over a month to learn that if the car is cold, it will not start unless your seat belt is buckled. That’s a fact. 10) It handled the very very well in the devastating ice storm that payed a 1/2 inch layer all over the Pacific Northwest last winter. That auto 4 wheel drive truly works! 11) I had to buy seat belt extensions for the back seats as It was difficult to engage the seat belts into the locking belt.. It sits deep into the seat and I have grandchildren who like to lock thier own belts in. They can be found for sale at most Auto Stores for around $20 each. I recommend you get them. That’s about it. Overall, I love my Jeep Renegade. I think the price is very high considering the items missing but overall, I am going this will last me a good 10-20 yrs…

Very kind People and quick responde by their behalf. I will recomended to buy from them.

The three years I had this car, I didn’t run into any major issues. The Uconnect radio that Chrysler uses could be better but other than that it was a C great suv to me!

Neil Hinz was awesome to work with. Was very detail about the car and very thing that it does. Didn't feel pressured. He was very kind thank you again

I’ve bought 3 renegades,2019,2020 and currently have 2021, 70k miles on all 3 before trading in for another and never had any problems. Didn’t need to do brakes or tires at 70k! Very reliable . Love it!

I had a difficult time deciding on the model of Toyota to buy, being a long time Tacoma owner moving to a car. Ali Kalami had endless patience with me and after I settled on a RAV4, he spent a very long time showing me and helping me with all the features it has. I was given a great trade in price for my Tacoma. My experience with all the employees I had contact with during the purchasing process were great! They were friendly, helpful, and wanting to accommodate me. I encourage anyone looking for a new Toyota to go to Handy's Toyota. You won't be disappointed (my husband has had a number of Tundras, purchasing them from Handy's too and recommends their service department highly as well.

I have had my Renegade for a year now and have had no problems, I knew when I bought it that it is no muscle car but I don't mind. I love the outward visibility and the ease of parking. I haven't taken it off road and don't for sure know if I will but it has handled snow fairly well.

Best buying experience of my life! Extremely transparent the whole way through. It was also the quickest I’ve ever been able to buy a car. Everyone was so nice! I cannot recommend them enough. If you need to buy a car this is the place to go!

Awesome dealership helped me out when I needed it the most especially Ragheed Mecherfieh even tho I came in last minute he still went above and beyond to make sure I got what I was looking for highly recommend going to him for any cars

Matt and the team at mercedes benz of denver were amazing. They want above and beyond to get us to to the vehicle. I know I will be going there again.

They have the most excellent customer service. Glenn went out of his way to accommodate me and make sure I had my car as soon as possible and then called a few days later to see how things were. Lori was outstanding in finding a loan company for me and was very friendly. I will not shop anywhere else.

Nice people very accommodating. Love the Hawaiian shirts. I highly recommend doing business with them.

Great customer service and people, really easy process from start to finish. I would definitely recommend to anyone looking to buy a car, hands down the best experience I have had!

Can’t say enough about the service I received on our vehicle. Tim went way out of his way to get our vehicle fixed. Parts were on back order, but he was able to find the parts, and repaired it. We were leaving to go on vacation. Thanks Tim, and your service department.

Service was exceptional! Salesman, Reggie had personality and respect throughout the complete process. I would definitely refer customers to Reggie. My overall buying experience was awesome.

It was a pleasure working with Hunter at Payless Car Sales to procure my vehicle. He provided fast efficient service and was able to answer my questions regarding the vehicle. There were no sales pressure tactics applied that one may experience at typical dealerships, which made for a comfortable purchase experience.

Bobby Leichter identified the problem and got it fixed in a timely manner. Very professional and knowledgeable. He did a great job of repair and customer service.

I took my Pacifica van in for a scheduled service appointment. They got me in right away. The job was scheduled to take two hours and sure enough I was updated at the two hour mark that they were just about done. They needed a few more minutes to download an update/ recall for the radio system. I appreciated the Crysler update as my radio would act up and freeze from time to time. The best part was that the job cost less than I was quoted by $60. How often does that happen??? My only downside was with the mechanic himself who did not clean up after himself. I had greasy/oily boot prints all over my interior trim pieces. I can't knock the dealership for that. The mechanic just needs to spend a minute to clean up. Lastly, I needed to use the restroom while I was there. The building and the restroom were older, but the restroom was clean and didn't smell. I really appreciated that. All in all it was a great experience.

Process was incredibly simple and Blayne (salesman) and the finance group were awesome. I was coming from out of state and they were able to accommodate me and I drove my truck home within 45 minutes of getting there. I can’t recommend them enough!

Bought two RAMs for my business. Got a fleet discount, signed the lease in one visit, and they even threw in a free set of tires. Saved time and money—can’t beat that.

We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.

Tom A made this car buying experience the best ever. I did not feel pressured to purchase something I was not interested in and I was not upsold. I presented Tom what I was looking for and he delivered. He was very responsive to my purchasing needs and answered my questions to the fullest. No buyer's remorse what soever.