I went here to buy a car after work. Not only I found the car that i like. It was in great condition at the best price I found. The dealership made sure that my car was perfect cause I have an for the smallest detail. But none of this wouldn’t be possible if it wasn’t for my salesman Pierre Russell. He went to extremes to make my experience the best. I would by the next 10 cars from him and I will recommen to anybody
We were shopping for a new vehicle and our sales guy "Shawn Mays" was a great person to work with. He was very knowledgeable and professional. The overall experience was very enjoyable even though we didn't end up buying a car. I know I will be going back there again when I want a Mercedes.
I recently purchased a 2017 C 300 MB at your dealership and instead of being an stressful experience,i can say it was fun,the whole process was easy and quick even though it was a saturday,customer service and attention were outstanding, thank you for your awesome professionalism.
I had a great experience and the attention provided by the sales associate Brenton was excellent! It was pleasurable experience, informative and best of all, someone listened to my needs and sold me what I wanted. I recommend to all my friends.
I dread car shopping; but, Kenneth Hughes at MB Sugarland made my buying process stress free and easy. After months of shopping, I knew what make and model car I wanted and could have purchased at other dealerships in the area; but, decided on MB Sugarland due to Kenneth???s professionalism and knowledge. He guided me through every step, was responsive to every question, and got me the car I love within my budget. Thank you for an enjoyable process.
We recently purchased a car and we are very pleased. Our sales representative, Moriah Pratt, was exceptional. She was very knowledgeable, pleasant and helpful. She kept us abreast of everything throughout the process which put our minds at ease.
Although we did not end up buying a car from this dealership, Shawn Mays and Mitch Loftis provided exceptional customer service. We went there to test drive a 2014 E350, but after driving it and really liking it, the car fax showed that the car had a minor damage that was NOT related to an accident. Although the car was reasonably priced, I just hesitated to buy this particular car as I had concerns about it's resale value. Shawn then spent hours with us test driving other E350s, but we could not find one that is within our budget so we did not buy a car here. The reason I'm writing the review is because I was really impressed by the customer care Shawn provided us. He was never pushy and always had a positive attitude despite the fact that we did not buy the car. Next time I want to buy a MB, I will be looking for Shawn, he is highly recommended.
Dylan Cosper was awesome! He was professional, courteous and a very attentive. The service we received was not the reason we did not make the purchase. The numbers just didn't line up for us. I know where to go when we're in the market again.
I contacted Tan about a M37 Infiniti the day before I bought it. Mr. Tan kept in contact with me till I was able to come in the next day. He was very knowledgeable and courteous and not at all pushy with the sale. We were in and out in about a hour, maybe 1 hr and a half. I was extremely happy with my experience and purchase. Thank you Mr.Tan
i recently purchased my first vehicle from tx auto group and was amazed by the customer service i was provided with by sean. i usually find car dealerships very intimidating but they were very helpful in answering all of the questions i had about the vehicle i ended up purchasing. i had a really good experience with this dealership and i would definitely recommend them to a friend or a family member.
Outstanding service. Martin Hristov, Sales Rep was outstanding. Very helpful, and very knowledgeable. I tried a few cars before selecting the GLE 400 and I was very satisfied with the service. The Sales Manager was also very helpful and helped make the process go smoothly. This was not my first time buying a vehicle at Mercedes Greenway, and I hope to continue to buy there again in the future.
Called Mbrace from the car, luckily the battery died in my garage. After 71k miles and 4 1/2 years it was expected. Mbrace sent out Ben within 5 minutes from M-B Greenway with a new battery, and we were ready to roll within 30 minutes. Cannot get any better than that. We than the Lord it did not happen 24 hours later for we would have been on the road and on TG day.
We were shopping for an E Class Mercedes and I found an E400 Coupe at Star Motor Cars and contacted Mr. Antonio Hinajosa. The entire process from start to finish was a great experience. The Mercedes is outstanding. This was the first time I have ever purchased a vehicle sight unseen and without a test drive. The transaction as well as the delivery of the vehicle. I would definitely recommend Antonio and Star Motor Cars for your next auto purchase.
Thank you Rey and Rodney for the excellent care I receive every time I bring my car in for service.
It's the reason I 've bought six Volvos over the past 26 years. I appreciate you keeping me safe on the road.
Antonio Hinajosa was a patient professional and sold me a pristine Mercedes. Such an easy process and the quality and condition of the car was miles beyond the other 4 vehicles I drove around town. Star repaired or replaced several items at my request with no hassle. Highly recommend Antonio.
I live in the Dallas area and saw one of their used cars online,I called and spoke with Justin and told him Interested in his car and had a car to trade he said no problem send a few pictures and the vin # of my car and they would try and work a deal ,They were very fair on the appraisal of my car and their car was also priced right.I told Justin that I did not want to drive 260 mi and their car not be perfect he assured me that it was and that he would not have me drive that far and be disappointed.Well I made the drive Got the car and could not be happier.
Thank You Star Motors and Justin and crew
Very professional and friendly salesman awesome financial services great place to meet great people and have very nice buying experience.
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