I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
Get over 40 mpg. Low maintenance costs
by Coach from Fernley, nv
November 13, 2018
Great commuting vehicle, as i get up to 46 mpg on trips. Comfortable for the whole family. Low maintenance, well designed, and a pleasure to drive.
We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so caring. Had us fixed immediately. Thank you so much for always providing great service and care.
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
Great customer service, immediate assistance and not a long wait time. I purchased a vehicle here and have been very pleased with my vehicle and service they provide.
Really fuel efficient vehicle and easy maintenance
by MichaelE from San Diego, CA
December 7, 2018
Its pretty good bang for the buck. The only issue that I've had with it is the plastic/rubber caps used to secure panels. I drive the front bumper over a cement block on a parking lot, and as I was leaving the bumper rubbed against the cement block. The ended up popping out the rubber cap/clips and the inner wheel well panels came off, rubbing against my tries and causing smoke. That should be designed a bit more with common parking mishaps in mind.
Southwest Kia in Mesquite has the very nicest, knowledgeable people. I have had many new cars, but the past 3 cars have been Kia's because of their outstanding warranty and the quality of the people that take care of me and my car. I very much appreciate it.
Kia really makes great automobiles!
by Michael Ballard from Surprise, Az
November 18, 2018
I've owned four new Kia's. Everyone of them have been excellent vehicles. Over the years I've owned over 50 new vehicles and Kia has been right at the top of the list for being wonderful automobiles to have owned.
I came into the service department honestly a little shaken up and disappointed of how I had been recently treated at a dealership. I asked to speak to a manager because I was not confident I knew the right questions to ask the service department as I know nothing about vehicles- I was greeted with a smile by someone who genuinely cared about and was proud to give top quality customer service. Craig went above and beyond to assure I was being taken care of properly. He walked me through the entire process of what he was going to do and even went and picked up a part from somewhere himself so that I was not there waiting for it to be delivered. The service team was in and out updating me frequently so I knew what was going on. I was treated with the upmost respect and honesty and I highly recommend this dealership to everyone,
I loved the last one so much I bought another one.
by Charcourtmom from Warr Acres, OK
October 27, 2018
Beautiful outside, surprisingly roomy inside. Rides like a dream. So easy to handle. Overall my dream car. And the great gas mileage doesn't hurt my feelings either.
Heather greeted me with a smile even though i arrived at closing. She took the time to answer my questions and explain everything to me. i left my vehicle in her hands for service as well as inspection. She called promptly the next morning to advise when completed and advised how to proceed. She escorted me to the cashier and made sure my experience was successful. Thank you Heather!!
Definitely the best equipped car I’ve owned
by Dave from Orem, ut
October 21, 2018
I love my new kia. It’s has everything i need and loads of wants. It has the zippy performance and fuel Economy I want. I get compliments from people who ride with me.
For a while I drove cheap 500$ or less cars, and I liked it, but they didn’t feel like my cars. It felt like I was driving someone else’s car. This one, she’s mine.
I just purchased a 2019 Kia Sportage EX from Southwest Kia in Mesquite and had a great experience! I highly recommend Justin Martin my Sales Representative! He was very knowledgeable, and helpful in finding me the car I wanted within my budget. I love my car and I would use them again in the future!
Best dealership I've dealt with
by DiKia from Tanton, MA
October 17, 2018
I love this car. I've always been a Volkswagen person, but the last one I owned had a lot of problems. So I went with a Kia Forte and this is a great car. The service department is also terrific. The car is solid, great on gas, comfortable and easy to handle. Oh, and the Ocean Blue color is awesome!
Live in Louisiana decided to go to Texas to buy a new car. I checked out one dealership before going to Southwest KIA Mesquite and didn't like the salesman attitude. He pretty much was like this the price and there is no negotiation so I left. I went to Southwest KIA as soon as I met Mike I loved his attitude he was attentive, catered to my needs, genuinely cared about me really needing a car. He negotiated the deal knocked the price off about 6,000 with the rebate. I really do appreciate him making this experience great two months later he is still helping me.
Car shut down won't start with no warning T
by Cc from California
August 25, 2018
Very stress full when you get up to start car will not start. I have to go to work to pay car note. I don't have time to sit and wait. I need a loaner car I prefer the Free pic up to go more miles this has happened twice. I really want to know why my 2016 kia brand new car is a headache that why I bought a new car to Eliminate headache
My mother and I walked in expecting to argue and negotiate hard for an upside down trade. Never in our wildest dreams that we would walk out with a brand new car and negative equity. Southwest Kia of Mesquite will forever be the best dealership to get a car. We highly recommend this dealership and the dealer Justin Martin and others; who went above and beyond to help us and our problematic situation.
Average at best
by MJMSR from Indiana
January 9, 2019
Very roomy for the size, but sits too low to the ground. Everything is plastic. It's definitely a 4 cylinder and acceleration is fair. Very easy to drive, actually fun to drive. Gas mileage is pretty good, about 35 combined - 40 on highway. Only had 4/5 months - 4600 miles. We'll see.
I walk in looking for a car and walked out with a brand new car.Juan Rodriguez was my sale person he did an awesome job getting me what I wanted.I had a great experience at Southwest Kia i would recommend my family & friends to go there.
Love my wife’s car
by Kabjj101 from Queen Creek, AZ
January 5, 2019
I’mMuscle car kinda guy, but my wife’s little 2016 Kia Forte is something else! I love the gas mileage it gets not to mention the hidden power when you put it in sports mode!
Eric Huezo, guided me in buying a new car. He quickly asked us what kind of car we were looking for and he directed me in the right direction. He was very informative on the cars that best fit what we were looking for. In the end I was split between two cars and he was patient in giving me all the information I needed. I am happy with my new first car and the experience was better than I thought it would be.
Perfect for my 45 minute commute to work.
by Kaykay from Lorain
November 30, 2018
So reliable. Gas mileage is great. Trunk space is amazing. Had no issues going on 3 years now. Do wish I paid attention if there was Cruz control is my only complaint.
Not worth the money and check the value before you
by Notafan89 from Toledo OH
November 9, 2018
I bought this car and am making huge payments on it, when I wanted to trade it in for something it wasn't even half the value of what it was worth, it was 17000 dollars and we have to pay 31000 because of interest which make our payments 445 a month and when we wanted something better they said if the car was in immaculate condition it would only be worth 7000 dollars like really. The first time we road it on the expressway we could hear the wind coming in from the outside, and then 2 months after driving it we needed coolant, come to find out 2 years later and when our warranty was almost up we had a bad water pump, I would prefer an older Pontiac sunfire because that car lasted me more than 400000 miles on it, I think this one will only last 150000 because at 61000 it seems the transmission is going bad already and it just seems like its about to fall apart do not get this car even if it's the only one you get approved for!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Adrienne from Ithaca, NY
November 6, 2018
This car is a really reliable car with great gas mileage. I put a lot of miles on the car so far, and it continues to work great for me. It can be tricky in the rain or snow, but what car isn’t’ It really has been a safe and easy car to drive.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The best value and the most comfortable car
by Mommkatt from Greeneville Tennessee.
November 3, 2018
This car is exceeds all my needs and is one of the most comfortable cars I have had. You would never know that this was a supposed to be a compact car by the leg room and head room in the car. I chose the four door model and my family and I can travel in comfort with great gas mileage. I am 5'9" and the driver's side fits me so well. The seats are comfortable and I never have fatigue after driving long distances. My grown sons are 6'4" and 6'5" and they have seat room and head room and lots of leg room in the car (even in the backseat) also. I feel that I can take my grandchildren anywhere safely and they have enough room for them and all their things they carry. The car has only needed routine maintenance and the dealership has been great in taking care of my car's needs. I have never had any problem with this car at all.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Most reliable car I driven
by Kaybee from Lakewood WA
January 5, 2019
This car met all my needs most liable car I have driven and owned good on gas and mileage plenty of legroom from front to back
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I love my kia!5 stars
by Jecornster from Richland Washington
October 31, 2018
The bluetooth is extremely helpful. Very comfortable and affordable car. Accelerates very quickly and is the best car I have owned. The trunk is good size and the control buttons are on the steering wheel which makes it very convenient.
My experience with central kia has always been exceptional due to the fact my salesman Earnest Hughes goes above and beyond to make the car buying process easy! This has been my 6th car purchase from Central Kia all because of Mr. Hughes. I will always recommend Kia as long as he's there.
by lb44745 from Henderson, Nevada
August 10, 2018
This car has everything I need. It is not too big , but not too small. It runs smooth and quiet. The inside is comfortable. The gauges are easy to read, and all controls are within arms reach. The color is amazing , and I love the look of the car.
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