Subaru Ascent for Sale in Fredericksburg, VA

Eric Duran met me at the door and very kindly asked if he could help. I told him I wanted to test drive an Outback. I even got to pick the specific one. We drove it, I loved it, we discussed the car and all the options it had (it was a Limited, and literally had everything I wanted), and the MSRP price. He told me my price would actually $3.5K less than MSRP. That was in my price range. He didn???t go talk to a manager and flash a bunch of numbers in front of me, then go back and talk to the manager again, to see what kind of deal they could give me. He simply spoke to me. Gave me the price. Told me he could give me a $500 discount if I belonged to Costco. He wrote up the paperwork, and the finance dept checked my credit at the same time. By the time I spoke with Nate in financing, everything was good to go. We met for about 20 minutes. I added on a clear coat bra option, and signed the paperwork. it was the smoothest, most relaxing experience I???ve ever had. It was the antithesis of the 2 other dealerships I visited the night before. Didn???t realize it could be so anxiety-free. They are wonderful people, and I would refer anyone I know to go there for their next car buying experience.

Subaru AutoNation in Cockeysville was recommended to me by a service manager with another car company. I am very pleased with the overall experience and service they provided. John was great to work with- he answered all my questions and went out of his way to be helpful!

I'll admit it, I'm one of those people that over does the research, just how I function! I'm so glad I did!! After several weeks off looking around, not just dealerships in Virginia but surrounding states as well, I found my new FOREVER Dealership!! VALLEY SUBARU is the place to buy a vehicle !! ;-) To find such a place only 90 minutes from my house wasn't the best part but certainly didn't hurt. I started via email with Jessi, who is amazing! She was kind, knowledgeable and very timely dealing with my many questions. I'm again one who asks many questions. We struck a deal which I coincided fair after several days of corresponding. She and her manager had to look far and wide to find me what I wanted and within my price range. (I did in fact send the email deal she offered to two different Dealerships and they couldn't match The Valley deal.) A dealership did offer me a 10yr/100,000. mile warranty>> those are bogus as they don't cover anything>>> After market is NOT good. Subaru Certified warranty's are worth your money. YES this is where Dealerships make there money but with seven computers, two miles of wire and I'm not sure what else, is the reason for the first time in my life I've ever purchased an extended warranty. I have a 2003 Baja and never had need of the warranty but ya just never know now days. This Dealership is the best place I've ever purchased a new car. I'm the family member that make the deals on new cars, six different cars in the last 20+ years. I've walked out of Dealerships just before signing paperwork because I had a bad feeling. I've dealt with the ego thing, the let me explain how the motor functions thing, the assume you must not understand about cars because you're a woman thing when I've gone to buy a car ....NOT HERE Valley Subaru is a nice place from my experience with good, no pressure sales and I'm certainly going to recommend them to people I know. When I got to Valley I met Jessi and Frank. Frank did a great job of being the on the ground salesperson as Jessi is Internet Sales and Frank handles the actual test drive, paperwork and all my extra questions. I did go home with my 2017 Forester Limited. >>>>5 days later I have over 500 miles on my car after my first road trip. The car is smart, I've got plenty to learn. It drives like a dream. EYESIGHT is amazing and something that hasn't take me long to get used to, a MUST have and safety is always a MUST! The sunroof is the largest I've ever seen, almost the entire roof. There is plenty of cargo room. The seats are comfortable even for a shorter person like me. There is plenty of leg room for taller people too, very nice. I figured out the cruse control on the fly, really the only the way it can be done. After only 500+ miles I'm looking forward to MANY MANY more miles of comfort on the road. I'm the one with the shocked look on my face, (in the picture) Jessi is on my left. Frank from Valley and my Frank made this day fantastic!! Check out Valley in Staunton!!

When coming to order our Jeep Wrangler Rubicon, Frank was on top of it! Frank listen to our needs and made sure we got what we wanted. When coming to product knowledge he educated us on difference options to make sure we got what we wanted and more. As our jeep was being built, he called and text us the process so we knew what stages it was at. It was worth the 4 hour drive to do business with them! Thank you all for your hospitality and making sure we where satisfied with our new vehicle!!-- the "Hortons"

I just purchased a new Subaru Forester XT from this dealership on Saturday 1/30. I had previously spoken to Darrell via phone and corresponded through email about the Subaru Outback. I test drove a Outback at a different dealership the night before, and what a difference! I won't speak ill of the other dealership as nothing was terribly wrong - but at Subaru of Plano they got everything right. From the moment my husband and I walked in we were taken care of. We were offered water or a soda from a couple of different people before we met up with Darrell. When the first salesmen we encountered learned we were there to meet with Darryl, he was not off put or suddenly disinterested - he was still kind and professional making sure we connected with Darrell. All prior discussions with Darrell had been about the outback, but when I decided I preferred the Forester and a particular one on the lot, Darrell quickly got the keys and let us test drive it. We weren't told what route we had to take, how quickly we had to get it back, it was just very smooth and relaxing. Darrell was very knowledgeable about the vehicle but more importantly he took the time to get to know us. He was very friendly and inquisitive and asked all the right questions to see why this car would be the best fit for us. When we decided we liked the XT touring package he didn't immediately try to start warning us about cost and payment, he just said -" let me see what I can do. I'll beat the interest rate you were quoted (and he did) and I'll help you get your payments where you want them (and he did)". The whole experience was quick and easy. We weren't expecting to purchase that day and we were in a hurry to pick up our children for a birthday party. The dealership didn't take any longer than necessary to get the sale done. The finance manager was very kind. We did opt to up the warranty to 80,000 miles since we keep our cars for about 10 years. Being the end of the month I expected to have the employees push that "sense of urgency" on us, but I never felt that. Everything about the dealership I would recommend, it was clean, "pet friendly" great inventory, and most importantly the genuine helpful staff.

Chuck Lucas was our sales person, and he was amazing! He treated us like family, and that made us feel like we were exactly where we needed to be. One of the first things he told us was that he is a Christian, and he feels called to make sure that his customer's car buying experience is a positive and blessed one. He was in no way pushy, and even asked more than once if we had any questions or concerns about the vehicle. Before I test drove a car, I explained to Chuck that we had just been discharged from a 5-year bankruptcy. I needed to let him know about that up front, because I knew financing would be a problem due to our credit situation. I did not want to waste his time or ours, if the dealership did not deal with people that have credit issues. Chuck told me that they are a family-owned and operated business, and they understand that life is not easy, and that hardships arise. At no time were my husband and I made the feel uncomfortable due to our credit situation. The finance department did a great job of getting our credit approved, and our payment where it needed to be. I would 100% recommend the Dick Dean Subaru team, and when it is time for another vehicle we will be back.

Buying our 2019 Outback at Autobarn is hands-down the best new car buying experience we've ever had. Our sales rep Mike was a pleasure to work with to get us the right car and the right deal - knowledgeable, polite, professional. He volunteered to pick up the title from our home so we wouldn't have to make drive it back to the dealer with it - that's really personal service- and he arrived at our house exactly when he said he would. Paperwork was handled professionally and efficiently. The dealership facility is clean, comfortable, friendly, we got a very good feeling there. We're animal lovers and were delighted that the dealer was generously sponsoring a community pet event that day. The Encore re-delivery is a wonderful program, very beneficial to have a review after spending some time getting acquainted with the new car.

The sales department is always a bit slow as was the case on ...day but Andy Hollister to the immediate rescue! I was about to walk out but saw my initial contact person was in the middle of an ???intense negotiation??? that deserved his total focus. I understood and would want that too when needed. But I alas was left hanging. I Saw Andy and knew him from past dealings and told him the situation. Well he immediately stepped up and lucky for him he made the sale! Thanks so much Andrew Hollister. You???re the best, best, best! 👍😎🐬🌴 The guys in service go out of their way to help you, inform you and research your specific needs and warranty at the time you need to know, on your timeline, not theirs necessarily. And always a car spritz too! ???Smilin Service???! Thanks all, great dealership.

My wife and I recently purchased a 2008 Honda Pilot from Ganley Subaru. Lloyd Henry was our salesperson- and he did a simply OUTSTANDING job. We live about 1.5 hrs from Ganley, so traveling to the dealership was a commitment, and (considering our prior experience with OTHER dealerships) a gamble. Mr Henry really has changed our experience in whole new way. Lloyd answered all of our questions and really went above and beyond to help us out in checking the vehicle over, before we ever saw it in person! We had a detailed description, close up photos, details of any dings or scratches and a detailed CarFax. Lloyd even detailed a few of the repairs that he would recommend once the purchase was complete. Very straightforward and HONEST. No surprises at Ganley, with Lloyd at the wheel. Meanwhile the other staff people were also very courteous and very helpful. We didn;t encounter any pressure or 'tactics. No push to 'upgrade' to a different vehicle. All fees and costs were plainly explained before we sat down with financing, and Lloyd even gave us an estimate on our local tax (something that a lot of salespeople overlook and us customers forget!). After the sale- we had a few courtesy calls, to be sure the transaction and customer satisfaction is well. I never write reviews, but needed to step out here. All around, an amazing experience and re-adjusted our understanding of pre-owned care sales. Thanks so much, Mr Henry!

The BEST ever experienced!! Knowledgeable, polite & respectful service personnel��‼️

Recently, Maynard Heger handled a collision claim, quickly....appreciated his communication w/me on the status of the repair. While we waited for the parts to come in, he was able to get the damaged car over to the Service Dept. to complete 45,000 mile service checklist....saving me from having to come back to handle this task. Good use of saving time.

We were travelling from Denver to Glacier National Park. We were driving our motor home, towing our 2014 Subaru Forester. The braking system runs off the car battery; after some travel the car would not start. I called Brian on a Wednesday morning from Ft. Peck and he said he would get us in as soon as we got to Great Falls and would run the diagnostics on the Subaru. We arrived at about 2 and Brian met us with a smile and an assurance that they would start the diagnostics immediately. We stayed at a RV park in Great Falls that evening. In the morning Brian called and said that the battery had failed; a new one had been installed and that there would be no charge as we were still under warranty. We could not have had a better experience with your dealership.

Had to tow my 2007 Subaru Legacy car in for an extensive repair. Never met the Service writer before. I had the AutoNation extended warranty so he had to coordinate the repair approval process with them. He called me when my car arrived (2 days prior to my scheduled appointment). He worked on my car ahead of my appointment (1 day early). They fixed it and was able to get the car back early. Was extremely knowledgeable and professional when we came to get the car. Would absolutely recommend AutoNation Subrau with no doubt they are competent, caring, go the extra mile Service Dept team!

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

This place is the best. My wife I were heading home to Minneapolis after a road trip, and after blowing the engine on our 98 Subaru in Beresford, we had it towed to Schulte for a final verdict. They made time in their full schedule for us as we were on the road, and they were extremely friendly when we arrived, made us comfortable with snacks and drinks, took a look at it for free (it was blown...), gave us a free ride to the airport to get a rental car, and not once did they try to pressure us into buying a new car from them. As if all this wasn't enough, they also had me mail them the title from Minneapolis so they could arrange for the salvage to come pick it up, then send us the salvage check. They gave their all for folks they KNEW were not going to buy anything from them. If I lived in Sioux Falls, they would be my go-to dealership and service shop. If you live in Sioux Falls, make them yours.

First of all: the new turnoff lane to enter the facility is SUPERB! The traffic on RT 13 goes so fast. The drive in doorway to deposit my vehicle, really nice. All, (ALL) staff contact has been very good, professional and positive. I am kept informed of what the progress is for the service. The loaner car on this recent visit was a nice surprise. I enjoyed the temptation of a newer model of my Outback! That is an effective tactic! I hope your sales figures stay healthy, but I cannot contribute right now.

Start to Finish, our experience was amazing! My sales person Jamie Borack, listened to and respected all our needs. She was not pushy at all with our initial visit which made us very comfortable while finalizing our decision. She was very helpful and informative thru the entire process. The day we went in to pick up our car we meet another AMAZING person at East Hills Subaru, Jayson Schrager. Jayson was also very helpful in answering all our questions and concerns when it was time to review our financing options. THANK YOU, Jamie and Jayson for an AMAZING EXPERIENCE!!! oh!, and for the car WE LOVE IT!! (2016 CROSSTREK)

We arrived at the dealership with the intent to test drive a Mazda 3, Jetta and an Impreza. We were met in the parking lot by Max Crocetta, when we told him we were up in the air with what we wanted, he was quick to help us narrow down what we were looking for and then drove 3 cars, Mazda 3 Sedan, Mazda 3 Hatchback and a Jetta. Max was incredibility knowledgeable on all 3 cars was able to help us refine our search even more on the test drives. We went with the Mazda 3 Hatchback, and then came our exterior and interior requirements, and must haves on the inside. Max as so helpful in helping us find just the perfect car for us. I took delivery of the car on Monday afternoon and have been smiling ever since. I give Sharrett 5 stars for their dealership and also give them 5 stars for hiring a salesperson as great as Max. Go see him!!! You will not be disappointed!!

Went to start scouting vehicles before our lease ends, and had a wonderful experience. Staff was friendly, knowledgable, and unobtrusive. They answered all of our questions in detail, and even offered a few suggestions we hadn't thought of. We'll absolutely be returning when it's time to get the new wheels. Thanks again!