Bought a used Toyota 4Runner and was very pleased with the entire process. I worked with a young sales professional Jordan Hale. She was very professional, honest, and did not pressure us at all. We did our research prior to arriving and they delivered outstanding service and a great price for the vehicle we purchased.
My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
Outstanding customer service!Best Nova Ford dealer
by High School Teacher from Oak Hill, VA
August 4, 2018
Outstanding customer service...left Ford brand 11 years ago after awful experience with the other large Northern Virginia Ford dealer.
Professional & personal interactions, nice attention to detail in work, car spotless when returned
James provided a professional but relaxing purchasing experience. I really appreciated his no-pressure approach. He answered all my questions and gave me the time that I needed to make various decisions. James also took the time to fully explain and demonstrate driving features of the car during the test drive. He was very knowledgeable about the car and did a great job guiding me through the car???s information/entertainment system and convenience features. Thanks James!
We were searching for a good deal on a hard to find Nissan model for our growing family. We had already driven once to another MD dealership that tried to swindle us. We found another van a few days later, but this time at Criswell. We were weary to make the trip from VA because of our previous experience with the other dealership. We asked for a quote to be emailed to us and Rafael immediately obliged. We were satisfied with the price and after several other conversations and follow-ups, we decided to make the trip! We completed our transaction in about 2 hours and the vehicle was accurately described, price accurate, and had a pleasant experience with all staff (Raphael, Moin, and Matin) we encountered. We are just thrilled with our long-awaited purchase and believe Criswell Nissan is honest and friendly.
Many dealers claim to be no hassle, no haggle. These guys were very straight forward about price, financing, and what they could do to send me home with a vehicle to meet my needs. They were knowledgeable enough to answer my questions, and sensible enough to check, and get back to me if they weren’t sure. I appreciated the positive experience. My salesman was Tyler, the sales manager was Albert. Thanks guys!
Amazing,outstanding,stunning and professionalism, ever personally experienced.
This is my 3rd car from this company successfully purchased with a quick fair price top quality customer service from the Salesman to the dunce finance to the service all one amazing team. Highly recommend*****
DARCARS Nissan Rockville is hands down the best there is from sales team to the finance team. My Salesmen was Jason Ku and I couldn't have gotten any luckier having him call me the same day i seemed interested, couldn't have done it with out him and Deff the best Salesman in Nissan. It was an awesome experience and I Would Recommend Jason Ku and Nissan for the best possible results :)
I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I will not go any where else, They treat me like family, they are not pushy, I tell them what I want and they make it happen. All departments- service, finance, sales, management etc. are all beyond amazing. Christian did an amazing job on my new purchase, he informs you of information you need, things you didn???t expect you needed to know and most pleasurable person.
Just Bought a Mercedes from Jim coleman . I had to travel from Plattsburgh NY. But the salesman Kirk Saraydaroglu made it very easy for us. Love the car. As good as was promised. Buying experience was excellent. Other manager also made the process very easy and quick. will recommend this dealership
From the initial phone call to the last little detail. Jim Coleman Cadillac is in a class by itself. The staff is extremely prompt, courteous, thorough, patient, understanding, accommodating, and knowledgeable. They always seem to go above and beyond. I've tried to work with other dealerships and none come close to this one...even when purchasing remotely.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.