Eric DuVerger was excellent and was timely and accommodating with my car and arranged for rental car for me. They provided transportation to and from my office and made the service appointment seamless.
Painless buying experience with Dennis Smith at BMW of Watertown. He was very courteous and responsive to all my questions and concerns, and I ultimately purchased from him, sight unseen, after test driving at a closer dealership.
I got my 4th BMW yesterday. These guys are simply the best. Ask for Steve Whitcomb. Such an amazing guy and extremely responsive and attentive. Managers Donny, Chris and Charley made the deal happen for me given a challenging circumstance I was dealing with. I don’t think any other dealer would go to the extent of service and flexibility. They have my unwavering support!
I will only use BMW of Watertown and no other BMW dealer you guys have really done a great job improving the level of care and communication with clients. Thank you to ERIC D he is awesome in service to work with
Our salesperson, Dennis Smith, was great! Courteous. Knowledgeable.
Accommodating. Dennis made sure the car was detailed & was meticulous throughout the process.
I would recommend him & BMW of Watertown
by Madelaine P Ex-Mercedes Owner from Watertown CT
October 21, 2018
Dennis did a great job at qualifying me as a buyer. He asked questions to determine what would suit my needs and our needs as a family. He was patient and professional. He makes himself available to assist me with the technology that goes into the computer system. He has a great team! I came in with 2 Mercedes and walked out with 2 BMW’S! Thank you for your help!
I went to Bob Thomas Ford looking for a new car after twelve years in my Explorer. I worked with Colby who was very knowledgeable, helpful, and courteous. Bob Thomas also met with me to welcome me to the dealership and let me know he was at my service. I expected to leave with a certified pre-owned Explorer. Colby showed me the new Flex with the eco-boost engine and I was sold. No high pressure sales, just great service.
Just picked up my 2018 Volkswagen Tiguan and absolutely love it! Thank you to the staff at Langan VW Tyler, Brandon, Steve and Troy always friendly and helpful. This being my fourth car from them always make the experience a great one!
Bob Johnson is a total class act. He treated me very fairly. More importantly, the car was for my 19 year old daughter. Bob took the time to answer all of her questions. He went above and beyond to make her feel comfortable. Overall, it was a very, very positive experience.
The staff at Gene Langan Volkswagen were outstanding. From the moment I walked in there to leaving in my new SUV I was treat great and had wonderful service. Thank you for making the car buying process so easy!!!
I had an exceptional experience buying a used car from Gene Lanagn VW! Everyone I interacted with was extremely knowledgeable and accommodating, without any high pressure vibes. I will definitely continue to give them my business and send others their way!!
It was a pleasure dealing with devan Infiniti. I have bought many cars in my life and have had some horrible experiences with customer service but here it was flawless. I felt welcomed there the minute I stepped in. They treated me like a friend instead of someone trying get get money from me. Unlike most dealers, I actually met and spoke to their used car manager and he made it clear that he would help me out the best he could and truly appreciated my business. I will definitely buy from there in the future and would recommend to anyone.
Have been going to Devan Infiniti since my brother and I bought our EX35s there in 2009. I have always been impressed with the quality of the service provided. They have been quite fair with their prices and the quality of the work is top-notch, Bill and Chris in service are great and know their stuff. Highly recommended.
You are crazy if you do not come to this dealer!!!
by Tami from Someplace, CT
July 10, 2013
Honest, caring, respectful and the best dealer around. I have been going to this dealership for over a year and the amazing service has never changed. They take the time to explain services without pressuring you to do it there. I would buy an Infiniti just to come to this dealership. Simply the best!
I bought a used Infiniti from another dealership. I wanted an extra key and only Infiniti can do it. On the car faxe for my vehicle the previous owner always brought it here. So I called all of the Infiniti dealerships in the area for pricing n Devan was the best. I brought my car there and told them I wanted the key as well as a few problems I noticed. The fixed a bunch of stuff under the factory warranty and washed my car inside and out!!! The also sell a package free oil change for the entire time you own the car for 200!!!! I mean come on how can you beat that!!!! I love this place!!!!
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