Great Service Experience on vehicle I bought here!
by Danny from Peoria, AZ
November 28, 2018
I got online to schedule an appointment for my car for routine maintenance and some warranty work. Based on my experiences with other dealers, I assumed my car would need to be kept for work. The online system recommended a Saturday appointment. I figured I would drop it off and would have to pick up the following week. Much to my surprise, my vehicle was ready later that day with everything done! The dealer even called to follow up on my experience. Thanks, Lunde!
So this will be my second car from Coulter nissan in surprise that I have bought. Everytime they're so pleasant and relaxed. Jan Lieberman was my sales pro and I will forever go back to him. Straightforward, honest and great communicator. I took a couple days to consider options and had him ride around in several vehicles with me. He treated every car ride like the first and was very patient with me haha this facility and staff are so customer oriented and worked with me to close a fair deal that I was more then happy with. Grateful for Jan, Justin and Leon for all they did and the promises they kept. My family will definitely be returning to them!
I have been coming to coultier Nissan in surprise since I purchased a used Altima from them so figure I stay with the same dealer. I have never had a bad experience with anyone there. From the first day they treated me like family and service was prompt and fantastic. I have nothing bad to say except very good words for Marc and the service center
Great to see a company that still services clients
by Anthony A from Mesa, Az
August 2, 2018
The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto.
I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them,
And see the beautiful cars they have here. You will never regret or forget this business.
I would recommend my friends and family to this place.
John Fliss my sale person was there to help with any cars I wanted to test drive....no pressure, no hassle and helped thru buying processes. Very professional.
I have not purchased a vehicle in 18 years and dreaded going to a dealership. My fears were soon set aside as I spoke with Bud Thomas, Sales Specialist at Bill Luke Tempe. Mr. Thomas's sales style is what I had hoped for in a salesperson...no pressure, truthful, and down to earth. He spent as much time as I needed to make my decision on the vehicle I was interested in. At no time did he display a desire to go do something else. Since I live 130 miles from the dealership, Mr Thomas delivered my vehicle to me. I have never had a transaction go as smooth as what I experienced with Bill Luke Tempe. If you are in the market for a new or used car, definitely seek out Bud Thomas. You wont be sorry!!!!
Great customer service, comprehensive, kind, great atmosphere, sales man was very friendly I highly recommend Juan Jacobo as your sales man. I???ve been there plenty of times and I wish he could have been the only sales person we have worked with.
Typical dealer scribbling your offer on a piece of paper and taking it off for approval and then coming back to try to ???get you up???. Then accepting your offer and trying to slide in ???packs??? to bump up your cost hoping you won???t notice. Anyway, after getting the price of the vehicle settled, off to the finance guy. The finance guy was actually helpful and forthcoming. Finance guy actually covered all the costs. Why do sales people think that smoke and mirrors is the way to go? All and all, LHM is a pretty good dealer to deal with.
We opted for Costco pricing with our previous Nissan and thought we would go that route again. We HATE haggling and despise pushy car salespeople. Costco supposedly offers the best price without haggling. Take it or leave it. So we went to a Costco authorized dealer and got the Costco price on a new 2018 Rogue. We really wanted to do business closer to home though and have enjoyed service on our previous vehicles at the dealership near our house: Larry H. Miller at Mesa Riverview. I decided to see if we could take our ???Costco pricing??? to Larry H. Miller and bring our business there and maybe get a lower price. LHM was able to beat the Costco price by a MILE and the process was virtually effortless. We did have to negotiate a bit, but the ???pressure??? to purchase wasn???t there. Everyone was polite and courteous and seemed to genuinely care that we were not only happy but satisfied. We left the dealership not only extremely elated but pleasantly pleased with the whole process. Every employee worked around our busy work schedule and accommodated our purchase after hours. We truly couldn???t have had a bettter experience unless the vehicle was given to us for FREE! My wife and I highly recommend this dealership because it is one stop shoooing when it comes to buying, servicing and repairing. We have now used all 3 services of this fine establishment. We love the service department, have utilized the collision center a hand full of times and now can say that we have purchased from the dealership.... and have ALWAYS been satisfied and always treated with respect and a smile! Shout out to Justin in service, Adam and Cameron is sales, and the entire collision center! Thank you all for everything!
This is my third vehicle I have purchased from LHM Nissan. Thank you Aaron Meyers for Always going above and beyond to make sure I am able purchase my favorite car (this will make my 3rd Nissan Altima) You make it happen! You are Amazing!! Thank you Wayne Johnson for your patience and your honesty. I really appreciate that you took the time out to show me all the bells and whistles on my new Altima. You're Awesome!! Thank you Kat Ortiz for answering all my questions and concerns with no hesitation. You are Great!!
Thank y'all for the great customer service I received today !! One Love..
I visited this dealership yesterday. Riley was amazing! Prior to visiting the dealership I called and spoke with Riley over the phone. Told him what I was looking for. When I got to the dealership I noticed it was very family-orientated. Took a test drive on the car that I had researched. Liked it. Finished the financing process, and was out of the dealership in about an hour. It was a refreshing view of a dealership and customer service! Thanks!
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