This was my first time at Keffer Jeep. Willie Hailey worked with me. Willie made the process easy. Everyone was so nice and professional. AWESOME experience. I would highly recommend Willie Hailey and the dealership that he represents.
The worst Car I have ever owned!!!!
by Bobbie D. from Bowling Green, Oh
December 22, 2018
Nothing but problem after problem. Took them a week to tell me my starter and battery went out at the same time???? Now airbag light will not go off. Not their problem. Was not under the Recall. Purchased brand new!!!Nothing good to say about kia😥😥😥😥the worst vehicle ever!!!!
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
I love to drive since getting this car.
by charlottesweb from DeLand, FL
July 5, 2018
This is a nice-looking, comfortable, well-performing car at a very reasonable price. I have gotten lots of compliments on it, and I really enjoy driving since I got it.
Very professional and trustworthy. Environment was clean. Mike went out of his way to buffer out a scratch on the car before I came to buy. Worked with me and my dad to figure out the money/banking situation on a Saturday. VERY helpful!!!!
Love my wife’s car
by Kabjj101 from Queen Creek, AZ
January 5, 2019
I’mMuscle car kinda guy, but my wife’s little 2016 Kia Forte is something else! I love the gas mileage it gets not to mention the hidden power when you put it in sports mode!
by John W Funchess from 701 Short Spoon Circle Rocky Mount NC 27804
August 13, 2018
They were very polite and courteous and funny at times . Also very understanding and sensitive to our needs as buyers. I love the atmosphere. Very first experience with this consignment dealership. Indeed awesome and the savings was great.
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
I found my car online, and started the financing process before I even set foot on the lot. Once I arrived, the car was waiting for a test drive. The staff worked as team to get all of my paperwork ready and out the door as quick as possible. Thanks guys!!
by Gabby from Durham,NC
January 14, 2019
This car is great. It does so much ,and it does so much more than you expect a 2013 car to do. Also, it was already used and works as if it were brand new.
Not worth the money and check the value before you
by Notafan89 from Toledo OH
November 9, 2018
I bought this car and am making huge payments on it, when I wanted to trade it in for something it wasn't even half the value of what it was worth, it was 17000 dollars and we have to pay 31000 because of interest which make our payments 445 a month and when we wanted something better they said if the car was in immaculate condition it would only be worth 7000 dollars like really. The first time we road it on the expressway we could hear the wind coming in from the outside, and then 2 months after driving it we needed coolant, come to find out 2 years later and when our warranty was almost up we had a bad water pump, I would prefer an older Pontiac sunfire because that car lasted me more than 400000 miles on it, I think this one will only last 150000 because at 61000 it seems the transmission is going bad already and it just seems like its about to fall apart do not get this car even if it's the only one you get approved for!
I dreaded looking for a car and dealing with sales. I started my car search on Consumer Reports, and used their TrueCar connection to hook up with with dealerships, Union County Kia being one of them. Treaor was the first sales person who left a voicemail introducing himself and if interested, to contact him for more information about the Niro. Trevor was low pressure and fabulous to deal with. Even other Union County Kia employees congratulated me on my purchase - very friendly staff. Upon delivery, Trevor spent 45 minutes going over every feature and ensuring I was comfortable with options before I left the dealership. Very satisfied with overall experience.
Very nice SUV
by ronrieger from Richmond, TX
January 11, 2019
Nice looking. Good fuel mileage. Enjoyable to drive. Inexpensive to service. Nice long new car warranty. Quality made vehicle. Handles well. Runs great. Audio system has great sound.
The sales person when out of his way to accommodate me, especially the fact that I was coming from a long distance to see a particular car. The whole experience was definitely a cut above most dealerships.
My Favorite Car of All Times
by CFlynn from Scottsdale, Arizona
January 11, 2019
The Kia Soul is the best car I've ever had. It runs smoothly, handles well, gets decent gas mileage and is the most darling car of them all. I plan to get another when this one wears out.
The entire team was very helpful from start to finish. Trevor Ed and Brandon made it a very pleasurable experience. I would recommend to others.
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
great place to buy car period or anything maintenance.
by night252 from DealerRater.com
November 10, 2018
We went in to get some prices on some new cars, and drove a home with a new car for the weekend. I looked all weekend for a better deal with the options this car had for price I couldn't find one. Jonah was our salesman but when we came back that Tuesday he was off. I really liked Victor Caputo as he took his time as I asked many questions and he answered everything and and was very helpful. Jonah is great to work with and I know we looked at 7-8 cars and not once did he try and push a car on me, he wanted me to find a car that suited us not trying to just make a sale. Chris Williams done the paperwork when we returned on Tuesday. Chris is also great to deal with as I'm sure everyone their is. Mike Reed is also a great person to deal with, I'm very picky and addressed any issues that I had.
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
i do not like the car buying process, but josh weaver and dennis penn actually made it pleasant. they answered all my questions from beginning to end and even after the sale. no high pressure tactics employed or misleading information given. i simply stated my needs and preferences and they went to work finding a great deal and exceeding my expectations. i was kept informed of what was happening in each step. this is my second car from them and i would buy there again.
Perfect car beside problems with the tires and the
by Michelle51 from Saint Louis
January 3, 2019
The care was perfect besides problems with the tires all the time and the its loud when I start it up .. Why is it so loud ? I have ask several times why but no answer at service
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
Reliable so far
by Jamana20 from Pickering, ON
November 14, 2018
Comfortable. Easy to drive. I like how high I sit. Good on gas. I really like it. I would definitely recommend it. The view is great.
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
I look good parked beside a Lexus .
by Rambling rosa from El Campo, Texas
January 8, 2019
Comfortable heated seats. Interior upholstery stays clean. Back up screen is so helpful, especially in mall parking lots. Lots of leg room available in rear seats. Plenty of cargo room in rear.
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