Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
This is a no hassel dealership with good quality pre-owed cars and fair prices. Marck, the sales rep that assisted me with my purchase was very responsive and attentive to my inquiries. I was impressed by the dealerships transparency on the vehicles history. Marck ensured to review every detail about the vehicles history report. I would highly recommend this dealership and Marck to anyone that's in the market for a pre-owned vehicle.
I love my amazing car so much !!!!!!!!!!!!!!!!!!!!
by Manuel Lois Rodriguez from Miami Springs
March 21, 2016
I went today to this dealer to buy a car, everybody was so helpful , everybody was so nice i really appreciated all of their hard work because it is really helpful.I swear if it was possible i would give 10 stars , because they are the best. I would really recommend this dealer to everybody who is trying to find a car , and trust you would really get out of there driving. I am so happy because i already have a nice freaking car, just thanks to them and their hard work ....... I love this dealer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I had the opportunity and the privilege of meeting the best sales person in this world his name is MIGUEL BETANCOURT. Heven help me through the entire process of buying my car. I walk in this place with no credit a repossession on my credit and was able to get an amazing beautiful Toyota Corolla 2015. I'm very thankful that he was so optimistic and did his best to help me. It took lots of patience, dedication and honesty to do what he did. I'm very thankful from the bottom of my heart and I recommend everyone to go to this dealership and look for him. He will will help you as much as he help me. God bless him and his family. Is awesome to see that we still have honest people out here willing to help other people.
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
ALL employees meet me with a sincere smile, LISTEN, keep me updated with meaning and accuracy...especially Alex-he is a cut above even taking my work bag and carrying to the car for me...the whole team effort of sincerity and excellence plus genuine caring and going the extra mile is why I keep coming back-this is my third car and won’tt be my last: I appreciate them!!!
Zarina is the girl to see if u want to buy a car . She will make it happen . Wow what work ethics ,personality . Me and my wife marisol love the whole staff as well from billing to insurance to manager. Wow SO IMPRESSED!!! We walked out with beautiful white Kia sportage . Couldn't be anymore happier the way they took care of us . Thanks so much again ,, Phil
My experience was exceptional at Coral Springs Kia. Dion made the entire car buying process easy. He assisted us from start to finish and went above and beyond, he has great product knowledge and explained everything , his professionalism and customer service is Top notch!!! Dion is definitely an asset to Coral Springs auto mall. need a car? Call Dion Alcantara.
My experience was okay but certainly not what I experienced at another dealership recently. The dealership was not flexible and made me jump through hoops to purchase the car.
I also get pressured to buy an extended service contract
Mike Carrozza, from the moment i pulled in took care of me. I had issues with my hood and door check with Rust and called it into FORD right away and got back to me with a solution on the same day. Something you do not see in customer service anymore. From Taking in my car for repair (Which took a week) he kept in touch with me every step along the way. And to go far and beyond made sure all the services in my Vehicle were up to date. He is a key asset to maintenance and service department at GUS MACHADO FORD and look forward to doing maintenance with your team for a long time.
Dave is always friendly and welcoming. Mr. Campbell is amazing and so helpful. So happy that Bjion came back, he goes above and beyond when it comes to customer service and deserves acknowledgement for it.
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