Even though I had an appointment and was running behind my service provider arielle accommodated my recommendations/needs for my vehicle. Also, I did not have to wait so long for my service to be completed. I loved that they provide complimentary shuttle service. The shuttle driver Isreal was very kind and respectful.
Everyone was down to earth, friendly, and completely honest with me at this location. The buying process and the price was so much better at this location then at my home location so I drove one hour to get my car at this location.
Friendly and efficient. I was in a hurry. The repair was done correctly with no sneaky extra charges. I have to drive 45 minutes from home to get there. I wish there was Kia service like this in my town!
I took my car in for an alignment I'll need to notice at my my car was still pulling to the right after taking it out of the shop. I contacted the service department advising them that the issue is still there. I went in a couple days later. Only to be told that I must have hit something because my struts were not straight. Which I called the service department right after I got the vehicle out of service about my vehicle still pulling to the right. This was unprofessional and they should have fixed my car.
I had a great experience with these folks particularly with the help and assistance Bobby and Geri provided in closing and finalizing the sale. It made my first-time buyer a great experience and easier than I expected. Keep up the great work!!
Today, I took delivery of my new 2018 Mercedes. From the beginning till today, Doug DiTullio maintained the professionalism and courtesy throughout the entire process. He was prompt to answer all of my questions throughout the process and ensured that I was comfortable with all of my new vehicles operations before departing. I am extactic about new vehicle and even appreciate the bouquet of flowers. Nice touch. Thank you all.
I came here to buy a LEAF and I was pretty picky, but they took care of everything and gave me a very good price! I can call them any time with questions and they genuinely seem happy to help. This is now my first choice when it comes to dealerships.
I came to this dealership because they had a very specific and rare car that i had been looking for. I week before I went to the dealership, i spoke to Peter Ong in the sales dept and he very carefully informed me of the process of getting it. Long story short, i ended taking an eight hour bus ride to the dealership the following week to see if o could buy the car. Peter picked me up from the bus station and took me out to lunch after he heard i hadn't eaten all morning. My car wasn't going to be ready until the following day so the dealership put me up in a hotel after Peter informed them of the bus trip i took to get there. Peter drove me to the hotel and picked me up the following morning and even bought me breakfast! Peter is the nicest guy you'll meet and he made the hassle of getting a new car an absolute breeze. If you ever need to get a car from this dealership, get in touch with Peter, he will go above and beyond for you. I promise you won't regret it!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a great buying experience at Sunnyvale Nissan thanks to Peter Ong who was very professional, knowledgeable, and made the whole experience truly enjoyable. An enjoyable car buying experience sounds like an absurdity, but that was really my experience. From the moment we walked in the door, Peter was visibly excited to introduce the vehicle I had inquire about. He himself owned the same vehicle so you could tell he knew what he was talking about. He went over all the features of the car, along with sharing his personal experiences with his own car. Peter is one of those guys who could easily sell you a car with his competency, or even talk you out of one if it's not the right solution for you. Cliches aside, he really is looking out for the customer.
Everyone I met at Sunnyvale Nissan was very courteous and felt like they wanted everything to move along quickly so that I could enjoy the new car ride home. If you're in the market for a car, I would highly recommend Peter without hesitation.
Mr Thongdy Hout and Mr Daniel Brush made the entire car buying experience easy. They were able to answer all of my questions. It was well worth driving 40 miles through heavy traffic to their Dealership!
Jerry and all the people at Nissan Sunnyvale service were great! Definately Will go back again.
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