I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
Great reliable German engeneering
by Dutchman from Westlake Village
December 19, 2018
Wonderfully comfortable car with all the modern technology. But it is under-powered. It has the same engine as C300, but heavier car. If you just want luxury but don't care about performance, this is the car for you.
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
Most reliable car I have own
by Rana from Chester springs
September 30, 2018
Very comfortable and nice .easy to open the door and trunk without key, good for couples.very smooth and have a nice shape,I like this car very much
This is my second Benz from Mr Wisdom Doamekpor. If you’re looking for a car, please contact him at 5715940475. He goes above and beyond to custom serve you. He’s very professional, pleasant, caring, honest and a good listener. What amazes me is he continues to follow up before and after the sale. He’s a great asset. I’ll return to him a hundred times. Above all, he’s very religious which is unusual with most traditional salesmen. Wait until you meet this iconic and gentleman.
Love the E400
by Charlie DePeri from Naples, FL
September 26, 2018
I have owned two S class cars; can't beat the E400 for the money. Dealership made it very easy to upgrade from my E350. The car is perfect for what we need.
I walked in a few days ago and was escorted to a sales representative, John Dill. John was full of enthusiasm and knows his leasing information. He had an answer for every question I had. With his attitude and expertise at this dealership, I’m sure he will sale/lease many more! Thanks John!
Love my car!
by CCT from Las Vegas, NV
August 18, 2018
This is my second E Class and loved my first one but this one is absolutely amazing! I cannot believe how much I love this car! I am completely happy.
Charlie Miller made buying my new vehicle a pleasant experience. He never pressured me. He had extensive knowledge of the vehicles. He made sure I was happy every step of the way. He even followed up several times in the week following my purchase to answer my 1000 questions again and make sure I was satisfied. I have already recommended him to friends looking for a vehicle. He is just a great real guy!
best car I ever purchased
by Ljjetsfan from Bergenfieldnj
August 16, 2018
The car meets all of my needs.from the heated steering wheel to the
all channel radio this is the best car I ever owned I just love my car
I researched our Honda /Acura purchase for over two weeks using every resource available. I also contacted over 15 dealerships for quotes.
Brian Welsh from Radley Acura, Bailey's Crossroads was the only sales person who truly listened, understood what I was looking for and responded with a reasonable quote from the start.
When I arrived at the dealership Brian had multiple choices ready for us to evaluate. There was no pressure, and nothing was hidden. Brian did what he said he would do! We didn't get turned over to multiple layers of management, Brian was empowered and knowledgeable.
When it was time to meet the Finance Manager Matt, he displayed the same level of professionalism and knowledge as Brian Welsh.
The sales team at Radley Acura is awesome and I highly recommend them. Out of the 6 local dealers we visited, Radley Acura was the only one that I felt offered us a fair price from the start, had a trained team of professionals, and was looking to earn a repeat customer. Radley Acura of Bailey's Crossroads, truly did "Delivered a Memorable Experience".
The most interesting car I ever owned
by HV4MB300E from New York City
July 29, 2018
Many luxury and safety features and excellent for all senses. Excellent ventilation system with ionizer and perfume, advanced audio system, very quiet and comfortable cabinet, with superior interior and driving illumination. The engine is powerful and the transmission very smooth. Premium Package 2 is a "must" for this vehicle.
My experience with Mercedes-Benz of Alexandria was an extremely positive one. One of the reasons I chose MB-Alexandria was the great reviews they consistently received from customers as well as their wide selection of cars to chose from. When I arrived at the dealership my brother and I were met by George Jermstad. George was warm, personable and very professional. He was also very knowledgable and was very patient in answering whatever questions we had. George was an integral part of what was a very positive experience in purchasing my car! I would definitely recommend Mercedes-Benz of Alexandria!
by MichaelNC from NC
July 26, 2018
Great car and fun to drive! The new 400E Cabriolet is an awesome car on the road, with it's different modes for the sports feel, sound, and speed. Very roomy and stylist interior as well sleek outside design!
First class car deserves first class service, and that's what I always get at Mercedes. MB of Alexandria is no exception. Everyone was courteous and helpful. Service rep George Boatwright was polite, personable, and professional. We were called to approve necessary work and were informed of what was needed, cost and time to complete. Work was done on time and correctly. We couldn't pick the car up right away, but they let us keep the loaner car an extra day. Expensive, but you do get what you pay for.
by dee from st petersburg fla
July 19, 2018
perfect car for a single person or family and very costly effective plus it is very attractive and color balanced and priced at a reasonable priced for the customer
While working with Mr. Bouchard, an amazing, albeit almost unheard of thing transpired... Initially, WE decided maybe it was not the most opportune time for me to purchase a new vehicle and there was absolutely no pressure from Ron. For this reason, when I felt the time was right, I reached back out to him. It was my first time leasing a vehicle; however, he and Sandra Snyder (in Finance) handled me with kitten gloves... even with it being late in the evening and I was their last client, I never felt rushed. They answered all my questions and went above and beyond to make sure I was well informed to make the best financial decisions. If you're looking for a great buying experience with awesome people who will put your mind at ease from start to finish, go to Ron and Sandra!!
I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts.
Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business.
I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism.
I would like to specifically mention:
Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine.
Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care.
Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract.
Matthew Tillman, for his expertise in the sales process.
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