I called and got salesperson Robert. I told him what I wanted to look at. When I got there I was pleasantly surprised the vehicle I wanted to look at was inside all shined, and waiting for me. Robert was very friendly and very knowledgeable about the vehicle I was interested in. Because if Roberts professional manner and what I feel is a great product, my wife and I purchased the pickup.
I've been to this dealership several times for both service and sales. The last time I had a chance to interact with the general manager Tim Graves. He was great! He took the time to answer all my questions. I know he's busy running the store but he made time make sure I got needed. I also like that that it was cool that all the cars are parked inside the building. That place is huge!
Dawn went far out of her way to help me out. I was more than impressed with her customer service as well as treating me like a human being and not like just another car sale. I didn???t feel rushed or pushed into anything I didn???t feel comfortable with. I???d recommend her anytime.
Unless, apparently, you go to the right dealer! We found Dick Hannah Nissan to be courteous, professional and knowledgeable. Danny listened to us and found us the right vehicle for our needs. I would recommend this dealership without hesitation!
I took my Dodge Ram to Ron Tonkins for recall repairs. I was greeted at the service desk by Jolynne’s smiling face. She was friendly, professional and efficient from the get go. My truck was repaired via the Express Lane and I was quickly back on the road. I’ve done business with Ron Tonkins service twice now and both times they over delivered. Thanks Ron Tonkin...and give Jolynne a raise!
Jeep runs great. I really liked my mechanic rep. She was very knowledgeable about the codes and what was needed and could explain easily the problems and the solutions. The mechanic that did the work did a great job and only did what was needed for my repair. I trust their honesty and good work and will continue to use them as I get more things coming up in the future on my Jeep.
I was experiencing car troubles. I called the service department and spoke to Alyssa, she was very understanding of my situation and had me come in immediately to check the status of my car. Alyssa and the service department team were very helpful. I am very satisfied with the service department.
My experience at Ron Tonkin was excellent. It was my first time buying a new car and Roy Ramirez made it very easy and low pressure. He knew I wanted to stay loyal to Ron Tonkin since their service department has been so good to me over the years. He didn't originally have the car that I wanted but he found it and he gave me a great price. He was respectful and patient and it was a pleasure buying from him.
Sam was excellent! He was the first one to ask if I needed any help. 4 days later after searching for cars and no luck. I called Sam. He answered right away and he made it super easy! I now am a happy owner of a 2019 CHALLENGER SCAT PACK RT/ SRT. Thanks Sam for all your help!!! This is my 3rd vehicle purchased at Dick Hannah Dealerships and this last experience was the Best!
This was our 9th purchace! We absolutely love all the sales people and they do a great job! They always work with you and are up front and no BS! They are thorough and explain everything so you know what you are getting! We would highly recommend them to anyone who is wanting a new or used car! We have worked with so many of the sales folks and they are all just wonderful people.
We worked with Sam at the Vancouver, wa location. He is so very friendly and personable. We came in sceptical and left feeling so great!
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