I contacted the service department to schedule an appointment for 3 issues on my new 2018 F150, which I purchased elsewhere. They were supper helpful and called me a few times to make sure I knew the truck would be there for several days. I fully expected it to be there awhile, but the calls certainly were meant to make sure I KNEW this. They reassigned the service advisor a few times, in an attempt to have them available when I picked the truck up. I ended up with Haley White and was completely satisfied with her efforts and the completion of the work.
2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I don't want to bash that dealership or brand, but the SUV had some cheap features we didn't notice at first such as the cargo liner made from a felt-like material; and at the last oil change they were already trying to sell us new tires. That was the last straw for us! Having owned Lexus cars in the past, we never had issues like these. So we traded in that SUV yesterday at Hennessey Lexus and came armed to the teeth with information to try to get the best value I could on a new NX300, and they more than met our expectations! Nick was great at matching the great discount we had gotten at another dealer and getting management to get us top $$ for our trade-in. Jin did a super job at guiding us through and understanding the options with no pressure at all to choose any options we didn't want or need. Once our purchase was complete, Danny sat with us in our new NX300 and explained all the features thoroughly, quickly, and calmly. And the customer lounge! Compared to the other dealership we dealt with for 2 years, it's like a Delta Sky Lounge versus the cramped and spartan environment you get at most other dealerships. I regret going with a different dealership and car brand two years ago, have learned my lesson - if and when we need another new vehicle, it will be a Lexus from Hennessey!
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I???m excited to drive away in my new used car. I???ll be back to purchase my next vehicle. Thank you!
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
I had gone to many dealerships and spent a lot of time online looking for the perfect vehicle and could not find exactly what I wanted. I stopped by ALM Kennesaw and was met by Jason Ford who found the PERFECT vehicle for me! It is not just the vehicle that sold me but Jason himself. He was friendly, very knowledgeable and made the entire experience very memorable. If you want a great car buying experience come to ALM Kennesaw and ask for Jason Ford!
everything was great, nice people, quick service, loaner car.
We've purchased 6 cars from Pugmire since 1990 and used their service on every car. Barry and the other guys in Service are great, couldn't be nicer, they don't do work that isn't necessary. And it was a pleasure to buy our last car from Nathan. Just saw the 2018 Navigator. Wow! Might be visiting Nathan again soon.
Best Dealership in Atlanta. They aren't near my house but worth the drive.
I was stressed because the car just shutdown at the red light, however, when I arrived at Pugmire dealership, the Lincoln service had notified them and "Barry" made the loaner tranistion smooth and assured me they would service my car Monday morning. Just being in town for a 10 day vacation, Pugmire and Lincoln Service helped to make my trip to Atlanta **Fabulous**with absolutely no regrets.Thanks Barry, Pugmier and Lincoln!!
My salesman Carl M. was a true gentleman, honest and very knowledgeable concerning the sale of my vehicle.
Greg A. was just as great and knowledgeable in putting the deal together. My husband and I appreciate them both.
Great Team Players!!!!!!
Nick Nasser, our sales person , was very knowledgeable about the vehicle & the purchasing process. When we came to Pugmire we had not decided the make or model we were interested in & had not planned to purchase at this time. Nick was not pushy & did not try to "convince" us on a particular vehicle. He simply pointed out the features/functions & explained the warranties/maintenance schedule & actually LISTENED to us about our vehicle needs.
I came in to buy a used car for my daughter. I had a great experience! I was a simple process and i will definitely recommend to others.
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