My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
We did our entire deal over the phone/internet. When we arrived, we were greeted immediately. Irish Dave had all of the paperwork complete and ready to go. He is a fantastic salesman and an all-around great guy. Definitely recommend the dealer and especially Irish Dave!!
I bought a 2016 F150 from Gary Yeomans Ford and love that truck. It had a few minor problems and made an appointment to return and get them fixed. Austin and Chris got together and got everything repaired to my satisfaction. I liked that my salesman Austin Warhurst was easy to get along with and he did everything he could to answer my questions and make sure we were satisfied. Chris, who assisted in getting everything repaired was a great guy too. I will buy another vehicle there because it was a positive dealership.
The "ENTIRE" staff was EXCELLENT, I have instantly made this Dealership my "Home" for Dodge/RAM, I will definitely recommend this place to my friends and family, thanx "Mauro" and "Charlie" for making my purchase an enjoyable experience!
Great dealership! The staff is friendly, helpful, and professional. I was shocked to see such good prices considering the quality of their vehicles. You guys rock!
The whole buying experience was as smooth as can be. Will definitely recommend Lumin Auto Group to anyone and everyone!
They were great to work with. Agreed to stay late when we couldn't get there until after they closed. Things went very smoothly and the buying experience was pleasant. The car has run well so far. He was very accommodating and worked with us. We got a good deal on a good car.
Thank you so much to the entire staff of Deland Nissan! My wife and I arrived not knowing exactly what we wanted, but Pedro and the entire team worked tirelessly to help us find the perfect 2019 Altima with comfortable payments right in our budget. No catches, no games, no gimmicks. You've earned a customer for life!
The customer service, and selection of vehicles is by far the best around. The shop is extremely clean, and the staff are very approachable and kind.
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