I came to a service for my 2015 ML 350 and went out driving a 2017 GLS 450. How? or Why? Was not looking for a change, but great opportunities and great people are better together. Raj came only to say hello and kindly suggested ???the flag ship???..... nothing else to say. Great experience and a new friend. Thanks Raj!
The business atmosphere was chill which I liked. The guys were reasonable and easy to work with to my satisfaction! It's been almost a month I've had my new/ used vehicle and I am loving it! Thank u Dalton and Ronny for your friendly service!
David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, which I like. I traded in my A4. It was a car that I liked so much, I replaced it with a newer A4. I was nervous about buying a used car, so David helped me understand the Certified Pre-Owned. He was very patient in terms of letting me check out a number of the used cars. He didn't call me relentlessly, the way some other salespeople have. That was appreciated. Since moving to NC, I've had my Audi serviced at this dealership. They've always been very good to deal with. Glad to see that same vibe carried through to the sales side of the dealership.
This dealership and staff was the best I've ever worked with.
Genuinely concerned and cared about what all my needs and concerns were when buying a car. This dealership will always get my business, I have purchased 2 cars from them and plan on another in the future.
Seen the car that I wanted on line.I went in ,test drive the car and I was out in about 1.5 hour with my new car.
Fast and easy.
Great customer service,not pushy like some other dealers .
Hope they do not change the way they do business because soon I'll be looking for a car for my wife.
KEEP UP THE GOOD JOB!! :)
From the moment I walked in, I knew this was the place to buy my car. The guys in the store were very nice and knowledgeable about the vehicles and there was NEVER any pressure to buy. The test drive experience was great and then the guys walked me thru all the options for purchasing (i.e. financing). There was no extra pushy sales pitch or hidden fees. We talked price and that was it. I am really excited that I found iNetwork Auto Group and I will be sending others here when it's time to purchase a car. They can get whatever you are looking for. Every car was a quality vehicle and you can tell they do not just put any car up for sale. I love how the cars were stored indoors so you can tell they care about the vehicles they have.
I had totaled my previous vehicle and found an amazing 2015 BMW 428i Xdrive at this dealership. Matthew Zelie worked with me and had me in the vehicle and out the door extremely fast. He also followed up with me to ensure I was completely satisfied with my experience. I would highly reccomend this place, and ask for Matt if you choose to stop by. Thanks you Matt, Officer J.D. Stidham
Everyone is great while “selling” the car. However, Formula One and my sales person, Tina, did an amazing job throughout the entire process. From the time I walked in the door to receiving my permanent tag in the mail. I would HIGHLY recommend this dealership to anyone looking for an upscale vehicle. DO NOT WASTE YOUR TIME ANYWHERE ELSE!!!
My truck purchase through Fred Caldwell Chevrolet was the best I've ever experienced. I highly recommend salesperson Andy McGee to handle your car/truck needs. The process was friendly, no pressure, honest and fair. I feel like going back and buying another vehicle just for the wonderful treatment I received. JG -Clover SC
I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
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