Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
I would like to take a minute to rate my recent experience with Towne Auto Sales. It was a very smooth transaction, from beginning to end. People here are very trustworthy. Everything that was agreed on were done, and more! They listened to our needs and concerns and they addressed everything. They were able to secure us a very good rate to finance the car. Final price was exactly as negotiated (no last-minute surprises). Special shout out to Bob and David, customer service is excellent! I remember car buying was usually exhausting, but my experience with Town Auto Sales changed it all. I highly recommend this place.
The service at Bay Ridge Chevrolet was great. They opened early and had no wait. Burt was great because he explained everything wrong w my car in detail and proposed solutions. And when I went to pick up my car, I felt like it was brand new. A plus.
Just recently purchased a 2015 Jeep Cherokee here, It was probably the best buying experience I've had buying a car from a dealership. They are quick, don't make you wait around long hours and the kindest people work here. I had Consatine as my salesmen and he was awesome! He didn't rush me while cleaning out my car and kept us entertained while we were waiting for the response from the banks. The cars here are pristine, I was so happy to come here after seeing horrible cars from other dealers. Consatine was also awesome with helping make sure I got into the car I truly wanted and was patient with me when I kept asking to see other vehicles.
I will definitely be back in the future for my next vehicles
I will highly recommend this place ! I went to buy a used Chrysler Sebring and Chris and his staff helped me as much as they can especially with helping with the minor downsides of the vehicle. I was extremely excited and impatient for the car and Chris met the needs and had the patience and helped and give me referral to other resources I may need
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 4, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
I purchased my first used vehicle at Otocity in Totowa NJ.
I have to say what an experience.
Great place wonderful and out going sales team and a wonderful staff. I felt like I never left home it was a very worm and cozy place. The guys at Otocity made the whole buying process fun and easy. The guys gave me my first fill up my first free gas lol they filled up my gas tank and said this is on us before leaving. I highly recommend buying your car from Otocity. Thank you so so much Otocity
you guys are Awsome !
Great dealership, felt right at home. Did not feel rushed or obligated to by. Manager Sean went above and beyond to get me a great deal.
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