I was looking to trade in my aging Porsche 911. Rick Balas was our salesman and he made the trade and purchase "happen." The process was fair and enjoyable. Everyone we encountered was professional and courteous. Additionally, they were knowledgeable.
My warning came on and I called the service department questions ning the meaning and need for repair. I was able to bring my car in then and waited about 45 mins while the battery was changed. The coffee in the waiting room was delicious! Of course the repair was done efficiently and properly.
Buying a used vehicle is not easy. Brian Rapoport made it easy. He was very knowledgeable and pleasant to work with. Everyone was very respectful and nice. Bought a car on Saturday and it was detailed and ready for pick up on Monday.
This is my second Volvo from Leikin. While it is not the closest dealership to my house, it is absolutely worth the drive. The ENTIRE staff is amazing! Sales, service, body shop, everyone! Brian Rapoport assisted my purchase this time and he was fantastic. I'm very picky in my vehicle and he continued to help me until we found the perfect one. I always recommend Leikin!
Last month I was considering purchasing a new car. I noticed a low mileage 2016 Mercedes C300 at Leikin Motors and decided to take a quick look. I had no real intention of making a purchase that Saturday but after the test drive it was hard not to consider Mercedes. The cars smooth drive and power was impressive. The interior is well laid out with intuitive electronics and the navigation screen is much better than the one I had in my 328 xi. What eventually sealed the deal for me was the no pressure sales experience from the staff at Leiken. Ahmad Krayem the sales Associate was well informed and ensured that my expectations were met with my trade in and the price of the Mercedes C300. He also took additional time to walk through the layout of the car and go over the other services available through Mercedes. Great experience and a great car
Our salesman, Dave P., made the whole process easy. He delivered our new car to our home, picked up trade-in car, brought loaner car to our home to have new key paired with new car. Then picked up loaner. I’ve never had such great service. I highly recommend this dealership. I highly recommend Dave!
Contacted by sales rep soon after Internet request. Proceeded with location of unit, video by text, and quote. Received estimate of trade-in by text communication. Scheduled pickup time for delivery. Greeted by sales consultant who handled the transaction professionally. Lease completed at agreed upon quote. Wife and I are pleased with our Akron Mercedes-Benz experience.
Great staff and buying experience. Just picked up a new C3004M. We thought we were going to have to order a 2018 model after searching without luck for a fully loaded model. MBofA was able to locate and secure a vehicle and get it to us in a week
I had a great experience in securing a 2017 E300. I felt appreciated from beginning to end in the process. There was no pressure to purchase anything extra. I plan to continue with Mercedes-Benz of Akron going forward. Gregg and Melanie were terrific.
just so happens that this store had the model closest to the color and trim I was searching for, the other slightly younger twin, but w/3x's the miles and higher price (totally different dealer) was sold before I could check it out. No problem though, Ganley/MBofA's unit seemed to be the better vehicle, although older, but probably in a better and "closer to new" condition. I worked with Nate/Nathan.
The staff was extremely helpful and knowledgeable! Also they were no pushy about anything. They were all about what I was interested in shopping for! The website was a great tool for shopping ahead of time and Dan the internet sales rep had my car ready for a test drive when I got there! I would recommend this dealership to anyone!
They understand superior customer experience and were quite reasonable in working with us on lease terms and price. Past experience with the service department was also excellent.
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