Used Subaru Legacy for sale near Crystal Lake, IL

George works in the service department. He went above and beyond to make sure that I was given good customer service. When I came in, he wrote really accurate and good notes for my second visit. Thank you George and Tasca!

AMAZED! 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook groups, test drove new and used, sedans, crossovers and finally Outback’s. I was close to buying about 4 different vehicles over the last 3 months but the sales people and finance managers soured my taste for even wanting to buy anything from a dealership. I was able to get a email quote and set up a time to test drive the different trims with Gabriel Talpos. He was with a customer when I arrived and with in a minuet I was asked if I needed help unlike some dealers. Jeff Schade showed me all about the Outback’s and patiently answered all my questions and we even got to experience some Subaru like down pours. It was close to closing so I came back Saturday to try the Wilderness and it checked all the boxes, plus for me it had the most amazing acceleration of all the outback trims. Jeff was super patient and not pushy at all, the managers made a great offer that I didn’t even have to bargain for. The last part Finance managers.. always so scary. I worked with Chris Thomas, he was super pleasant! Quick and not pushy either, very friendly. I’ve never ever had a finance manager expierence that didn’t leave me with dread and being pushed around, so it was refreshing! Everyone I met at Grand Subaru was friendly and I can’t say enough about how different this dealership is for the better. I recommend you give them a shot and test drive some Subarus, they definitely don’t get the attention they should!

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

Purchased new in March 2018 Legacy Limited 2.5. Used as main commuting car until late 2023-now has 89000 miles. Commute 84 miles roundtrip at 80-85 mph, very steady and secure and 29-30mpg. Excellent in heavy rain (never driven in snow) we get in Houston. Will keep 4 more years but Subaru discontinued the Legacy so likely another brand if I want a sedan.

The service and parts departments offer consistently excellent, friendly service; both are staffed with employees with years of experience.

from the first day I had it I haven’t had any issues with it as it handles great and gas economy is awesome. I don’t have a negative to write. I drove Lincoln’s for the last 20 or more years and because they stopped making cars and only Crossovers or SVU’s, I searched high and low to find an equivalent car and googled all the options that were a must and the Subaru Legacy Elite came up and my husband and I went to look and drove out with our new car and couldn’t be happier. The ride is comfortable and the car is just great.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Bought this car July 2016, absolutely no problems,Eyesite works flawlessly saved me from 2 accidents. Best car I ever owned. Looking at the 2024 Legacy.

Wonderful no pressure experience. Sales people were wonderful-overall a very good experience! Would totally recommend them

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

Ride Is very comfortable and good gas mileage And great for value I would by another one of those any time to ride around good.

Had a Great experience with Dorian Barbus as he was professional and everything was as promised when I picked up vehicle. The rest of the staff was just as pleasant as well! Thanks Again

Great people. Great service. Highly recommend Erick and team. They will give you a solid deal

My third Subaru and like the others is attractive and roomy enough to fit 5. I've hauled 8ft boards inside with the doors/trunk closed (only an Outback would hold more). The (now sadly discontinued) 6-cyl engine has about 51000 miles now and is smooth and sounds better than a four. Fuel economy is decent and, on regular gas, averages in the low 20s. It has all the 'nannies' which make driving safer for me. I just love looking at my car which is important to me. This one's a keeper!

My husband initially gave a lot of pushback when I told him this was "the car for me". His car broke down just before a planned long-distance trip, so he had to take his turn behind the wheel of my Subaru. Every wife loves to hear " You were right"! It handled ice, snow and everything else with ease plus great MPG!

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

I was planning to buy a luxury brand and test drove the BMW 3 series, the Audi A4, and the Lexus ES300. I then, due to reviews on Consumer Reports, tested the Subaru Legacy in it's top form, the Touring XT with a 260 HP engine, and I was blown away. Almost as quick as the BMW but rode smoother and quieter. Not as smooth and quiet as the Lexus, but more fun to drive. The Audi seemed cramped and the dealer was a disappointment. The Legacy interior was the most attractive in my opinion, has 4 wheel drive, a great sound system, and ended up being my favorite of the 4 cars, regardless of price. When you consider how competitive (or better) the Legacy is compared to the other 3 cars, and that I saved $13,000 on the price, it was a no brainer. It's really sad the Legacy is being discontinue, but all my comments also apply to the Outback Touring XT. The Legacy is a great car at a bargain price.

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

Bought the Legacy Touring XT model. Previously owned Lexus and Infinitis, and this is a good or better than those cars. Smooth handling and responsive engine/ride. Dashboard is easier to use than expected. Nice connection to Airplay. Speakers are great. Safety systems are very good. Leather is luxurious. I would never have selected this car if I didn't already own a Forrester, which is also well built. I feel like I bought a luxury car for a 15K discount if not more

I just purchased a Infiniti QX 60 from Motor Werks in Barrington, IL. This will be my third purchase from this dealership and my second experience with Mark Smith my salesman. Mark Smith and Lorena Mena the sales manager make car purchasing a enjoyable experience. No pressure whatsoever and after negotiating a fair deal I drove home in my new car. You would be extremely hard pressed to find a more reputable and honest dealer. No hidden fees and the whole process was completed in about an hour. If you are looking for a new or used Infinti let Mark help you with your search. Tell Mark that Kevin sent you!

5 stars was a good place and answered all the questions that I had about the car

Great sales experience and responsiveness by the sales team. They communicated throughout the entire process.

I purchased my 2018 Legacy Limited with 2.5 L engine (50th anniversary edition) with heritage blue exterior and black leather interior in May 2018. I’m 75 years old and have been driving since I was 15. I’ve owned many vehicles during my life, both domestic and foreign made. The ‘18 Legacy is the best car I have ever owned. Generally, I don’t care for CVT transmissions but this CVT mated to the 2.5 liter engine is surprisingly quick in city driving. On the highway it accelerates and cruises effortlessly. Surprising for a non turbo, non hybrid 4 cylinder gasoline engine. Approximately 25 mpg around town and 37 Hwy. Fit and finish are excellent on my Legacy both interior and exterior. 4 years later the cabin remains quiet with no squeaks or rattles. The ride is smooth and luxuriously comfortable. It absorbs road imperfections nicely. Seats are comfortable with plenty of legroom front and rear. Plenty of Eyesight safety features but without the annoying auto stop/start and ACTIVE lane keep assist (these 2 features were added after 2018). The infotainment system is not perfect but overall well designed - My one criticism is that the voice recognition feature is mediocre. In summary, a very, very nice well made 4 door sedan.

Excellent service and the transaction went very smoothly. Highly recommend this dealership if you are buying a Toyota vehicle.

The Ride is far better than the 2018 Legacy, the Turbo 4cyl with 260 HP makes a big difference when merging from an on ramp to major highway. The safety equipment is amazing. Subaru somehow built in shift points to the CVT. That along with the paddle shifters help the car perform more like a standard shift. The interior is much like a luxury vehicle. Fantastic comfy Nappa leather seating is first rate.

Kris was outstanding to work with for the purchase of a used BMW X5. We felt no pressure as he made it clear he didn't work for commissions and steered us into the right car for us. It was a great experience all around. Thanks Kris!

This car met and exceeded my expectations. I previously owned a 2012 Subaru Legacy. My '16 is what I wished my '12 was & more!

This is my 2nd car from Grand Subaru. Jelissa Taboada made the whole process painless.

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

Trim: Premium I waited for a major software update prior to posting this review. The update was huge for ease of use and for iPhone CarPlay integration. With the update, I find this to be a very comfortable vehicle, with fuel efficiency (31.8 miles to the gallon average with 6,000 miles), a superbly laid out interior, many storage places, and great technology with the 11.6” touch screen as the hub for everything in the car. The CVT in the car definitely inhibits the thrill of driving, but by turning off the “auto stop” feature each trip, the lack of get-up-and-go is not very noticeable. Great size trunk and the all-wheel drive has held up well on wet roads and handles well (have not tested it in snow yet).

David F was extremely knowledgeable and helpful during our experience. He took time to make sure we ended up with the right car for our family's needs.

The 2021 Legacy is improved comfort riding, leg room, the dashboard is digitalized at greater extend. the Charcoal gray color is awesome, looks very elegant. I like the new wheel design and interior changes that add a luxury look that my 2019 did not have.