Used Kia hatchbacks for sale near Middleburg Heights, OH

I went in to Spitzer Motor city on Brookpark to buy a used car and they surpassed all my expectations. Tony Nemmi was my sales person and was knowledgeable and patient. The sales manager Bob Paradise personally came over and thanked me for my business. The finance manager Jessie made sure I understood all of my own decisions. "WOW"

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

Worked with Mr. Dominic Fair. He made the process smooth and easy. He understood my situation and did what it took to make it work out! I'll definitely be back in the future and encourage everyone to come check out the hard work Dom will do for you!

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Halleen Kia is the best! This is my second time buying a car from them and I will keep going back . Arnaldo has been my car sales man both times. He is the best!!! I have bought a lot of cars over the years and both times with them it’s been a pleasure to work with them, good experience.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

Frank was great to work with in sales. Mike in the service department was excellent! I would purchase another vehicle from here and plan to have my Santa Fe serviced at this location.

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

Michael Baldwin was a great help with my recent purchase of a used Santa Fe! Very friendly and out of his way to help with some of my nuances. Loving the car - never owned a Hyundai before.

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

Brian and Aaron were fantastic! Very happy with my decision to purchase my next car from here. I would definitely recommend anyone to buy a car from here.

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

This is by far. The best vehicle I have owned! I highly recommend getting one if you get the chance! You will love it, for sure

It was fast and easier than I dealt with in the past with other dealerships. I appreciate you guys. The dealership had different coffee options and was a friendly environment. Matt was great, thanks Matt!!

I love this Kia Soul. It is my first vehicle to give me better vision from being higher up. I love that. The vehicle rides smoothly and is a joy. My Soul is a metallic gray. I love the brake lights! The bright red lights look awesome against my gray vehicle. All in all, since I leased this car, I will lease another one when I turn this one in.

Great service as always ..Daniel and Mary were very informative about what goes into your service.. and always go back for any and all services

We have only owned Fords but decided to see what Kia had to offer. We are so pleased that we made the change. Top notch service and EVERYONE is so attentive at the dealership. The price of the vehicle is unbelievable considering the value that you receive in the vehicle. This was our second experience since October. Very pleased with Helen, Ollie, Charles and Kobe. Thanks for a great experience!

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

Sales Rep. Joe Marinelli is by far the best at what he does and is an outstanding individual as well ! all other associates are excellent at what they do from sales to the service department. they are why I remain a Classic Loyalist !

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

Amazing team!!! I have nothing bad to say about them. I will say that Elie and Chris are tenacious and hard working representatives and they have a client for life in me.

Great car for the cost Only problem was that it is easy to pinch a finger with the door handles while opening and closing the doors

Wonderful service. Renee helped and guide my Mom and I through the buying process efficiently, I was very pleased.

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

This is my second time leasing with the same salesperson at this dealership. He has done a wonderful job for me. But, i have also purchased other vehicles from this dealership in the past also.

We bought a 2020 Kia Soul GT. We loved it. I caution you to NOT buy into all the add-on warranties. You will never get your money out. We got snookered in and it raised our pmt by several $$. We loved the car so much that we bought a second Soul. We sold the 2020 and kept the 2022. It gets between 35 and 41 mpg. Dealer does all the work.

Sales Lady was amazing great customer service .I will buy from them again . Love the car

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

Klaben of Kent is my preferred location for my car needs. The establishment is clean, people are courteous & they make every effort to meet all your needs.

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

I've now had my 2020 Soul for almost 3 years. Keep in mind I have the manual 6 speed not an automatic and was the base model. First gear is VERY low compared to any other 4 cylinder engine manual I've had so it can be a little jerky until you figure it out. I've gotten as much as 45mpg on the highway by not driving 70 mph. It can hold its own on the highway amd not burn gas like other models. Although not listed in the US it does have the capability to pull small trailers if you purchase an aftermarket hitch and wiring kit. The trunk space although appears small from the outside is actually quite deep. I do craft shows and people can't believe how much I am able to keep on there when I fold the seats down especially. At 6'4" with the seat lift as high as it will go I still have about 5 inches above my head. That was one of the key benefits that sold me. Even with my seat back people behind me still have room vs the compact cars in the same price point. I'm concerned with the recall notices I have received however, knock on wood they have not included my car yet or unaware if my Vin is included so to keep an eye out for issues. I live Android Auto however, you can not use a cheap USB cable from 5 below. I had to purchase one from best buy. It didn't need to be top of the line, the generic brand worked but they're just built better apparently. The tires that come with the vehicle are cheap. They will get you to 30k miles however, mine were cracked between each tread after maybe a year. It looked like a dryrot crack yet my vehicle doesn't sit around. This model can take traditional oil, blend or full synthetic which is nice. Overall I do love my little car especially as gas prices have increased. It allows me to do everything I want without the extra expense of purchasing a small SUV nor the gas of a small SUV and I'd consider purchasing another one down the line.

My 2018 Kia Soul has 220,000+ miles and she’s still on the road! I bought a 2025 Kia Soul as well and hope she lasts as long as!