Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
Johnathan was a true pleasure to work with. I was thoroughly impressed by his technical knowledge and salesmanship. He is an honest and genuine young man that has a drive (pun intended) to get you in the car that works best for you. He was not at all pushy and truly seemed to have the customer's intentions at heart. I would highly recommend Johnathan to anyone looking for a superb experience while shopping for their new car!
Jonathan is a fantastic individual, but an even better worker. He is extremely knowledgeable about the car industry and is transparent with all his explanations. Questions I had, I asked him and his customer service was exceptional. Highly recommend going to him with any questions, or if buying a new or used car!
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