Braddock Motors is an amazing dealership! I went to a couple of dealers looking for a used car and let me tell you this is the BEST dealership with the BESST people that actually treat you like family! I have never fealt more relaxed in the whole process. There is no pressuring or bullying you into getting a car. There is no gray area, nothing is hidden from you, what you see is what you get.
PHIL SCHMIDT is the wonderful sales person who took care of me. He is genuine and honest that actually does everything in every way to help you with what is comfortable for you. He even gave me information and tips to help with credit and financing. One of the best things about this dealer is the person that helps you is in sales and finance!! So you deal with the same person through the whole process!! Who ever helps you I promise you will be 100% satisfied!!THANK YOU BRADDOCK MOTORS!! Special THANK YOU for Phil Schmidt, you are awesome!
If I could write reviews on every site I would (don’t have account with all) but in short words. OUTSTANDING service. I’m a “review” person so I read and compare and then go to find out for myself. Let me just say the reviews don’t lie about this place. All the staff were above the top in helping my husband and I last week when we came to look at a Chevy equinox that we seen on the web. We got there and they weren’t overly pushy they let us take our time and answered all questions. Rodney hands down is a GOAT in his field (greatest of all time) he is the financial manager. I was in a hurry and had to be at work and this man got to the paper work process and had it going and locked in a good rate for us instantly. Smiling the whole time and just all around very personable. First time purchasing from this dealer and it won’t be the last, they just earned there selfs 2 more coustomers for life. Rodney, thank you, you are a boss man and in the perfect field ! Thank you we love our 2016 equinox we purchased from you !!!
by Male Rep. Cannot recall name - perhaps "Matt???" from Annapolis, MD
August 3, 2018
Rep answered the call and IDENTIFIED himself. Well spoken. Excellent demeanor and attitude. Had many questions answered by him, and saw I could not purchase from this dealer yet due to some of my logistical issues. Very professional.
I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I will not go any where else, They treat me like family, they are not pushy, I tell them what I want and they make it happen. All departments- service, finance, sales, management etc. are all beyond amazing. Christian did an amazing job on my new purchase, he informs you of information you need, things you didn???t expect you needed to know and most pleasurable person.
I really had no intentions of buying so soon but Jim made the experience easy and had a no pressure kind of attitude. He made it seamless and got me into the truck that I'm still smiling about! Highly recommended!!!
I had the pleasure to work with an awesome young man that I have known for about 2 and a half years so when the time came to buy a vehicle I knew he was our guy. He walked us through all our needs and wants the rest of the younger team was also a pleasant experince
We bought my daughter???s first car here. I love how she is learning to care for her car and handle the servicing herself. These service employees are always helpful and make sure her car is safe and in good condition. Very responsible and respectful.
From rudy who initially contacted me, to jim in sales and Ed in finance, the whole buying experience was quick, painless and pleasant. All the employees from the detailer, too the other sales staff were friendly and courteous.
Over the years, our family has purchased 12 different vehicles from Hamilton Nissan. Our salesman Will Swartz, is very knowledgeable on all models on the lot, and very honest. We have never felt pressured into buying a vehicle. Will, will take all the time you need to go over every detail you want to know about a vehicle. Will is the man to see for any of your car buying needs.
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
I was contacted very quickly by a Hertz rep, and he was able to get me in for a test drive that weekend. Even though I didn’t end up buying the car I was interested in, I would recommend this dealer based on their friendly, professional assistance in my car search.
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
I recently purchased a 2016 Audi S5 from Member Car, great experience,
First time In my life I enjoyed buying a car, no pressure, no super sales pitch, just honest people. I drove 200 miles from Delaware and I will do it again.
John and his team exceeded my expectations. Thank you for making this pleasant buying experience.
Bruce from Bear Delaware
My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
I contacted the dealership about a vehicle, and although the vehicle was no longer available the young lady that answered the phone was pleasant and very helpful. I will be calling back when I see another vehicle of interest.
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