Used Jeep Wrangler Unlimited for Sale in West Springfield, MA

Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sale. I had an issue with my 335i that was never before seen by myself (an automotive broker) or the service department. After changing plugs and coils (by myself and a master mechanic with whom I regularly work), the idle went to 6500 rpm. The team at Gengras methodically hunted down the issue. They kept me updated daily and provided a loaner while my car was being worked on. They were beyond friendly and always answered any questions or concerns I had. They went above and beyond for me and my car going so far as to talk directly to the engineering team at BMW in Germany so they could remote diagnose the issue. When I got my car back all the issues were corrected and it now drives like a new car. I have had hundreds of service appointments over my 30 years of car ownership and this service department is professional, friendly, easy to work with, and goes above and beyond consistently for even the slightest concern. I cannot recommend them any more highly. A huge thank you to my warrior service advisor Joshua M and my technician and miracle worker Alan. You have a customer for life.

This vehicle was upgraded on the performance and the suspension. Runs fast with high stability. Strong engine but gas saver. We use it mainly for shows in our company.

Very good customer service, very good support throughout the process. Shout out to John in sales.... thank you so much for your time and patience!

I had Austin as my salesman he was very kind. I picked the SUV I wanted and a few days later I was driving it home. I would recommend Austin to anyone looking for a car

My Jeep Wrangler Sahara has just as much room as my Jeep Grand Cherokee I previously owned I love my jeep Very dependable vehicle I get a lot of compliments on how good my jeep looks

This Jeep satisfies all my needs and expectations. It will provide many years of reliable service and transportation. I would recommend this Jeep to anyone looking for comfort and to enjoy the complete outdoor experience.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

First new vehicle, always wanted a Jeep. So far it's been awesome, couldn't be happier. I got the options and even the color that I wanted!

Stop by to look at and test out a 2nd car process was quick, simple and no pressure sales either will buy from them when ready!

No problems, coming up on 2 years owning. Fun to drive. Love it in the summer when the top is off, able to enjoy the fresh air, and be outside with the dog.

Speaking as a lady who has been to several auto dealerships over my 29 (lol) years. Never liked needing to purchase a vehicle EVER. My Bolles experience? Totally stress-free. They (actually) listened to me & gave spot-on suggestions - no hype! Extremely friendly-genuine! Not just let's make a deal! Kyle! You are amazing! Took a whole lot of time explaining everything to me and then some! I felt so very comfortable in your hands. I thank you! Ken: the paperwork process was easy. (Of course, you did all the work,though) Wish I had dealt with you all years ago. Brian I thank you for being so gracious & my new JEEP mug. I totally recommend this crew/family to all. BTW I am not always easy to please! See you at 5000 miles. My appreciation!??

This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.

I have been dealing with Bolles Motors since 1987. I have purchased three vehicles -- 1 new and 2 used -- and recently leased a 2018 Grand Cherokee Limited. I have also used Bolles to service all of m Jeep vehicles. I have never been disappointed in my dealings with Bolles. I have dealt with Brian Bolles, Barry Pinto, Ken Keaveny, as well as the service managers. When I come in for service, everything is explained thoroughly and I am given a price estimate if the repair is something that will need to be taken care of at a later date. All of the vehicles I have leased have been in excellent condition and mechanically sound. I have not hesitated to recommend Bolles Motors to others. They are a top notch dealer!

The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.

Picked up a 2016 Jeep compass from Bob yesterday! I have got to say it was such an easy process! Bob is very very knowledgeable, patient, polite and easy going. Any question I had he was able to answer and then some! I also worked with Ken in finance and he had everything so organized and ready to go, just a couple signatures and a great conversation. I felt 0 pressure to make a decision and Bolles was so easy to work with! Will definitely recommend!

Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months

We traveled one hour, from MA to Ellington CT, to go to this dealership again. We just purchased a 2016 Jeep Unlimited this week and LOVE it. We bought a 2014 Jeep 2 dr. 2 1/2 years ago, but even though we loved that car too, we needed 4 doors for our family. We went back there, even if it was a great distance, because of selection, and the team in Ellington is terrific. We experienced wonderful service both times, from selecting a car, until it was delivered. Our salesman Kyle Thibodeau is very knowledgable, polite, and goes out of his way to fill any requests you might have. (even came in on his day off) would highly recommend him to family and friends. We will certainly return there again when we trade this in, in years to come. Worth the trip, to get the service, great selection of cars, competitive prices and very fair when taking in a trade. Mr. Bolles even came over to meet us on delivery day. Our daughter purchased a jeep from them in 2014 as well and she also loves her car.

This car meets all my needs. Very comfortable and a fun ride! I really enjoy the three piece hard top convertible. Very is easy to use.

This is an amazing dealership, with Excellent Customer Service! Disappointed with a dealership in Massachusetts, upon leaving my husband called and spoke with Daniel Magoon. He verified what I was looking for was available, and we were on our way, a bit of a drive but so worth it! Dan had the New 2017 Caravan out front by the door preheated, ready and waiting for us to take a test drive. That is service! He was friendly, kind, and respectful, informative with the options, and never pushy. I've been telling all my friends and family about Dan and this dealership. Dan goes above and beyond to make your purchasing experience a good one. You can call him directly any time. Brian Bolles was working with him as well and he was also kind and personable. They made everything quick and easy, the way vehicle shopping should be.

I decided to trade in my 2013 JKU for a 2018 Unlimited sport JL Iam blown away how much power it has I love all the upgrades Heated seats and heated steering wheel in a sport! I absolutely love mine 🧡❤️ Wouldn’t change it for the world

I picked up my new 2018 Jeep Grand Cherokee yesterday and I couldn't be happier! I had a wonderful experience all around from the second I walked through the door. This is my first time purchasing at Bolles and I will definitely be back. Dan Magoon, our salesman, was great to work with and he was very friendly, professional and informative. The Finance Manager, Ken Keaveny, made the paperwork process extremely easy and made it convenient to come in at a time that worked best for me. I ended the evening with a handshake and a thank-you from Brian Bolles which meant a lot to me that he took the time to personally thank me for my purchase. Very happy customer!

The new JLU’s are completely different from JKU’s. They drive amazing with reduced wind noise and the most comfortable seats ever. I will drive this until the wheels fall off!

Having a general drop off all day appointment, I wasn't concerned when I had not received a call with an update on the service I was seeking by late afternoon, but called to check. I talked to hilary when I called after 4 PM who was honest and up front about being short handed on techs that day and being unsure if the fcm swap and charging system diagnostic I sought would be done. When I stopped by at about 5:30, not only was I told the swap was completed, but the diagnosis was done and the simple repair was being completed. To top it off, the tech who worked on my truck, Dave I think, came over and explained what the problem was when he brought in the paperwork and keys. Above and beyond work by multiple members of of the service department in my opinion.

I would purchase this car in the future. The car was new and very clean. I definitely think this is the coolest car right now. Would definitely consider purchasing it

I dealt with Tyler Durden. Since I live 1700 miles away, I obviously couldn't come into the dealership I found a car I was interested in and requested to be contacted. Within one day, Tyler contacted me and made a YouTube video exclusively for me with the full walk around of the car. He provided me excellent professional service and was not pushy. Would highly recommend

This is by far, hands down, the Best Wrangler Jeep has ever made. I've owned 4 cylinder and 6 cylinder models since 1998. Comfort, check. Styling, check. Performance, check,check! The 4 cylinder turbocharged engine is Wow! Interior features are so nice, 8.4 inch touchscreen is awesome and easy to use. The perimeter keyless entry with push to start, and remote start with heated seats and heated steering wheel turned on automatically when remote started. Side curtain airbags, nice! My only complaint is I wish the drivers seat had more adjustments. I am tall and I feel like it would be good to be able to raise the front edge of the seat on an incline, not just straight up and down. That's it. Everything else is awesome. You will love driving this Jeep.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This vehicle is comfortable, I was looking to downsize and the wrangler met my needs. I'm happy that I chose this type of vehicle. I've always wanted one.

I recently purchased a new 2017 Jeep Wrangler. My salesman was Devin Booth. He is a terrific salesman. He made the whole buying experience easy and stress free. He answered all my questions about the buying and finance process. He is a true asset to your dealership and he will definitely be my salesman again for my next car purchase.

It is in exceptional condition and I feel safe ... it will work great for me and my fur kids. I will love taking top off and take drives in the country

Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for. I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive: After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account. OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill. Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars. O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.

We got a jeep rubicon just for "fun." I debated to trade in or keep my Acadia. I kept it & glad I did. Although I think we will have a lot of fun in the Jeep driving here/there/everywhere... Its not the same as a "normal" vehicle on the highway/interstate.

In for routine service plus a minor repair/part replacement. Great service! They even provide breakfast now! Jason was super helpful and love their shuttle driver too.

I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather