Used Subaru Ascent for sale near Elmhurst, IL

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

7th Subaru for this Alaskan. This is the best I’ve ever had. Bought the Touring edition, new, & still blown away by the rig. Tested out with a cross country camping trip & comfort, adaptability, utilities, dependability - all a 5. Took a tent, but not even needed, w/firm foam to create a level, comfy bed area. Now I get why my cousin tried to replace his Ascent Touring with a Lincoln Navigator. Ended up selling the Nav to go back to an Ascent Touring. The first Sub I’ve had that Dad proclaimed ‘comfortable’ and ‘perfect’. I chose the Captains chairs for the 2nd seat, and passengers have loved the comfort & their view, as well as their controls, drink holders, etc. I love the options to simply control everything. Almost killed by a drunk driver long ago, I keep a very close eye on everything around me. Visibility in this rig is mind blowing. And that’s on top of all the cameras that monitor what’s happening. Safety features are perfect. Like listening to music, radio, podcasts? Sound in the Touring edition is heavenly. Very, very impressed with this rig.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

Kareem Thomas helped us purchase a used Subaru Outback at Napleton Subaru in Schaumburg. He made the experience seamless from the time we walked in until we signed the papers to purchase the vehicle. Friendly, knowledgeable and fair! We really appreciate working with him and would return!

We test drove the Grand Hylander and the Kia and this was by far the best riding vehicle. We love the all-wheel drive and the comfort of the seats. Drives quiet and super smooth. We were also able to get the car for significantly less than the other two options.

Afiza was a true pleasure to work with exhibiting knowledge, patience, and warmth. We never felt pushed or overly steered to anything other than what we came to see. She was candid and made the experience one that helped us decide to work with her and Grand Subaru.

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

This visit went well but some previous visits had issues.

Beautiful vehicle. Plenty of power, excellent braking. Fit and finish is outstanding. More headroom that other SUV's we drove. Right size for us, plenty of room in a midsize+ vehicle. Love the 4-wheel drive. Highly recommend.

Great service - on time and per budget - provided needed insight - close by - friendly- helpful - nice people

We just traded our 2019 Ascent Touring, 52K miles (purchased used with 18K miles, and about 18 months old). We had no issues with the SUV. The turbo is just powerful enough to not worry about the power when needed. Interior held up very well to all the passengers, cargo, and 2 basset hounds as well. We're already sad and looking to get another one (we had downsized to Outback, but miss the big brute for many reasons, one of which is its interior space). I see some negative reviews here with brakes and other recall items, but somehow, we didn't experience either of those. Like I said, we're looking for another one, in hindsight we should've kept it. The only gripe I have is the poor tire choice by the Subaru, the original tires didn't last beyond 25k miles, replaced them with Continental tires and those should last the next owner for a while (originals were rated at 35k miles). Will update this post once we find a new one.

Wonderful no pressure experience. Sales people were wonderful-overall a very good experience! Would totally recommend them

I'm still driving the 2019 Ascent with 56k miles. Other than a few recalls handled quickly, no issues whatsoever. Dependable, quiet, performance, comfort. I just had a loaner of the 2023 Ascent Touring model and I was amazed at the improvements. While I am keeping and love my 2019, the 2023 has improved handling, quieter, the transmission is certainly smoother and a solid and comfortable ride. Perhaps it has to due with the Touring model. I am not certain. I find my Subaru dealer to be honest, supportive and with an educated staff. This Ascent is large, which I enjoy immensely and without any family. The fit and finish is outstanding and the dash is quality components. No cheap plastic knobs or low grade materials. I would encourage you to test drive one today.

Brought in Outback for a leaking tire. Dealership patched it for a reasonable price and added a 10% coupon.

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

My sales professional was/ is Molly. She was amazingly helpful, pleasant and fun. I had been a Lexus owner for 20 years and wanted a change. I purchased the Subaru Forester based on the 93 rating from Consumer Reports and I expect the car to outlive me.

David F was extremely knowledgeable and helpful during our experience. He took time to make sure we ended up with the right car for our family's needs.

This has been one of the most pleasant experiences I’ve had at a dealership. I recently purchased a Lexus beautiful condition & price! Ask for Suzy Cervini she made everything possible & got me out of there in no time! Upfront service, personable staff and any problem I had they worked out and made a way to make me happy. I would give this place 10 stars if I could! 

Great SUV. Very comfortable, Performance is acceptable. I am 6' 2" and I have plenty of leg room. Even have to move driver seat forward to drive. Auto adjust feature for driver seat is nice. Wish it included side mirrors also. Only drawback I find is the gas mileage. In this day of soaring gas prices it is a huge downside.

I had my 2015 STI towed there after throwing a rod bearing. Unfortunately, due to the history of the car (previous owner modified heavily), they wouldn't have been able to cover repairs under warranty. Instead of paying $6k+ for repairs, I traded it in on a used Infiniti. The sales folks were great, overall a great experience despite the circumstances.

This is one of the best cars I have ever driven, and at 82, having driven for sixty four years, I have owned or leased one of almost everything. Subaru, in my opinion, is the best product there is. My dealership in Tucson is an award winning find, and now that this is my fourth Dubsru in thevv CB last six years, I can truly say I have found a great car.

Did a fine job on my truck .A. A . A . as good as it gets Until next time we meet again. Iam sure something in the D. E. F. system will FAIL.....

Recent purchase two months old... I had high expectations and so far they have been exceeded. Quite, smooth, plenty of power and more technology than I will ever figure out.

Fast oil change on short notice! In and out in an hour great job! Thanks.

I bought a used car here with Will Rivera and it was a wonderful experience. Quick and easy, gor out within an hour and a half with a test drive included in there.

The most laid back car buying process I’ve ever been through. Kareem was wonderful, he’s very intelligent and works for his customers. Plus he smells good :) I recommend spending your money here!

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

it was good I bought a Forester, blue. the dealer is close to where I live so that is a plus.

We bought this because of the great experience that we have had with a 2020 Forester Touring and expect this car to be solid reliable as well. BUT - I am on my second example of this vehicle, in Onyx Touring trim, because the first one delivered to me had a serious internal engine defect that was causing a plume of oil smoke occasionally at startup. Subaru finally decided after a month that they would replace the original vehicle. This defect is not typical, as far as I can tell. Aside from that, the acceleration is quite good, even though the throttle is very touchy at take off. By the way, you CAN get 20 mpg or so out of it if you are careful, but expect only about 18.5 miles to the gallon on average if you have a heavy foot, because spooling up the turbo makes it suck fuel like a dragster. The car has a quality feel to it and is comfortable and quiet. The digital rearview mirror is a plus if you carry a lot of cargo because it displays the rear camera image instead of a convention mirror. The front seats are very supportive and have a lumbar support with both vertical and depth adjustment. The rear captain seats are excellent. The Ascent couples the Driver Monitoring System with the Lane Centering System, which will cause disabling of lane centering if the Driver Monitor System fails to recognize a driver. This is the only real irritation that I have with the driver assist functions. To be frank, I have seen more features on other vehicles in this price class, like, specifically, power folding third row seats and power steering column adjustments, which aren't even available on an Ascent, but overlooked that in favor of the expected durability. Since we already own the 2020 Forester, we have become accustomed to the Subaru quirks, like a poor user interface for the infotainment system, which we bypass by using Apple Car Play, and the persistent seatbelt alarms that are somewhat akin to riding around with an overprotective mother, but there are ways around that. Be aware that the oil change interval for the 2.5 litre turbo engine is only 6000 miles and Subaru recommends synthetic motor oil as well, so maintenance costs will probably be higher than other vehicles.