I take my utility sports vehicle to Alpine Buick on a regular basis because of the outstanding service provided by the Quick Oil Lube Department. I also receive the same type of service from the repairs department, if my vehicle requires repair. Great job, technicians!
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Rocio was a huge help in buying my car. She made sure all my questions were answered and worked really hard to get me into the car I wanted. It was a over all great experience and I would recommend Rocio and the whole team at John Elway. Thanks so much!
In the middle of the night, I filled out an application assuming I would not be approved. The next day, Rocio gave me a call and both, my husband and I went in and we were approved and driving away on three hours. What is usually such a painful process was really fun and easy with Rocio! Josh one of the sales managers was fast and worked hard to get us a great deal. Lasly, Eric in finance helped us wrap up gap insurance and an extended warranty! Daryl helped set up my phone, and OnStar! Her customer care and attention to detail was just superb. I've already been to service to have my tires filled and they helped me with some of the other functions I was unsure of. Essentially, from start to finish I had an unsurpassed car buying experience. I've already referred my daughter in, within two weeks of my car buying and she too purchased a car. Words of advice; never ever ever go to CarMax, and be sure to see Rocio and the rest of the team at John Elway as they truly do get car buying done as it should be, and they treat their customers like royalty! I will be a forever customer!
We have been purchasing cars from John Elway Chevrolet for several years. We recently purchased a Tahoe and there were three people that really stood out, Taylor Yates, Daryl Kear, and Joshua Betancourt. Their professionalism and ability to connect with people is unprecedented. They made this experience positive and exceeded our expectations. As a result of Taylor, Daryl, and Joshua we will continue to come back. You are fortunate to have these exceptional employees with unique skills. Thank you for allowing us the opportunity to work with them!
Enjoyed working with Pollard to purchase my new Jeep. Couldn???t be happier with the car. The process was painless. I worked through the internet to find the car and the price. That streamlined it all. Everyone was helpful but not pushy. I???d recommend Pollard to anyone searching for a new car
Every time we went there we felt that Lars was there to help us. He is knowledgeable and was willing to work with us until we fully understood and felt comfortable with our transaction. There was never any pressure or slant towards a specific offer. He continues to help after delivery.
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
I pulled in and was trying to find my coupon on my phone and the lady directing me in got irritated. I'm sorry but if you have a hang over don't take it out on me. Then I showed the coupon for $19.95 for an oil change before repairs started. No mention of my car taking different oil. Don't send me a coupon if it's not applicable. Must just apply to old cars. Service was great and timely but when I went to pay I was charged $45. I told the clerk I had a coupon for $19.95 so she charged me $35 instead. Thanks to Dan I got the $19.95 price. My family has bought several cars from Len Lyall. Three of my son's, myself and a friend we recommended. A total of about nine trucks and cars, most new. I recommend Dan for Sales but I won't be coming back unless I have to. The customer service person cheered up a little when I got back. I'm sorry if you don't like customers, work from home.
I' e had several dealing with Stephen Palko and the Richebach Infinti service department over the last few months. I have to say that the service has been exceptional. Stephen goes above and beyond with me and others I've seen and talked to in the waiting room. He is a true asset to the organization and a good reason to do business with Richenbach Infiniti.
Steven Palko of the Richenbach Infiniti service department is excellent at providing a the best possible service he can. Steven is knowledgeable, experienced and very personable. I have had several experiences at Richenbach service department that have totally exceeded my expectations. Good job Steven!
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