I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
Great experience at Sheehy Nissan. Friendly, efficient and very helpful. Looking forward to working with Joey again very soon. This is the place you want to go when looking for a great deal on a great car.
I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I will not go any where else, They treat me like family, they are not pushy, I tell them what I want and they make it happen. All departments- service, finance, sales, management etc. are all beyond amazing. Christian did an amazing job on my new purchase, he informs you of information you need, things you didn???t expect you needed to know and most pleasurable person.
I really had no intentions of buying so soon but Jim made the experience easy and had a no pressure kind of attitude. He made it seamless and got me into the truck that I'm still smiling about! Highly recommended!!!
I had the pleasure to work with an awesome young man that I have known for about 2 and a half years so when the time came to buy a vehicle I knew he was our guy. He walked us through all our needs and wants the rest of the younger team was also a pleasant experince
We bought my daughter???s first car here. I love how she is learning to care for her car and handle the servicing herself. These service employees are always helpful and make sure her car is safe and in good condition. Very responsible and respectful.
From rudy who initially contacted me, to jim in sales and Ed in finance, the whole buying experience was quick, painless and pleasant. All the employees from the detailer, too the other sales staff were friendly and courteous.
I found the exact vehicle I wanted online; the only problem was I was 475 miles away. The sales lady was nice via email but couldn't "save" the used vehicle for me because "our inventory is unique ... blah blah blah" (clearly the canned response). However, the Sales Manager followed up with me and asked if there was anything he could do. I told him when I could come, he said, "I'll take it off the lot and put it in clean up today." I arrived as scheduled a couple days later to find the vehicle parked by itself right out front. No surprises, efficient dealings to get financing inside, and was on the road with a complimentary lunch by noon. I would do it again!
Had a good experience with Jim. It was Black Friday and man was he busy, but he was still able to be attentive to my wife and I throughout the process of the day. He was very helpful in the purchase of our new Titan and explaining things as we completed the experience. The other staff was also very pleasant to deal with as well. Throughout the busy day, their professionalism never wavered, even offering to provide lunch for us while we waited. We drove more than an hour (from another state) for the better deal and would do it again for the experience we had while working with those at Younger Nissan.
Great experience working with the Herb Gordon team. This is my second time leasing with them, they provided me with awesome customer service! Professional and friendly staff.
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