Used Subaru Forester for Sale in West Springfield, MA

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

My 1st Forester is a 2009 turbocharged model which is still going strong with 110,000 miles. The newer Foresters offer safety and convenience features mine doesn't have so I decided to upgrade. The 2019 Forester no longer offers the turbocharged version so I opted for a certified pre-owned 2018 XT Touring which has a turbocharger. I love the vehicle but because the turbo is no longer available, the used turbo versions have become quite pricey. I am keeping the old one for hauling dogs, lawn equipment and towing my utility trailer. The new one will be just for people for now. The vehicle is just the right size. I am 6'4" and would appreciate a little more leg room and thigh support but the Forester is as comfortable as any other small SUV I checked. There is plenty of headroom. The turbo does require premium fuel and has a lower mileage rating. With the turbo and sports tuned suspension, it is a fun vehicle to drive and worth the money to me. In over 10 years, the older one left me stranded only once when a drive belt broke after 100,000 miles. Based on reviews, I expect the same reliability from the newer one.

I recently said goodbye to my 16 year old Subaru Forester and I was so sad! So, I went to Bertera, met Jeremy Schmieding in Sales, and he really helped me in my decision to buy a 2017 Forester. It is a big difference between the new and the 2002 model, and I was a bit apprehensive about the size (much bigger than I thought) and the "new" dashboard controls. It drives like riding on glass! Beautiful color, very comfortable. I think I drove Jeremy a bit nuts with all my questions, but he was SO patient and understanding and showed me everything I needed to know. He's always around to answer any questions I have, no matter how silly. I love Bertera Subaru and will always buy the Forester. I also like how environmentally conscious Subaru is. (Love their commercials). I'd recommend this car for everyone! And have Jeremy take care of you- he's great! I've even named my Forester after him- "Jasmine (for the color) Jeremy"! See you at 1000 miles.......

Great car, but battery died after 6 months and Bloomington Subaru didn't make it easy to get it replaced. This is a known issue with Foresters.

I went to Bertera Subaru to look around for a used Forester. Their prices on the internet for Black Friday weekend were showing up less than other dealers in the area and I wanted to see if they actually were true. I had already made a deposit on a slightly used car (2016) at another dealer. I was introduced to Joe Bucko. He had a similar car on the lot but he then told me they were doing a sale on 2017 cars that weekend and when he told me the price, it was several hundred dollars less than the 2016 I already put a deposit on. We picked out the color from a car on the lot and I was about to order one for delivery when he offered a break on the new one in the lot with extra accessories for the same price. How could I say no. I did purchase the 100K warranty which I think is worth it for a new car and the maintenance program for $970. When I went back to get the car ( Joe got the car registered and plates on), I decided to cancel the maintenance program due to another review and they were very amenable to this. However, after I found out that it covers an extensive 30K check up and not just oil changes, I decided to keep it. Joe went out of his way to make things easy for me. I had to come back because the engine light had gone on and then next day it went off and he was helpful and ready to get me into the service area quickly. Great guy. All in all, this has been a very good experience for me as I am not one to buy a new car. Also, Subaru sends you a very nice leather travel bag for purchasing a new car. That was cool.

This is a great vehicle and we're so glad that we purchased one. We've had a couple of minor things go wrong that should not have such as the drivers side visor starting to squeak loudly. All said we are very happy with this car. On the down side there is now standard technology out there that is not available. Automatic wipers are missing and items like remote start and subaru's safety and security package are extra when Honda includes them both free. But my biggest issue is not the car it's that there is no convenient dealersl or service anywhere near me. The nearest service is 45 minutes away. The next car will have to be available locally.

I've owned Subarus since 1975. Just bought a 2017 Impreza from Bertera Subaru and so excited. Know I'll be well taken cared of when I need service. 👍

The best example of why I love this car: passing all the stuck in the snow giant four wheel drive trucks in the parking lot at work to easily park and leave as well. Bravo Subaru

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

The older Foresters are much smaller and have plenty of room without feeling like behemoths to drive. I like a small car and was hesitant at first, but this smaller SUV was perfect! Lots of power in the engine, and known for reliability!

In mid-November, 2015 I bought my 2015 Subaru Legacy with help from Gus (no longer w/Steve Lewis) and he was great - articulate and efficient. The tech person who helped me e.g. sync my phone etc. (Julie) was helpful too. The 1,000 mile "check-up" was uneventful. I had the 6,000 mile service conducted at about 5,800 miles b/c it was convenient to me; that was about three weeks ago. It was done quickly; and when I left the lot I felt all was good. I did however need follow-up help with two issues: (a) once my odometer reached 6,000 miles, when I turned on the car I was offered help to schedule my 6,000 mile service (which had been done); and, (b) my phone had become "unsynced" from the car. So, I called expecting it to be a hassle to figure things out. I was told to come over at my earliest convenience, which I did that day (afternoon of Friday, March 11). The guy at the service desk (sorry I didn't get his name) listened to my description of what I needed help with and summoned Benny Cruz who accompanied me to my car and in 15 minutes he had me on my way with everything "made right". I want to thank the Steve Lewis Subaru staff who fielded my call and emphasized they wanted to fix my problems ASAP, the gentleman at the desk who listened carefully to my "problems" and then summoned the aforementioned Mr. Cruz who was quick, very competent and polite. I appreciated the good service and look forward to my next visit. Chris Fox Belchertown, MA

This car its all we were expecting. A lot of space in the back . Its perfect for families. I just loved everything off it.

I have been thinking about downsizing from my Chrysler Town and Country for a few months. The Subaru Forester was one of the SUV's on my list to consider. I stopped at Steve Lewis to get started on my search. I left 4 hours later with a brand new 2017 Forester. I didn't think I would be able to find a smaller car with all of my "must haves." I was wrong. Eric spent the whole afternoon with me asking questions about what I wanted and answering every question I had...EVERY question. Once Eric was able to actually get me into a car with all my requests (remote start, Sirius Radio, inflatable lumbar, power seats, power liftgate to name a few), Jack stayed after hours to be sure all my paperwork and financial needs were met and complete. Fast forward three days. Now it was Brent's turn to take on the difficult job of explaining a technical car to a non-technical customer. Mission accomplished!! I also spoke with Benny Cruz in customer service who gave me his card and encouraged me to call him for any future needs. Thank you Eric, Jack, and Brent for making what can be a stressful experience an easy one. I plan on keeping Benny's card close at hand.

We originally bought a 2018 Subaru impreza and a 2011 mini cooper from Steve Lewis back in August of this year. Shortly after, the mini started having several issues, it ended up needing several thousand dollars worth of work, and possibly an engine on top of that. They were kind enough to set us up with a loaner car for free, towed the problem vehicle to the nearest mini dealer and had them diagnose the vehicle with no cost to us. They proceeded to let us know what was wrong with it, and offered to give us a credit back for every penny we paid towards the car. We just picked up our 2012 outback from them today and couldn't be happier! Paul was our salesman for both purchases, and he was great! He has an upbeat attitude but he's also a real person you can talk to, not just some guy who is trying to force you into buying a car. We will definitely be coming back, and recommending them to our friends and families!

This car is perfect for me. It combines comfort, reliability, styling and exceptional performance on all types of roads. I have the Touring turbo model which is very quick off the line and hustles down the road easily when prodded. Combine all of that with the practicality of an SUV and you can understand why I am in love with it. I prefer to drive it over my other car (which I also love), a 3 series BMW, because it is as quick but much more versatile.

Shopped around for a 2016 Forester. Made appointments at 3 dealers with a specific person for a specific time. Jared Gale was the only one who kept the appointment --- actually he met me at the door! Lots of talk in my professional recently about creating the best user experience (or UX) we can for our customers. Jared put into practice everything I've been hearing about --- he listened to me, he was empathetic, he did not pressure me, and he was knowledgeable about his product. It was a pleasure doing business with him. On the day of delivery Benny Cruz took the time to patiently explain all the features of my new car. He was encouraging and gave me the information I needed to confidently drive off the lot as a very satisfied owner of a 2016 Forester.

I went in looking for a cargo van that would pull my trailer they were super helpful by explaining the 150 250 and 350 vans ability to tow, made my buying easy, very helpful, if you're worried about dependability, don't, they offer bumper to bumper extended warranty so you'll have no worries, in my search for Vans this place was the only place I felt was out for the customer and not for themselves, they didn't care if they sold me a vehicle or not he wanted to be sure that I was going to be happy with my purchase, too bad I can only give them a 5-star rating, very knowledgeable of their large inventory, I sent one person who bought a vehicle and I will continue to send people to them, thanks Tom for your help and honesty in making it easy and worry free to own a used vehicle. Pat B.

This car is reliable, sturdy, comfortable and has many safety features. It still looks and drives like new after 2 years . Low maintenance and great gas mileage !

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Excellent vision in all directions from the Forester. We like the no non-sense styling of the Touring 2.5i. Easy to get into and out of which matters if getting a few years on you. Very good gas mileage and handling with excellent performance. The AWD is certainly one of many key selling points. Fit and finish is excellent with very good reliability so far. We think it is a excellent SUV and would definitely purchase another Subaru SUV if needed.

Bought a 2007 Toyota RAV4 from Dave this past week. He was so helpful and answered every question I had about the car and the process. I also really appreciated the laid back atmosphere, I was able to drive the car and take my time to think about it, no pressure at all. I will be recommending Moore's to my family & friends. Thanks again Dave!

I like the comfort and the visibility of this car. All who have ridden in it feel that it’s comfortable too. Love the eyesight package which gives warnings regarding blind spots and so forth. Find it very easy to parallel park. My only complaint is that the audio controls aren’t intuitive to use, at least for me.

I was referred to Dave and he didn't disappoint . He made purchasing my new car so easy and got me exactly what I wanted at a more than fair price. On top of that everybody was so helpful from Dave and Matt the managers to Annie and Ahsam in finance. If your looking for a car go see Dave Chittick he will work for you and you will not be disappointed !

Have owned 2 Volvos and the company lost it's spark. Subaru has that spot in my heart now. From the 5 star crash rating (except front passenger seat is 4 star) to great reliability records and good tech stuff I am thrilled.

My wife and I would like to thank Amanda Saucier for her patience and experience. She was very knowledgeable and did provide us give all the details needed to understand the car buying experience. She is easy-going and will do all she can to make your trip to Manchester Honda very positive. She is a great sale woman.

The Subaru manufacturer produces top quality cars at common man prices. My used 2016 Forester 2.5i is a base trim model, however, it has what I really need in a car without the up charge. The engine is well sized for the the vehicle; it is paired with a CVT transmission. The combined effect is that with little pressure on the gas peddle, the car springs into action. (No more holding up the line when the light turns green.) Last weekend I took the car on a camping trip. Some of the roads of the campground were muddy and uneven with 2 inch stones. The high suspension and symmetric 4 wheel drive of the Forester handled the roads effortlessly. On the highway to and from the campground, the Forester was a smooth well handling ride, even over the winter torn roads. There is plenty of torque at highway speeds for highway acceleration. The cabin interior layout places the major controls at easy reach. The operation of the infotainment system is reasonably user friendly, and there are quick controls on the steering column. In summary, my Subaru Forester is is a well equipment, quality vehicle, especially considering it is the entry model. Based on Consumer Reports I expect a long and trouble free (reliable) service life. Good quality, reliable, reasonable price = valve, value, value.

After purchasing a 2006 Subaru Forester regrettably from another dealership who would not address a service issue on an advertised feature. I came upon your dealership from Subaru parts ct on the web and saw that your location was convenient to my home so I ordered the part I was looking for on your website. I received notice the next day that the parts was available for my pickup. When I went to the parts counter I was greeted by people who knew what I needed and were able to supply me not only with the part but with the drawings and information necessary for me to painlessly get the parts changed and functioning properly. I also ordered another part special order and again the part came join on time and with all the information I needed to perform the installation with no issues. And the parts from Suburban Subaru are over 10% less expensive that the other Subaru dealership who wouldn't help me out fixing the problem that they sold me. Thanks to Suburban Subaru parts and service personel I now know the way to the best Subaru dealer in Connecticut. Thanks guys

Just what I look for in a car nice size all wheel drive and on and on. After 3 subies I don't need to say anymore

I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.

Great dependable cars...I have one with 265K on it and as soon as I have the radiator replaced I will give to the grandkids. Comment

We weren't planning on buying anything yet and were just looking. Everyone was friendly and helpful without being pushy and/or just looking to make a sale. Bill K. worked with us, asked questions, really listened to what we had to say and respected our opinions - meaning he didn't try to change our mind about what we liked or wanted in a car. He also understood that I was still hesitant to give up my 15-yr-old 2002 Outback. It was in good shape but due to age would eventually start needing expensive repairs, which is why we were starting to look around. He was very knowledgeable and found us a car similar to what I had. On one question we had he got someone else more knowledgeable about it to speak with us. We did a test drive - sweet ride. We asked for time to talk and think some more. He left us alone. When we came back in to talk, he made us an offer we couldn't refuse. Finance also found us a warranty we couldn't refuse. Bill has checked in with us a few times to see if we had any questions and how we liked the car. We couldn't figure out how to set the clock - the manual wasn't helpful on that - and we brought it in. Bill was with another client but had Guy come out to the car and set it up for me. Guy was a sweetheart and patiently went through everything on the dash with me and set things up the way I wanted them. LOVE the car!! I've had it two weeks and already took it to Maine and back. Very sweet ride - like floating. Bill is a great guy and we highly recommend him and the dealership. It was a refreshing change from past dealership experiences where they only cared about selling a car no matter what or how, and getting as much money as they could out of us. Thank you Bertera Subaru of Hartford! :)

Went in looking to trade in my 2002 (pretty beaten down) Hyundai Elantra for a pre-owned Subaru. It was my first time financing a car on my own, and Bill was very helpful and explained everything to me. They also gave me the highest amount for my trade-in compared to other dealerships I had visited prior. I???m very happy with my 2015 crosstrek! Everyone at this dealership was very friendly, and they were eager to help. You guys all made this experience fun rather than stressful, so THANK YOU!

I like this vehicle except for the engine shutting off when stopped. it does have an override switch, but if I forget to set it the engine will automatically shut off. that's the only thing I don't like about this car.

Paul Kapij was friendly, responsive, answered all my questions and was honest throughout the process. Hes not your typical used car salesman. He is thoughtful, honest, and I never felt like I was trying to be tricked or sold on anything. I bought a CPO 2016 Subaru Legacy and they got it ready for me in under a week. On top, they gave me a remote start, detailed it, and put a gloss finish on the paint, all in under a week. Then, I really needed the car for a trip up to my lakehouse on a Friday, and they sent two people to register the car in MA, and they literally delivered the car to my residence in MA, which is 90 miles away. I love the car, I thought I got a good deal, and the experience overrall was way better than I expected. Most people told me buying a car is stressful. This wasn't. Part of it is that I knew the exact car I wanted, but even so everyone at the dealership was happy to answer ALL of my questions, they were responsive, and executed it through all the way to delivering it to my home. I would recommend Paul Kapij and Bertera Motors in Hartford CT!! Also, know that this review is being written from someone who demands excellence, pays attention to every last detail, and asks a lot of questions.

Dream car.love it .plenty of space, comfortable, powerful vehicle as well. I see my self recommending the same vehicle to other ppeople as well.why not..?

My husband and I visited two local Subaru dealers in our search for a new Outback, my second Subaru. At the time we were not sure whether we???d be purchasing or leasing. We were pretty satisfied with our initial experience with Dealer 1, but our experience at Bertera a few days later was so positive???from the initial appt set-up to the first sit-down to the test drive to the Q&A to the negotiations???that we decided to go with Bertera. We felt extremely well taken care of by our salesman Joe Boughton, who spent 3 hours with us during that first visit. Joe is very personable and friendly, yet completely professional. There was no question he couldn???t answer. He knew the Outback line inside and out and could answer all our questions about the newest safety features and amenities. He made the whole experience quite entertaining, in fact. And at the point when we had settled on s particular car and we???re negotiating price and whether to buy or lease, we felt he did a good job of helping us get a deal all parties were satisfied with. I would definitely work with him again and refer friends to ask for him at Bertera. When we came back yesterday to pick up our car, do the final financing paperwork, and get a final demo of the new cars features, Joe again made himself available for as long as we needed, then took us thru the Service Dept before we left. We feel we were very well taken care of at Bertera.

Just bought a new to me Forester and I couldn't be happier. Subaru hasn't let me down yet...this is my 3rd one and I can't imagine driving anything else. It's safe, reliable and sporty!