The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
by Jer! from Big Lake , MN
January 10, 2019
This truck is very nice! Very comfortable and give you a very nice driving experience! We have only had it for 3 weeks and love it! Time will tell more on reliabllity.
Andy was so great to work with as was everyone else! They helped us find the right vehicle for our family! A+ experience! Would recommend!
RAM does not support its customers
by Tmcb1965 from Dallas TX
January 6, 2019
Purchased 2019 Longhorn in August ‘18. Two days of ownership, all the warninig indicators came on, disabled the crusie, lane departure, front collision, remote start, parking brack etc! delear reset computer settings. Three days later, same thing. Got the truck back and rear brakes squeel like a baby pig. In the past 5 months, I have taken it 4 times for them to repair only to be told STAR case says to lube. Reached out to “RAM CARES” and they listen but I never hear back from them. I hate my truck and yet can’t afford to get out of it. If only RAM backed their product rather than take your money and run.
I've purchased plenty of cars in my lifetime and I must say that this was honestly my best purchase experience ever. A huge reason for that was Domic Losasso who is honest, detail oriented, diligent and extremely customer focused. He's a terrific sales professional and I'd seek him out if you are looking to buy a car. But, same thing can be said for everyone else that I worked with here. From the owners son on down ... this is a first class dealership.
Best Truck I have ever owned!!!
by Umpa1955 from Liverpool, NY
January 3, 2019
The new 2019 Ram Crew Cab Laramie is in my opinion the most stylish well built truck on the market. The exterior design is sharp and distinctive. The interior is comfortable and extremely roomy.
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